Jerry's Toyota

Didn't Find or Fix The Real Problem Hauled my Rav 4 with a flat tire to Jerry's because I heard loud metallic sounds after blowing tire. Jerry's found nothing and plugged the leak. After Hauled my Rav 4 with a flat tire to Jerry's because I heard loud metallic sounds after blowing tire. Jerry's found nothing and plugged the leak. After I got home, I found a bulge on the sidewall that apparently had been overlooked by the repair person. They also found no source for the metallic sound. I called the service department and found that Jerry's did not stock the Toyo tire and that it would have to be ordered. But, before the order could be placed, I would have to appear in person with my credit card. They would not take the card info over the phone. I contacted another Toyota dealer who ordered the tire without my even having to provide a credit card in advance. The other dealer also found the source of the metallic sounds. Embedded in the tire was a 7" metal spike that somehow was overlooked by Jerry's person! Th More

BRYANT FAMILY SAYS HIGHLY HIGHLY HIGHLY RECOMMENDED, SUPERB Live an hour away, well worth the Trip, was very pleased with the staff, they work with the banks to get you a low rate Live an hour away, well worth the Trip, was very pleased with the staff, they work with the banks to get you a low rate More

Do not buy, Worst experience ever I called ahead of time to see if they had any cars i was intressed in and the sales associate lied to get me to come in then i ask what the total out I called ahead of time to see if they had any cars i was intressed in and the sales associate lied to get me to come in then i ask what the total out the door would be and he told me a price, the next day i come in to buy the car, they lied about what price he said and told me he never said that was the price. Do not buy from here!! Worse car dealership i have ever been too More

I won't buy anyplace else! HIGHLY recommended :) Just bought a 2015 Pruis & SUPER happy with the whole experience from start to finish. Very fast & efficient, not to mention professional. They real Just bought a 2015 Pruis & SUPER happy with the whole experience from start to finish. Very fast & efficient, not to mention professional. They really know their cars! Very happy with my trade & how it worked out. I will definitely buy from them in the future! I have already recommended them to several of my coworkers! More

Outstanding experience purchasing a new car I recently purchased a new 2015 Prius here and my experience was outstanding -- Jon "Hawkeye" Reiner went way above and beyond anything I ever expecte I recently purchased a new 2015 Prius here and my experience was outstanding -- Jon "Hawkeye" Reiner went way above and beyond anything I ever expected from purchasing a new vehicle. I went to three dealers prior to Jerry's and had experiences ranging from mildly negative to more-or-less acceptable -- basically what you expect from a car dealership. I had test driven vehicles, decided exactly what vehicle and options I wanted, and was negotiating price with multiple dealers, all of whom were having trouble tracking down exactly the vehicle I wanted. Jon had emailed me via TrueCar with the lowest offer I had received so far. Jon was far and away the most effective and transparent salesperson I had worked with. He didn't have what I wanted in stock, but he called another dealer and had them deliver the right car to him -- within a couple of hours! He took the time to make sure I understood the price offer and explained all of the fees plainly, without trying to hide anything (I felt like the other dealers were trying to confuse me.) AND he offered me the best price I'd received right off the bat, one that I knew was fair from my research -- without me even mentioning the other offers I received or having to negotiate. He even found additional rebates I was eligible for that the other dealers didn't even mention to me. When they didn't offer me as much for my trade-in as CarMax, he even suggested I just go sell my old car to CarMax for the better offer, and he would pick me up when I was done and bring me back to Jerry's to pick up my new car! Hamid, the finance guy, was also excellent -- extremely organized and made everything simple and efficient. Sure, they offered me lots of upsell things I didn't need like any dealer, but when I declined no one was pushy about it. Seriously, if you're looking at purchasing a Toyota, just call Jon. Apparently I didn't even need to waste my time going around to the other dealers. He made buying a new vehicle an actively positive experience and I got an outstanding deal on exactly the new vehicle I wanted. More

Great Experience! I recently leased a 2015 Camry SE from Jerry's Toyota. As a recent college graduate, it was my first time getting a new car. General sales manager Mat I recently leased a 2015 Camry SE from Jerry's Toyota. As a recent college graduate, it was my first time getting a new car. General sales manager Matt Bukowski, finance manager Ray DeCastro, and sales professional Jon Reiner were all very nice, answered my questions, and helped me set up my new car. I was also in and out of the dealership very quickly. The whole process was a lot easier than I expected. I would recommend Jerry's to anyone looking for a new car. More

Great First Car Buying Experience I recently purchased a 2015 Scion FR-S from Jerry's Toyota and the experience was great. This was my first time purchasing a car, so needless to say I I recently purchased a 2015 Scion FR-S from Jerry's Toyota and the experience was great. This was my first time purchasing a car, so needless to say I was a little nervous when I walked in the door. I was greeted by Matt Bukowski, the general sales manager, and Jon Reiner, a sales professional. They both helped me get the car I wanted and were nice and easy to talk to. They both made me feel right at home and turned any nervousness I had into excitement. I was impressed with how quickly I was in and out of the door and at how easy the whole process was. I will definitely be coming back in the future for any of my car needs and will recommend Jerry's to family and friends. More

Unprofessional and rude Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliatin Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliating. The best part about this dealership are the incentives. I will never recommend my worst enemy to this dealership. Dealerships like this one should not be trusted. More