Jerry's Toyota
Baltimore, MD
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Very knowledgeable and friendly sales and finance staff My wife and I already knew what type of used car we wanted and found one at Jerry's Toyota via the internet sales page. Our research and comparisons w My wife and I already knew what type of used car we wanted and found one at Jerry's Toyota via the internet sales page. Our research and comparisons were done prior to driving to the dealer. I called and got Tom Thomas on the phone. He explained briefly about Jerry's pricing and policies which were acceptable to us. They put the car out front and held it for us until we got there. I knew from the conversation with Tom this would be worth the 1 1/2 hour drive to work with this dealership. Chad was also good to deal with regarding the paperwork in getting this car. Even though we paid outright for the car he was informative in each step of the process and explained 'the why' for each document as we went. There was another sales rep on the floor who displayed the same caring and interest in our family. I wish I could remember his name. On the weekend make time to stop at the Pit Beef stand two doors up from this dealership. Another plus for this location! More
An Amazing Experience! I can't say enough wonderful things about my experience buying my Used Camry from Jerry's Toyota! I felt as though I had an entire team working for me I can't say enough wonderful things about my experience buying my Used Camry from Jerry's Toyota! I felt as though I had an entire team working for me to help me find and purchase the right car for me! They were incredibly friendly and accommodating and an absolute pleasure to do business with. The enthusiasm and professionalism they showed was remarkable and was not at all what you would expect when purchasing a car! In addition to a great buying experience they offer incredible service and loyalty rewards that - I am certain - will make me a customer for life! If you want an honest, friendly, customer oriented dealer filled with people that truly care about their customers then Jerry's is the only place you'll need to go! More
Such a high quality dealership! What an amazing dealership! I sent my first born there to buy her car yesterday and she was treated like royalty! Everyone there was so kind and war What an amazing dealership! I sent my first born there to buy her car yesterday and she was treated like royalty! Everyone there was so kind and warm, very attentive to detail and determined to help her make the purchase of her choice. Definitely a quality organization. Thank you Jerry's Toyota!! More
Salesman Tom Thomas I want to commend your salesman Tom Thomas on a positive and professional experience I had. Tom was extremely friendly, helpful, and knowledgable. He I want to commend your salesman Tom Thomas on a positive and professional experience I had. Tom was extremely friendly, helpful, and knowledgable. He worked hard to find the car I wanted. He was honest and straightforward, and kept me informed in the process and the details. It was truly my best car buying experience yet, and because of this- I not only highly recommend him but am returning to him to buy a car for my daughter! I thank Tom and Jerry's - See you again soon! More
Service excellence I recently had 100K service on my 2006 Avalon and very pleased with the customer service. M's Yolanda Stanley was very courteous and professional as I recently had 100K service on my 2006 Avalon and very pleased with the customer service. M's Yolanda Stanley was very courteous and professional as she ministered to my service needs. There was a issue which caused me to come back to the dealer however it was addressed immediately and all is well. More
Best Dealership to Purchase a New Toyota I had the pleasure of working with Kevin Perkins on the potential purchase of our new RAV. Kevin was patient and thorough and ensured that all of our I had the pleasure of working with Kevin Perkins on the potential purchase of our new RAV. Kevin was patient and thorough and ensured that all of our questions were answered! I will recommend Kevin to all of my friends when they are ready for an excellent experience. Hamid in Finance was very considerate of our time and ensured we were aware of all of our purchase options. Thanks again to Jerry's Toyota for an outstanding customer experience. More
Toyota Rav4 2015 I could not say anything more. This dealer will be in my bookmark! They know what they are doing and they will take care from the beginning until fina I could not say anything more. This dealer will be in my bookmark! They know what they are doing and they will take care from the beginning until final step. Thanks! More
Pleasantly Pleased Huntley worked very hard to make sure I got the car that I wanted. he was helpful knowledgeable and very friendly. I had to attend a family function a Huntley worked very hard to make sure I got the car that I wanted. he was helpful knowledgeable and very friendly. I had to attend a family function and had to be down by 12;30, he made sure that i was out of that dealership in my new ride. i bought the 2015 Camry limited and I am very pleased so far. i would highly recommend Huntley and the dealership More
A Warm Greeting & Sweet Deal Jonathan was nice to me from the onset. I arrived at the dealership with black ice in various parts of the parking lot, after a snow storm. Jonatha Jonathan was nice to me from the onset. I arrived at the dealership with black ice in various parts of the parking lot, after a snow storm. Jonathan Sanders assisted me from the parking lot into the building. He didn't know why I was there but he greeted me with kindness and care. I would recommend him to my family and friends. He listened and set-up my sales transaction. He charged my dying IPhone while we were working through the paper work. He was courteous and professional. He explained all the features of my car, when we test drove my Venza. My transaction was smooth because of his efforts. MIke Wang is very professional and understanding. He offered some solid advice and is a man of his word. He was very helpful. Ms. Susan Landsman listened to my rattling on about family and life while preparing my sales documents. She is sweet & kind. She is an asset to the dealership, when a person is signing off on one of the largest purchases we make in life. Thank you for making my purchase smooth, after my 2005 4-Runner was stolen and I purchased my new Pearl (Toyota Venza ). I understand the owner likes my car Model. He is a good person with taste. May God continue to Bless this Dealership's Owner and Employees. Keep providing excellent service. It is appreciated. Thank you More
New Car Purchase I am a person who likes bottom line, up front honesty. From the beginning until the end, I received bottom line, up front honesty from Jerry's. This I am a person who likes bottom line, up front honesty. From the beginning until the end, I received bottom line, up front honesty from Jerry's. This is the second vehicle I have purchased from this dealership, and I would have no problem returning again. More