Jerry's Toyota
Baltimore, MD
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 889 reviews
I get complete service that I can trust. Mr. John Good keeps me informed of my service needs and keeps my Tundra in top condition. The entire staff is very friendly and courteous. I have been dealing wi keeps me informed of my service needs and keeps my Tundra in top condition. The entire staff is very friendly and courteous. I have been dealing with Jerry's Toyota for many years now and the service I receive keeps me coming back. Thanks Jerry's Toyota team !!! More
I am very happy with Mr. John Good. He always provides professional and knowledgable service. John is very friendly, greeting me by name when I come to the service center. He is an asset to the dealersh professional and knowledgable service. John is very friendly, greeting me by name when I come to the service center. He is an asset to the dealership in his knowledge of service related issues. More
Having a cousin who works at Jones and an important person at Thompson's, we wanted to make sure we got the best of everything for our purchase. Let me tell you we got it. John Huemmer was as polite, p person at Thompson's, we wanted to make sure we got the best of everything for our purchase. Let me tell you we got it. John Huemmer was as polite, professional and considerate as you could ever ask. I am a salesman too and it was a pleasure to deal with a true professional. He greeted us on a rainy saturday, ran all around the lot while my wife, son and I stayed dry. We let him know we weren't going to purchase that day no matter what, yet he didn't "short change" us at all. When we called John back after two weeks (and him calling me a few times to let me know he was available to help) and told him what it would take for us to purchase from him. He said yes. My 2 other CLOSE friends at the other 2 dealerships were telling me it wouldn't be right. He wouldn't do it. Blah blah blah blah blah. Anyway, they were wrong. I arrived at the dealership on a VERY busy day and was driving out within an hour with my new vehicle, in the exact color that everyone said he wouldn't have, for the exact agreed upon price. Is there anything more we can ask for? I think not! More
My wife and I had a wonderful experience with Jerry's My wife and I had a wonderful experience with Jerry's Toyota from the first time that we walked into the showroom until the time we purchased our ne My wife and I had a wonderful experience with Jerry's Toyota from the first time that we walked into the showroom until the time we purchased our new Avalon. Everyone was as polite and friendly as one could be. Our salesman,Mark Amendt, was out going,kind ,thoughtful and extremely helpful in answering all of our questions.He could not to enough for us the entire visit.We will come back to this dealership. More
My friend sent me here to seem John and he was right. Thz man was as nice as my friend said. I will be sending more popel to see him. I spole with 2 other dealerships and nother one wanted to help me. I hope man was as nice as my friend said. I will be sending more popel to see him. I spole with 2 other dealerships and nother one wanted to help me. I hope I will gt to see the free tires program work too. More
I went to Jerry's Toyota of Baltimore after having a bad I went to Jerry's Toyota of Baltimore after having a bad experience at another dealership while looking for a new Scion XB. Its nice to know that the I went to Jerry's Toyota of Baltimore after having a bad experience at another dealership while looking for a new Scion XB. Its nice to know that there are people like Mark and Kim and everyone else at Jerry's Toyota who value EXCELLENT customer service, we were greeted with friendly smiles and hand shakes everyone there worked as a team to provide the best customer service passable. A week ago my 2004 Mercedes was totaled my fiance was the one in the accident after such a stressful week Mark and Kim's compassion and precessional attitude made everything so easy and painless. Not one of our questions went unanswered everything was explained clearly and throe. I would recommend Jerry's Toyota to anyone who is looking for a great car, clean well put together dealership and GREAT customer service. More
Being from Napal, people usually do not help me, so when our friend Ganeesh told me to go to see John Huemmer at Jerry's Toyota, I was worried but went anyway. John was one of the nicest people I have me si our friend Ganeesh told me to go to see John Huemmer at Jerry's Toyota, I was worried but went anyway. John was one of the nicest people I have me since coming to America. John worked with me and when he couldn't get my new car in my bodget, he brought in Tom. Tom was pleasant and helped me to get my payment. The finance lady was nice too, and helped me when the bank was saying no. John talked to me a bunch and always let me know they were still working and for me to not be worried unless he was. I will recomend all my frineds to John. More
I usually do not do think like this, but I just wanted to say how wonderful my salesperson, John Huemmer, was at Jerry's Toyota. This is my second vehicle I bought from him and Jerry's. His professionalism i say how wonderful my salesperson, John Huemmer, was at Jerry's Toyota. This is my second vehicle I bought from him and Jerry's. His professionalism is only surpassed by his friendliness and sense of humor. He has a very friendly manager, Tom Powell, who is like his little sidekick. Ever since I bought my Venza, I would go by for my free carwashes and Tom and John would always make sure to make me feel like they were happy to see me and that I wasn't just some kooky old man. Well...low and behold, ALMOST one year to the day, I wound up getting my second vehicle from John (a beautiful Avalon). I have had it about a month and have been back to see John about 3 times since for "refresher courses", as John calls it, to make sure I understand the car. Did I mention that I get tire for as long as I own this car for free? I hope John let's me keep it for longer than a year this time so I can take advantage of the tire program. More
great service and pricing at jerrys toyota. this is the 5th car i have purhased from erick, and everytime i come in, he remembers me and my wife and is always freindly. I do like the service dept also. she 5th car i have purhased from erick, and everytime i come in, he remembers me and my wife and is always freindly. I do like the service dept also. sheena is always happy and looking out for me and my wife. i can say that i trust these 2 people for my car needs. More