Jerry's Toyota

We went in looking to possibly buy a car a few months down the road and we didnt know what we waneted. My husband is 6'5" and a big guy so John had us test drive alot of vehicles. We drove a camry a coro down the road and we didnt know what we waneted. My husband is 6'5" and a big guy so John had us test drive alot of vehicles. We drove a camry a corolla a rav4 a tacoma a tundra a scion xb and finally a prius. We loved the Prius with the 52miles per gallon and the 100,000 mile warranty. What we didn't ralize was that Tom Powell got us all the money for our trade in and John did a great job getting us a great deal (1.9% financing with average credit), free oil changes and free tires for life so we had to do it. Thank you John and Tom. More

I am fraud Victom. As per facts I purchased the Used SUV from Jerry's Toyota (8001 Belair Rd Baltimore, 21236, Ph: 410-661-5700, Manger Mr. Robert Hess, Salesman: Mr. Jason, Sales Manager: Mr. Kevin) I Vis from Jerry's Toyota (8001 Belair Rd Baltimore, 21236, Ph: 410-661-5700, Manger Mr. Robert Hess, Salesman: Mr. Jason, Sales Manager: Mr. Kevin) I Visited Jerry's Toyota on Mar-20-2010, and Paid them Refundable Deposit of $500 with check No. 1039 Dated 03-20-2010 for the purchase of New 2010 Black Highlander SUV (Base Model) for $27,000 (0% APR). Dealership informed me 3 days later that they can not arrange that vehicle in Black color. Then the manager introduced me with Salesman Mr. Jason in Used Car Dept. Mr. Jason told me that he can arrange black color Highlander SUV (Hybrid Model) it would be slightly used 5,000+ miles for $25,000. I agreed on new offer since Brand new Highlander (Hybrid Model) was approximately $35,000. I finalized the deal with Mr. Jason in presence of My Friend Mr. Rajiv Passi (2327 Greenvale Rd. 21229, Ph: 443-670-6135). My Friend asked Mr. Jason that he want to see Hybrid Batteries in this model, He relied that they are under the engine compartment and could not be viewed from top. I also got the extended warranty on same vehicle for additional $1,250. Total Amount was $27,290 (Including Tax, Tag and Title Registration Less Trade In valued at $14,000) $12790 with My Check No. 1038 Dated 03-24-2010 (In Memo, It is clearly written I am paying this amount for Highlander 09 Hybrid + Ext. Warranty) On 14-Apr-2010, I went to Toyota Darcar's at Eastern Ave for installation of running boards on my same vehicle and learned they sold me regular Highlander not Hybrid. I called the Manager about this Fraud. He assured me to return the call in 10 minutes after checking with Mr. Jason. 15 Minutes later, Mr. Jason called me and denied my claim that he sold me the vehicle as Hybrid. I called the manager again and tried to convince him about the facts. Instead, Manager told me that Mr. Jason is working with them for long time and they never had any complaint. He could not do anything. I planned to use this vehicle as Commercial For Hire Vehicle in my Business. I got its approval from Public Service Commission of Maryland as a Hybrid Vehicle. In my understanding Mr. Jason and Jerry's Toyota knowingly did this fraud with me. I would never know That they have ripped me If other dealership does not tell me. More

My son and daughter in law and I went to the dealership not knowing what to expect. What we got was treated right and fairly. Mr Hummer told my son that I could get the loan on my own in about 5 minutes af not knowing what to expect. What we got was treated right and fairly. Mr Hummer told my son that I could get the loan on my own in about 5 minutes after I got there and he was right. I had my deal done in 45 minutes and I was very happy. More

Dealing with Jerry's Toyota was a wonderful experience. I recently purchased my Highlander and worked with Khalid. He was awesome!! He was very knowledgeable about the vehicle,and he was very couteous, and u recently purchased my Highlander and worked with Khalid. He was awesome!! He was very knowledgeable about the vehicle,and he was very couteous, and understanding!! We had to wait a long time dealing with Finance, but he made the wait worth it!! Great guy...and great customer service!! More

I get complete service that I can trust. Mr. John Good keeps me informed of my service needs and keeps my Tundra in top condition. The entire staff is very friendly and courteous. I have been dealing wi keeps me informed of my service needs and keeps my Tundra in top condition. The entire staff is very friendly and courteous. I have been dealing with Jerry's Toyota for many years now and the service I receive keeps me coming back. Thanks Jerry's Toyota team !!! More

I am very happy with Mr. John Good. He always provides professional and knowledgable service. John is very friendly, greeting me by name when I come to the service center. He is an asset to the dealersh professional and knowledgable service. John is very friendly, greeting me by name when I come to the service center. He is an asset to the dealership in his knowledge of service related issues. More

Having a cousin who works at Jones and an important person at Thompson's, we wanted to make sure we got the best of everything for our purchase. Let me tell you we got it. John Huemmer was as polite, p person at Thompson's, we wanted to make sure we got the best of everything for our purchase. Let me tell you we got it. John Huemmer was as polite, professional and considerate as you could ever ask. I am a salesman too and it was a pleasure to deal with a true professional. He greeted us on a rainy saturday, ran all around the lot while my wife, son and I stayed dry. We let him know we weren't going to purchase that day no matter what, yet he didn't "short change" us at all. When we called John back after two weeks (and him calling me a few times to let me know he was available to help) and told him what it would take for us to purchase from him. He said yes. My 2 other CLOSE friends at the other 2 dealerships were telling me it wouldn't be right. He wouldn't do it. Blah blah blah blah blah. Anyway, they were wrong. I arrived at the dealership on a VERY busy day and was driving out within an hour with my new vehicle, in the exact color that everyone said he wouldn't have, for the exact agreed upon price. Is there anything more we can ask for? I think not! More

My wife and I had a wonderful experience with Jerry's My wife and I had a wonderful experience with Jerry's Toyota from the first time that we walked into the showroom until the time we purchased our ne My wife and I had a wonderful experience with Jerry's Toyota from the first time that we walked into the showroom until the time we purchased our new Avalon. Everyone was as polite and friendly as one could be. Our salesman,Mark Amendt, was out going,kind ,thoughtful and extremely helpful in answering all of our questions.He could not to enough for us the entire visit.We will come back to this dealership. More

My friend sent me here to seem John and he was right. Thz man was as nice as my friend said. I will be sending more popel to see him. I spole with 2 other dealerships and nother one wanted to help me. I hope man was as nice as my friend said. I will be sending more popel to see him. I spole with 2 other dealerships and nother one wanted to help me. I hope I will gt to see the free tires program work too. More

I went to Jerry's Toyota of Baltimore after having a bad I went to Jerry's Toyota of Baltimore after having a bad experience at another dealership while looking for a new Scion XB. Its nice to know that the I went to Jerry's Toyota of Baltimore after having a bad experience at another dealership while looking for a new Scion XB. Its nice to know that there are people like Mark and Kim and everyone else at Jerry's Toyota who value EXCELLENT customer service, we were greeted with friendly smiles and hand shakes everyone there worked as a team to provide the best customer service passable. A week ago my 2004 Mercedes was totaled my fiance was the one in the accident after such a stressful week Mark and Kim's compassion and precessional attitude made everything so easy and painless. Not one of our questions went unanswered everything was explained clearly and throe. I would recommend Jerry's Toyota to anyone who is looking for a great car, clean well put together dealership and GREAT customer service. More