Jerry's Toyota
Baltimore, MD
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Jerry's Is The Best Dealership In Town After buying my First car from Jerrys I learn how friendly and helpful everyone I came in contact was! They make me feel at home from the sales depart After buying my First car from Jerrys I learn how friendly and helpful everyone I came in contact was! They make me feel at home from the sales department to the service area! I have recommended Kalieb to my sister and coworkers! He Is a spectacular salesmen More
Best Dealership The staff very friendly and helpful...explained everything in a way i could understand...Very good customers service..I have been shopping at Jerry's The staff very friendly and helpful...explained everything in a way i could understand...Very good customers service..I have been shopping at Jerry's for sometimes and wiil continue More
Well satisfied If I need service I call Ruann. She goes out of her way to make sure I get a fair price and my Rav is completed on time. I feel like she is a friend y If I need service I call Ruann. She goes out of her way to make sure I get a fair price and my Rav is completed on time. I feel like she is a friend you can trust More
Maintenance service We took our 2010 Prius in for tire rotation, check fluids and brakes and were expecting a $19.95 service charge but they did it for free. We have had We took our 2010 Prius in for tire rotation, check fluids and brakes and were expecting a $19.95 service charge but they did it for free. We have had the car for 5 years and have had no trouble at all with the car. We are eligible for their tires for life and will take advantage of that in the spring. I think a lot of people have the wrong perception about the Prius, thinking it is slow and not like a normal car that they are use to. Please take one for a ride. More
Erick Moscos - Best Ever! We've purchased cars from Erick for years. His knowledge and prices far surpass any other dealerships we have visited. Erick makes you feel extremel We've purchased cars from Erick for years. His knowledge and prices far surpass any other dealerships we have visited. Erick makes you feel extremely comfortable and I truly can't wait to purchase another car from him! More
Didn't Find or Fix The Real Problem Hauled my Rav 4 with a flat tire to Jerry's because I heard loud metallic sounds after blowing tire. Jerry's found nothing and plugged the leak. After Hauled my Rav 4 with a flat tire to Jerry's because I heard loud metallic sounds after blowing tire. Jerry's found nothing and plugged the leak. After I got home, I found a bulge on the sidewall that apparently had been overlooked by the repair person. They also found no source for the metallic sound. I called the service department and found that Jerry's did not stock the Toyo tire and that it would have to be ordered. But, before the order could be placed, I would have to appear in person with my credit card. They would not take the card info over the phone. I contacted another Toyota dealer who ordered the tire without my even having to provide a credit card in advance. The other dealer also found the source of the metallic sounds. Embedded in the tire was a 7" metal spike that somehow was overlooked by Jerry's person! Th More
BRYANT FAMILY SAYS HIGHLY HIGHLY HIGHLY RECOMMENDED, SUPERB Live an hour away, well worth the Trip, was very pleased with the staff, they work with the banks to get you a low rate Live an hour away, well worth the Trip, was very pleased with the staff, they work with the banks to get you a low rate More
Do not buy, Worst experience ever I called ahead of time to see if they had any cars i was intressed in and the sales associate lied to get me to come in then i ask what the total out I called ahead of time to see if they had any cars i was intressed in and the sales associate lied to get me to come in then i ask what the total out the door would be and he told me a price, the next day i come in to buy the car, they lied about what price he said and told me he never said that was the price. Do not buy from here!! Worse car dealership i have ever been too More
I won't buy anyplace else! HIGHLY recommended :) Just bought a 2015 Pruis & SUPER happy with the whole experience from start to finish. Very fast & efficient, not to mention professional. They real Just bought a 2015 Pruis & SUPER happy with the whole experience from start to finish. Very fast & efficient, not to mention professional. They really know their cars! Very happy with my trade & how it worked out. I will definitely buy from them in the future! I have already recommended them to several of my coworkers! More
Outstanding experience purchasing a new car I recently purchased a new 2015 Prius here and my experience was outstanding -- Jon "Hawkeye" Reiner went way above and beyond anything I ever expecte I recently purchased a new 2015 Prius here and my experience was outstanding -- Jon "Hawkeye" Reiner went way above and beyond anything I ever expected from purchasing a new vehicle. I went to three dealers prior to Jerry's and had experiences ranging from mildly negative to more-or-less acceptable -- basically what you expect from a car dealership. I had test driven vehicles, decided exactly what vehicle and options I wanted, and was negotiating price with multiple dealers, all of whom were having trouble tracking down exactly the vehicle I wanted. Jon had emailed me via TrueCar with the lowest offer I had received so far. Jon was far and away the most effective and transparent salesperson I had worked with. He didn't have what I wanted in stock, but he called another dealer and had them deliver the right car to him -- within a couple of hours! He took the time to make sure I understood the price offer and explained all of the fees plainly, without trying to hide anything (I felt like the other dealers were trying to confuse me.) AND he offered me the best price I'd received right off the bat, one that I knew was fair from my research -- without me even mentioning the other offers I received or having to negotiate. He even found additional rebates I was eligible for that the other dealers didn't even mention to me. When they didn't offer me as much for my trade-in as CarMax, he even suggested I just go sell my old car to CarMax for the better offer, and he would pick me up when I was done and bring me back to Jerry's to pick up my new car! Hamid, the finance guy, was also excellent -- extremely organized and made everything simple and efficient. Sure, they offered me lots of upsell things I didn't need like any dealer, but when I declined no one was pushy about it. Seriously, if you're looking at purchasing a Toyota, just call Jon. Apparently I didn't even need to waste my time going around to the other dealers. He made buying a new vehicle an actively positive experience and I got an outstanding deal on exactly the new vehicle I wanted. More