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Jerry's Toyota - Service Center

Baltimore, MD

4.2
288 Reviews

288 Reviews of Jerry's Toyota - Service Center

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August 16, 2022

Efficient, my questions answered, work done on a timely basis. All work done explained and received in writing. Customer service excellent! More

by Janet Carestia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylia, Kris Brunson, Brooke Cymaek, Skylar Dipietrantonio, Brooke Cymek, Domonique Beatty
Aug 17, 2022 -

Jerry's Toyota responded

Thank you for choosing Jerry’s when it came time to service your vehicle.

August 12, 2022

Bought several cars from Jerry’s Toyota. Never had any problems with them. If I need to get another car it will be from you. More

by joannwelsh47@icloud.com
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Verlyn Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Jerry's Toyota responded

Thank you for choosing Jerry’s when it came time to purchase your vehicles! We appreciate your loyalty and feedback!

August 11, 2022

Yolanda Daughtry is amazing. She is professional, knowledgeable and personable. She listens to my concerns and directs me in the right direction. More

by claire_m41
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Jerry's Toyota responded

We appreciate the positive words about Yolanda and our Jerry's Toyota Staff! We looking forward to having you back!

August 07, 2022

Service department was busy but they were organized and I was very happy with my experience. More

by Studarley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Jerry's Toyota responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s!

July 29, 2022

Pay attention to the customer when scheduling appointments over the phone! Don't tell the customer one thing and when you get there it's not scheduled as discussed. More

by Cilsas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Jerry's Toyota responded

Thank you for taking the time to comment on your visit, we will strive harder next time and have informed our management team of your experience!

July 29, 2022

Great service coverage for 4yrs/50,000 miles, with courteous staff and review of service provided. More

by quilter59lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Jerry's Toyota responded

Your positive review means a lot to us, thank you!

July 18, 2022

Jen is very nice & great to talk too. She tells everything that's going on with my truck. Very open to question & gets me answer about it too. More

by Tkresment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Jerry's Toyota responded

Thank you for this wonderful review and 5-star rating for Jen and our Jerry's Toyota Team! We appreciate you as a customer and look forward to working with you on future services!

July 14, 2022

Jerry motor is good and the person attend to that is Tyler Thomas is every good. More

by kenyjo2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hillenburg
July 06, 2022

Service is prompt, polite, even friendly, finished with a car wash if outdoor temperature allows. More

by LEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Jul 07, 2022 -

Jerry's Toyota responded

Thank you for taking the time to provide such a high rating of our services and service department staff. We hope you have a great rest of your day!

July 05, 2022

Best service center ever. Great staff, from sales to service, Jerry's has been wonderful. I highly recommend this dealership. More

by River
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Brunson, Brooke Cymek, Amanda Sering
Jul 05, 2022 -

Jerry's Toyota responded

Thank you for the positive review of our services. We look forward to seeing you again in the future. Have a great rest of your day!

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