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Jerry's Toyota
Baltimore, MD
889 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 889 reviews
August 20, 2015
Great Experience! I recently leased a 2015 Camry SE from Jerry's Toyota. As a recent college graduate, it was my first time getting a new car. General sales manager Mat I recently leased a 2015 Camry SE from Jerry's Toyota. As a recent college graduate, it was my first time getting a new car. General sales manager Matt Bukowski, finance manager Ray DeCastro, and sales professional Jon Reiner were all very nice, answered my questions, and helped me set up my new car. I was also in and out of the dealership very quickly. The whole process was a lot easier than I expected. I would recommend Jerry's to anyone looking for a new car. More
by Hailey
August 14, 2015
Great First Car Buying Experience I recently purchased a 2015 Scion FR-S from Jerry's Toyota and the experience was great. This was my first time purchasing a car, so needless to say I I recently purchased a 2015 Scion FR-S from Jerry's Toyota and the experience was great. This was my first time purchasing a car, so needless to say I was a little nervous when I walked in the door. I was greeted by Matt Bukowski, the general sales manager, and Jon Reiner, a sales professional. They both helped me get the car I wanted and were nice and easy to talk to. They both made me feel right at home and turned any nervousness I had into excitement. I was impressed with how quickly I was in and out of the door and at how easy the whole process was. I will definitely be coming back in the future for any of my car needs and will recommend Jerry's to family and friends. More
by bfelts6
August 13, 2015
Unprofessional and rude Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliatin Unprofessional, rude, disrespectful, and diminished customer service skills!!! Buying experience was uncomfortable, embarrassing, and humiliating. The best part about this dealership are the incentives. I will never recommend my worst enemy to this dealership. Dealerships like this one should not be trusted. More
by Devil eye
August 10, 2015
Excellent Buying Experience I recently purchased a 4Runner and had a great experience. The staff was very knowledgable, friendly and courteous. A special thank you to the sales I recently purchased a 4Runner and had a great experience. The staff was very knowledgable, friendly and courteous. A special thank you to the sales manager, Matt Bukowski, for his personal involvement in helping with the transaction. More
by Kurt B.
Employees Worked With
July 31, 2015
purchased a new car The salesman was very helpful and patient. We had no problems getting financing. The lady who helped with purchasing undercoating for the car was hel The salesman was very helpful and patient. We had no problems getting financing. The lady who helped with purchasing undercoating for the car was helpful and nice. The person who did the finance was very polite and new what he was doing. More
by pat112000
Employees Worked With
Huntley Duhaney
July 07, 2015
Problem fix on my car Very friendly and extremely helpful. I was very pleased especially for them they were very busy. Fixed are problem quickly. I would recommend them Very friendly and extremely helpful. I was very pleased especially for them they were very busy. Fixed are problem quickly. I would recommend them to anyone. More
by redhead 68
Employees Worked With
John Good
July 06, 2015
Great Team Work! I have enjoyed my experience with Jerry's with the factory recall on my Tundra. From my appointment phone call with Gina to meeting Sheena Colbert, J I have enjoyed my experience with Jerry's with the factory recall on my Tundra. From my appointment phone call with Gina to meeting Sheena Colbert, Jerry's Toyota was the place to go. I was in and out in an hour with a rental car ans my Tundra was done by days end. Thank you, Sheena and Jerry's! Great Team Work! More
by The Mad One
Employees Worked With
Sheena Colbert
June 29, 2015
Rude staff and be careful of promises they make. The customer service was rude. Manager Geoff Blakely was unprofessional. They made me purchase a 1000$ worth of insurance that I never used. When The customer service was rude. Manager Geoff Blakely was unprofessional. They made me purchase a 1000$ worth of insurance that I never used. When it was time to use my life warranty program they said no. When you buy a car from here they will give you all sorts of free options and things, but when its time to use them they will find an excuse to not give it to you. Please dont go here and save the headache. More
by overlea4
Employees Worked With
James Grahe
June 27, 2015
Used to be good dealership It used to be good dealership but I am afraid that sales managers should change their attitude and think more about how to keep their loyal customers. It used to be good dealership but I am afraid that sales managers should change their attitude and think more about how to keep their loyal customers. .Sales person was very nice guy but without support from his management he could not get job done Will not recommend to anyone. More
by Happybuyer
Employees Worked With
Walt McDonald
June 15, 2015
Consider twice before buying here! I was shocked to receive a letter in the mail today asking me to bring in my vehicle to be looked at for appraisal because it is in high demand in the I was shocked to receive a letter in the mail today asking me to bring in my vehicle to be looked at for appraisal because it is in high demand in the used car market. I was shocked because of the names of the two people that sent it to me, manager Matt Bukowski and salesman Walt McDonald. These two people worked at Russell Toyota and ripped me off when I purchased there. I cannot believe that they both work here now. Very rude, ignorant, and abrasive. Take a look at some of the reviews posted about these two and how they treat people from Russell Toyota and you will not be surprised that they are no longer employed there. I have done business at Jerry's in the past but I definitely will not now. Thanks for the heads up that these two work here now! More
by clgeorge3944
