Jerry's Toyota | Page 81

Best Dealership to Purchase a New Toyota I had the pleasure of working with Kevin Perkins on the potential purchase of our new RAV. Kevin was patient and thorough and ensured that all of our I had the pleasure of working with Kevin Perkins on the potential purchase of our new RAV. Kevin was patient and thorough and ensured that all of our questions were answered! I will recommend Kevin to all of my friends when they are ready for an excellent experience. Hamid in Finance was very considerate of our time and ensured we were aware of all of our purchase options. Thanks again to Jerry's Toyota for an outstanding customer experience. More

Toyota Rav4 2015 I could not say anything more. This dealer will be in my bookmark! They know what they are doing and they will take care from the beginning until fina I could not say anything more. This dealer will be in my bookmark! They know what they are doing and they will take care from the beginning until final step. Thanks! More

Pleasantly Pleased Huntley worked very hard to make sure I got the car that I wanted. he was helpful knowledgeable and very friendly. I had to attend a family function a Huntley worked very hard to make sure I got the car that I wanted. he was helpful knowledgeable and very friendly. I had to attend a family function and had to be down by 12;30, he made sure that i was out of that dealership in my new ride. i bought the 2015 Camry limited and I am very pleased so far. i would highly recommend Huntley and the dealership More

A Warm Greeting & Sweet Deal Jonathan was nice to me from the onset. I arrived at the dealership with black ice in various parts of the parking lot, after a snow storm. Jonatha Jonathan was nice to me from the onset. I arrived at the dealership with black ice in various parts of the parking lot, after a snow storm. Jonathan Sanders assisted me from the parking lot into the building. He didn't know why I was there but he greeted me with kindness and care. I would recommend him to my family and friends. He listened and set-up my sales transaction. He charged my dying IPhone while we were working through the paper work. He was courteous and professional. He explained all the features of my car, when we test drove my Venza. My transaction was smooth because of his efforts. MIke Wang is very professional and understanding. He offered some solid advice and is a man of his word. He was very helpful. Ms. Susan Landsman listened to my rattling on about family and life while preparing my sales documents. She is sweet & kind. She is an asset to the dealership, when a person is signing off on one of the largest purchases we make in life. Thank you for making my purchase smooth, after my 2005 4-Runner was stolen and I purchased my new Pearl (Toyota Venza ). I understand the owner likes my car Model. He is a good person with taste. May God continue to Bless this Dealership's Owner and Employees. Keep providing excellent service. It is appreciated. Thank you More

New Car Purchase I am a person who likes bottom line, up front honesty. From the beginning until the end, I received bottom line, up front honesty from Jerry's. This I am a person who likes bottom line, up front honesty. From the beginning until the end, I received bottom line, up front honesty from Jerry's. This is the second vehicle I have purchased from this dealership, and I would have no problem returning again. More

Jerry's Toyota I bought a corolla at Jerry's Toyota and i would definitely recommend this dealership! We received excellent and friendly service! I would not hesit I bought a corolla at Jerry's Toyota and i would definitely recommend this dealership! We received excellent and friendly service! I would not hesitate to come back to Jerry's! More

Jerry's Toyota = Excellent Service This is my 3rd Toyota purchased from Jerry's Toyota. The first was for 12 years and the second was for 14 years. This purchase was no difference from This is my 3rd Toyota purchased from Jerry's Toyota. The first was for 12 years and the second was for 14 years. This purchase was no difference from the first two, in that the people who work there from the custodians to sales managers & salesman are very polite, friendly and courteous. They make shopping for a car at Jerry's very pleasant and there is absolutely no pressure. Since I always had my cars serviced at Jerry's, I have to say that the service dept. is excellent and a joy to deal with. Everyone at Jerry's goes out of their way to make sure you have a comfortable experience. I would recommend Jerry's to anyone needing a new car or just to service their old one. More

Smoke and Mirrors On 2/9/15 I took my vehicle to Jerry's Toyota for my 35000 mile service. My tires were showing wear so I asked if they should be replaced. They said On 2/9/15 I took my vehicle to Jerry's Toyota for my 35000 mile service. My tires were showing wear so I asked if they should be replaced. They said my "tires forever warranty" was invalidated because I did not replace my cabin air filter at the 30000 mile service but they would let that go if I now bought a filter. When I went back to my 30000 mile service the reason I did not replace the filter was because their service technician said that it was okay. I have documentation that shows this. I bought the new one this time because even though my filter had not been inspected I wanted everything to stay compliant. After the vehicle was taken in for service I was advised that I needed front brakes. I was not having any brake problems or brake noises but wanted to be safe so I said okay. I agreed to the advertised brake special of $99.95. When I reviewed my invoice I noticed they did charge me the $99.95 but also charged me an additional $235.00 to turn the rotors. I called the parts department and was told that new rotors were only $106.00 a piece for a total of $212.00. Less than the amount of turning the old rotors. The labor would be the same so this makes no sense. I did not authorize this additional cost and only agreed to the $99.95 amount. This additional amount was never explained to me or agreed upon. The parts were never returned to me for inspection. I am requesting a full refund of the brake service and other unauthorized services. More

Great to get a fine deal at Jerry's My wife and I just bought a corolla at Jerry's and Erin Roche and Khalid deLagarde and Hamad Dadpay made the experience very nice. We were able to ge My wife and I just bought a corolla at Jerry's and Erin Roche and Khalid deLagarde and Hamad Dadpay made the experience very nice. We were able to get a great deal and are very pleased with the vehicle. We will be back for our next car. More

Go to Jerry's Knowing lots of stories of bad experiences with car dealerships, I was a little worried about going in as a single woman to buy a car. I have to say t Knowing lots of stories of bad experiences with car dealerships, I was a little worried about going in as a single woman to buy a car. I have to say that Erin's quick response to my internet query, and her pleasant demeanor on the phone, went a long way towards easing my worry. And then Jon never made me feel for one instant that he was being anything but upfront. He really helped me decide what I wanted. And Hamid--what a gentleman! I have to say that I am impressed with Jerry's, and I am happy to say that they do not fit the stereotype of car dealerships only out to make money. I know this will sound like a cheesy ad, but..... I'm glad I went to Jerry's! More