
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Jason Henry and Corey Hightower went the extra distance for me. I was being scammed by another major dealership and i didnt know what to do I called the MVA and the represenative I talked with wasnt helpfu for me. I was being scammed by another major dealership and i didnt know what to do I called the MVA and the represenative I talked with wasnt helpfull at all. They helped me tremendously i really appreciate peolple like these two men. I thank God for leading me to this particular dealship and Toyota for hiring people like them. God has blessed these two men with not only a caring heart and a great buisness mind but families for them to love, check out their office pictures. Thank You, Larrita Hayworth More
I love my van!!! The people was so nice and friendly, they even gave us time to think it over about buying the van... there was no pressure and they were easy and friendly enough to deal with. I even cam they even gave us time to think it over about buying the van... there was no pressure and they were easy and friendly enough to deal with. I even came out of there with a goodie bag!! Free tires for life car wash anytime I want it.. AWESOME DEAL!!!! THANK YOU!! More
My experience at Jerry's Toyota was great! I was looking for a van and was referred to Jason Henry. From the moment my son and I introduced ourselves to him he was very professional and courteous. looking for a van and was referred to Jason Henry. From the moment my son and I introduced ourselves to him he was very professional and courteous. He always kept me informed of my situation of purchasing a van. I remember sitting at home feeling a little down and Jason called me and asked how was I doing that day. I told him I was a little down and he said let me make your day better, come and get your van. I was so excited I must have thanked him 10 times or more. Jerry's Toyota worked with me and I really appreciated everyone that helped me. I will refer everyone I know to this dealership and to Jason Henry. Thank you! More
My service adviser, John, is exceptional. I live approximately 30 miles away and I will take both my vehicles in for service, just to have John take care of us. The customer service he provides is w approximately 30 miles away and I will take both my vehicles in for service, just to have John take care of us. The customer service he provides is well worth the drive and time. I recommend everyone who has a Toyota to go see John for Service. John is professional and very personable. Making appointments for both my Toyota and Nissan is always so easy. While I'm there, he always keeps me updated and if there are additional recommendations, he always gives me his personal opinion (which is greatly appreciated). More
Since last year Jerry's Toyota customer service gone from quite good to bad, unfortunately. Today it was too much for me to bear, a routine oil change has turned to a big headache. I cannot believe that it t quite good to bad, unfortunately. Today it was too much for me to bear, a routine oil change has turned to a big headache. I cannot believe that it takes 4 hours to get oil change!!! In addition, unauthorized charges for some staff you never asked. So you end up paying, as if not they threaten you to keep your car another three hours to put back your old oil plug in. Last time it took for them two hours and 40 min to change my wife's car oil. More
I was told to go to jerrys becuase of john huemmer and he was great; My bf and i got the exact car we wanted at the right payment and the right money down. 3 dealerships told us no....but john took the time was great; My bf and i got the exact car we wanted at the right payment and the right money down. 3 dealerships told us no....but john took the time and make sure everything went the way we needed it to. More
My husband and I went to the dealership on the recommendation from our sister because of John Huemmer. Let me tell you, she built him up like he was a god and let me tell you....he delivered. He t recommendation from our sister because of John Huemmer. Let me tell you, she built him up like he was a god and let me tell you....he delivered. He took us from start to finish and made sure that every step went smoothly and easily. I only hoped that everyone was like him, yet we heard the people who had the salesman sitting next to him complaing about how arrogant that there salesman was to them. We wanted to tell them about John, but John said that that wouldn't be right. Just another thing that was great about John, he even looked out for the people who work with him. More
Friendly, straight shooters, none of the typical car dealer stuff. I will be back for another Toyota from Jerry's Toyota in the future! Service and sales departments are all excellent. I also wanted to dealer stuff. I will be back for another Toyota from Jerry's Toyota in the future! Service and sales departments are all excellent. I also wanted to just put a quick comment about their business office - they were exceptional and got me the financing I needed. More
This was a great experience! I saw the car that I wanted, they helped me promptly, showed me all the features and told me what all my options were! I got a payment that was actually lower than I was expectin they helped me promptly, showed me all the features and told me what all my options were! I got a payment that was actually lower than I was expecting! Absolutely terrific! Thank you! Will tell all my friend and neighbors... don't waste your time shopping other Toyota dealers. The Customer Service team was helpful with emails and sending photos of different cars...Huntley was great! More
Our experience at Jerry's was one of the most pleasant I have ever experienced in all my years of purchasing new cars. E.J. & Sean, were friendly, knowledgeable, and very professional. Virtually all of our have ever experienced in all my years of purchasing new cars. E.J. & Sean, were friendly, knowledgeable, and very professional. Virtually all of our contact was done via the internet and Jerry's beat six other dealers price wise. Once we had settled on a price, a quick trip to the dealership to meet E.J. and the deal was sealed. My wife and I are return customers to Jerry's and would not hesitate to deal with E.J. in the future. More