Jerry's Toyota

Lying Scammers. 1. We told them we had to come back tomorrow, but they pushed and lied to us, and seperated me and my wife, taking her into a business office by herse 1. We told them we had to come back tomorrow, but they pushed and lied to us, and seperated me and my wife, taking her into a business office by herself! 2. Told we would like the Scion advertised price listed online, they tried to sell us the car at full price. 3. We were trying to buy two cars, and the second car came at full price at well, like we are stupid to Scion Pure Pricing. They ended up only giving us 500 more, still 500 more than the online price, trying to rob us of a quick 500. 4. They took advantage of me, a student in a bad financial situation, and put me into a lease with a $600 monthly payment. 5. Avoid like the plague. More

Awful Experience...unfortunately I cannot recommend So...to begin, I usually never do an online review but for this awful experience I will make an exception. Here are all of the facts and I hope it wil So...to begin, I usually never do an online review but for this awful experience I will make an exception. Here are all of the facts and I hope it will help someone before they decide to go to this place. I went to this location to purchase a new 2016 prius on January 6th. Everything started fine. I picked two cars online and got a call immediately (at night by the way) from a customer service rep who forwarded my inquiry to a sales rep. Kudos to those that handle the online section. Unfortunately, as I was driving to the dealership another salesman named Huntley, called about my inquiry. My mother had worked with him before so we decided to give him the sale. By the way, I already had a pre-finance offer before arriving at the dealership. Awful experience with Huntley: Huntley took me on a test drive in the prius but never offered to show me the scion even though I asked about this car while I was there (probably because the prius was more money). However, I was basically sold on the prius anyway so I decided not to push the issue. He then proceeded on about some Toyota financing option for students and gave me a bunch of reasons why I should use this plan and not the one I came in with. All of his claims ended up being false (which I did not find out until I got to finance) and he decided to blame his lack of information on someone else that I never even spoke to (I believe he blamed it on Matt). Then, we never even got an actual deal on the car. I still came out owing the full price of the car (not even the online offer), and this man had the nerve to say "you act like I didn't do anything for you." After two hours and nothing to show, I did feel he did absolutely nothing for me. However, the price was still better than another dealer by 5,000 so yet again I did not complain. I then went to the add-ons area (the woman here was so friendly, she is the only salvation for this company). This added more money, but I was fine with this. I then went to finance, who told me that the monthly cost would be 100 dollars more than what Huntley told me. When called into the office, Huntley then tried to lie, but I was sitting right there so he blamed his manager for everything that he said (mind you everything he quoted and sold me with was wrong). For example, he said I only would get free car washes and service if I got the financing plan. This is not true, you get it anytime you get a car from Jerry's with or without the finance option through Toyota. At this point I realized I had wasted 2 hours with Huntley only to be given a bunch of wrong information before I got to the other departments and actually got the real costs. I needed a car so I took the "deal" and walked out of there asap. One week later: I got two calls from Huntley saying that I needed to send in more items for financing A WEEK AFTER I GOT THE CAR. Then, by the time I called back, apparently things were "fixed" but no one bothered to call me to let me know. So I got a bunch of unnecessary papers emailed to them for no reason. No communication skills at all. I spoke to the manager at this time about everything to which he replied "it is good sometimes just to vent, and we were able to do that today." I didn't want to vent, I wanted him to talk to his employees and figure out a better option to communicate with customers. I got nothing. Today: Got a call from Raymond saying I never completed my survey. I called back to let him know I never received an email and I pulled up everything else from Toyota to prove this. He said "don't worry about it, nothing you can do now." I told him I really wanted to leave a survey and he said that I couldn't. I even asked if there was someone I could call and he said no. Never again. More

Toyota Camry An amazing experience buying Toyota Camry from Jerry Toyota, staff amazing and helpful specially Jay and Hamid. Good Job Jerry i will definitely recom An amazing experience buying Toyota Camry from Jerry Toyota, staff amazing and helpful specially Jay and Hamid. Good Job Jerry i will definitely recommend friends to buy new or used cars from Jerry's Toyota. More

Great Service The low tire pressure light was on. Holly greeted me and explained what it meant along with how it would be fixed. She also assured me that there wa The low tire pressure light was on. Holly greeted me and explained what it meant along with how it would be fixed. She also assured me that there was nothing to worry about. It's probably the cold weather and that's what it was. Thank you More

Best Dealership The staff very friendly and helpful...explained everything in a way i could understand...Very good customers service..I have been shopping at Jerry's The staff very friendly and helpful...explained everything in a way i could understand...Very good customers service..I have been shopping at Jerry's for sometimes and wiil continue More

Jerry's Is The Best Dealership In Town After buying my First car from Jerrys I learn how friendly and helpful everyone I came in contact was! They make me feel at home from the sales depart After buying my First car from Jerrys I learn how friendly and helpful everyone I came in contact was! They make me feel at home from the sales department to the service area! I have recommended Kalieb to my sister and coworkers! He Is a spectacular salesmen More

Didn't Find or Fix The Real Problem Hauled my Rav 4 with a flat tire to Jerry's because I heard loud metallic sounds after blowing tire. Jerry's found nothing and plugged the leak. After Hauled my Rav 4 with a flat tire to Jerry's because I heard loud metallic sounds after blowing tire. Jerry's found nothing and plugged the leak. After I got home, I found a bulge on the sidewall that apparently had been overlooked by the repair person. They also found no source for the metallic sound. I called the service department and found that Jerry's did not stock the Toyo tire and that it would have to be ordered. But, before the order could be placed, I would have to appear in person with my credit card. They would not take the card info over the phone. I contacted another Toyota dealer who ordered the tire without my even having to provide a credit card in advance. The other dealer also found the source of the metallic sounds. Embedded in the tire was a 7" metal spike that somehow was overlooked by Jerry's person! Th More