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Jerry's Toyota

Baltimore, MD

4.1
889 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 889 reviews

February 11, 2011

This is the fifth Toyota we have bought over the years and the second bought from Jerry's. The first was quite a few years ago and I hadn't been serioiusly in the market for a new car, dropped in at Jerr More

by erv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Lyons, Huntley Duhany
Feb 15, 2011 -

Jerry's Toyota responded

Congratulations on your purchase. I am so glad we were able to make sure you are completely satisfied. Huntley and Sean are important parts of our sales team! Thank you for taking the time to share your experience. Sincerely, David Warder General Manager

January 19, 2011

We have been thinking about buying a Prius for a long time. The dealership had the car we wanted in stock. The sales and finance people were friendly and helpful and made our purchase easy. The "Toyot More

by BPhilipson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pless
Jan 25, 2011 -

Jerry's Toyota responded

Congratulations on your new Prius! Thank you for taking the time to share your experience and Welcome to the Jerry's Family! Sincerely, David Warder General Manager

January 17, 2011

Jason Henry and Corey Hightower went the extra distance for me. I was being scammed by another major dealership and i didnt know what to do I called the MVA and the represenative I talked with wasnt helpfu More

by mrslarrita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason henry
Jan 18, 2011 -

Jerry's Toyota responded

Mrs. Larrita, I am so pleased we could turn your horrible experience at another dealership into a great one at Jerrys. Thank you for writing your review and welcome to the Jerry's family. Sincerely, David Warder General Manager

January 17, 2011

The first contact that I had with the dealer which was two days prior to purchasing the vehicle was very pleasant. All of the questions that I needed answered was provided without hesitation. When I arriv More

by kratos6118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Henry
Jan 18, 2011 -

Jerry's Toyota responded

We are so pleased to hear about your pleasant experience. Jason is an important part of the Jerry's team. Thank you for taking the time to write your review and welcome to the Jerry's family. Sincerely, David Warder General Manager

January 17, 2011

Rashid was the salesman who when he gave me the document where I am supposed to review him, he INSISTED I give him the highest score in every category. He was so arrogant about this. He also told me that More

by takethehighroad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rashid, John Goode in Service. Sales manager
December 29, 2010

I love my van!!! The people was so nice and friendly, they even gave us time to think it over about buying the van... there was no pressure and they were easy and friendly enough to deal with. I even cam More

by sherrie 1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew D. Pless
Jan 04, 2011 -

Jerry's Toyota responded

Sherrie, We are so happy to hear you love your van! I am also glad you are excited about our Jerrys It's About You Benefits. Matthew is definately a great asset to our organization. Thank you for taking the time to write your review. Sincerely, David Warder General Manager

December 01, 2010

My experience at Jerry's Toyota was great! I was looking for a van and was referred to Jason Henry. From the moment my son and I introduced ourselves to him he was very professional and courteous. More

by Manee33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Henry
Dec 01, 2010 -

Jerry's Toyota responded

Thank you for taking the time to write a review. I am so pleased Jason was able to make your day better. Jason Henry is a true professional. A customer referral is the biggest compliment a dealership can receive and I sincerely thank you for your kind words. Sincerely, David Warder General Manager

December 01, 2010

My service adviser, John, is exceptional. I live approximately 30 miles away and I will take both my vehicles in for service, just to have John take care of us. The customer service he provides is w More

by lisashell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Dec 07, 2010 -

Jerry's Toyota responded

Lisa, Thank you for taking the time to write a review. John has been with our organization for years and is a great asset to Jerrys. Thank you for your recommendation. We look forward to continuing our relationship with you. Sincerely, David Warder General Manager

November 13, 2010

Since last year Jerry's Toyota customer service gone from quite good to bad, unfortunately. Today it was too much for me to bear, a routine oil change has turned to a big headache. I cannot believe that it t More

by Biraarya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Craig
September 15, 2010

I was told to go to jerrys becuase of john huemmer and he was great; My bf and i got the exact car we wanted at the right payment and the right money down. 3 dealerships told us no....but john took the time More

by vonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Huemmer
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