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Jerry's Toyota - Service Center

Baltimore, MD

4.2
283 Reviews
Call Service Center (410) 661-5700

283 Reviews of Jerry's Toyota - Service Center

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July 29, 2022

Great service coverage for 4yrs/50,000 miles, with courteous staff and review of service provided. More

by quilter59lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2022 -

Jerry's Toyota responded

Your positive review means a lot to us, thank you!

July 18, 2022

Jen is very nice & great to talk too. She tells everything that's going on with my truck. Very open to question & gets me answer about it too. More

by Tkresment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2022 -

Jerry's Toyota responded

Thank you for this wonderful review and 5-star rating for Jen and our Jerry's Toyota Team! We appreciate you as a customer and look forward to working with you on future services!

July 14, 2022

Jerry motor is good and the person attend to that is Tyler Thomas is every good. More

by kenyjo2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hillenburg
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July 06, 2022

Service is prompt, polite, even friendly, finished with a car wash if outdoor temperature allows. More

by LEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
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Jul 07, 2022 -

Jerry's Toyota responded

Thank you for taking the time to provide such a high rating of our services and service department staff. We hope you have a great rest of your day!

July 05, 2022

Best service center ever. Great staff, from sales to service, Jerry's has been wonderful. I highly recommend this dealership. More

by River
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Brunson, Brooke Cymek, Amanda Sering
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Jul 05, 2022 -

Jerry's Toyota responded

Thank you for the positive review of our services. We look forward to seeing you again in the future. Have a great rest of your day!

July 02, 2022

Kris is so great, i like the way they handle the maintenance requirement of my car. More

by Medina, Reynaldo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
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Jul 05, 2022 -

Jerry's Toyota responded

Thank you for the positive feedback about our store and the customer service you experienced while working with Jerry's.

July 02, 2022

It wasn’t what I expected, when we brought it in this morning they had to ask me if I had an appointment after several texts I received plus phone calls, then when I went to pick it up I stood there for More

by Lorettalee9108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Standish
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Jerry's Toyota responded

Hello there; regarding your feedback, please contact our Service Director via email at jsmithson@jerrysautogroup.com. We would happily have your input communicated directly to address any issues adequately.

June 16, 2022

Jerry Toyota of Belair was great in helping me with the service of my Toyota tundra More

by Krjobs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Jerry's Toyota responded

Thank you for taking the time to vouch for our services. We can't wait to see you again!

June 12, 2022

Im writing a reference to my service experience I had with Yolanda just to let everyone know just how awesome she was to work with as I wasn’t thrilled before when I felt I was ripped off about the deal More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2022 -

Stephanie responded

Im writing a reference to my service experience I had with Yolanda just to let everyone know just how awesome she was to work with as I wasn’t thrilled before when I felt I was ripped off about the deal on my blind side sensors . Anything I have had a problem with working with Yolanda has been spot on take. Care of . So thank you yolanda

June 03, 2022

I’ve been a customer for a very long time, the service is always awesome. More

by DorothyFountain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2022 -

Jerry's Toyota responded

Thank you for the awesome 5-star review of our services and for vouching for the level of customer care that your Service Advisor, Yolanda, was able to provide during your visit.

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