283 Reviews of Jerry's Toyota - Service Center
100% satisfied. ...squeeze me in same day to get service with no hesitation,and very comfortable waiting area. ...squeeze me in same day to get service with no hesitation,and very comfortable waiting area. More
I went to have tires rotated and was told I needed new tires. I informed them that I would wait. When I checked the tire pressure, each tire had a totally different reading. Not happy tires. I informed them that I would wait. When I checked the tire pressure, each tire had a totally different reading. Not happy More
Great service, specially the customer service from Mrs Yolanda. She is very helpful and efficient. Yolanda. She is very helpful and efficient. More
Our service representative, Amanda, was professional, informative, and quite patient. She answered all my questions and the quote was what was charged upon pickup. No hidden surprises. informative, and quite patient. She answered all my questions and the quote was what was charged upon pickup. No hidden surprises. More
Service was thorough. Customer service was professional. Scheduling online was easy. Time waiting was long, 2 hours and 15 min. Customer service was professional. Scheduling online was easy. Time waiting was long, 2 hours and 15 min. More
Check in for repair was quick and efficient. Car was ready when promised. Waiting time was 2 hours for 40k service. Car was ready when promised. Waiting time was 2 hours for 40k service. More
Hello, it's been a while but figured I'd post again. Got a response from the review that I left on Google, but I already made my peace with the fact that they did not reimburse me and since it's been a Got a response from the review that I left on Google, but I already made my peace with the fact that they did not reimburse me and since it's been a couple of years....I'm not going to waste my time with them anymore. I am going to continue to leave reviews everywhere that I can to warn other people not to spend their money there. There are a lot of other honest dealers out there. I just wanted to share a bad experience that I had with Jerry's Service. Anybody reading this can decide for themselves if they want to spend their hard-earned money on anything from this dealer. I brought my 2015 Chevrolet Colorado in for repairs in October 2020. To sum it all up, Jerry's didn't reattach the a/c drain plug when they put the dashboard back together. This caused a big water problem. I had repairs done from another reputable auto shop, I sent all the evidence into them along with the bills and was informed they were not going to reimburse me. I was told this was because I never brought it to them to be diagnosed and repaired in the first place. I was not aware that I was supposed to............ This was clearly their fault but instead of doing the right thing.........this business decided not to. STAY AWAY!!!! More