Jerry's Toyota
Baltimore, MD
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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great service Car washed as well as changed tire and Bluetooth connect properly to my apple app. Great costumer service as well as team work. Needed to go to the ba Car washed as well as changed tire and Bluetooth connect properly to my apple app. Great costumer service as well as team work. Needed to go to the bank the manager had a shuttle take me. Just a great day and it didn't take long. Had a 1 pm appointment out before 3 excellent job team More
Unforgettable Service My experience at Jerry's Toyota was unforgettable from the very beginning to end. Previously, I had been assisted with buying a Scion IQ by both the g My experience at Jerry's Toyota was unforgettable from the very beginning to end. Previously, I had been assisted with buying a Scion IQ by both the general manager Matt Bukowski and assistant manager Walt in 2014. Both Matt and Walt are incredible, knowledgeable, professional and absolutely inspirational men. From every step of the way they insured that I would have a stressless and unforgettable experience. Two years later I have reconnected with this phenomenal duo with interest in purchasing a Rav4. Initially, I made the mistake of visiting another Toyota dealership only to receive offers that were extremely above market price and no intention to compromise. Recently, visiting Jerry's Toyota I was immediately greeted by a very friendly and helpful older gentleman at the help desk who escorted me over to my assigned sales associate Jason Wood. Jason Wood is the creme de la creme of all sales associates. Jason displayed the knowledge, patience, drive, passion and a timeless personality that insured I would have a great experience. Matt and Walt went beyond the call of duty continuously following up to guarantee the process was moving smoothly. Finally, after allowing me to test drive the vehicle and go over paperwork I knew it was meant to be. My paperwork was processed quickly, accurately and efficiently by excellent gentleman in the finance department. He was very personable and I truly thank him for working with my time constraint. On July 12, 2016 I purchased my Rav4 from the remarkable team at Jerry's Toyota. Matt, Walt, Jason and the entire Toyota team insures that everyone is treated as family and will always receive excellent quality at reasonable cost. The team at Jerry's Toyota exudes what priceless customer service truly represents and I will always be a loyal lifetime member to this home. More
Great experience Great truck they got me the truck I wanted in one day very prompt. Very satisfied all the way around. Would recommend to anyone interested in a Toyota Great truck they got me the truck I wanted in one day very prompt. Very satisfied all the way around. Would recommend to anyone interested in a Toyota. THANKS More
Airbag Recall No Problem Big thanks to #SheenaColbert and her team at #JerrysToyota. I had the standard airbag recall, made an appointment, dropped off my truck Early Bird an Big thanks to #SheenaColbert and her team at #JerrysToyota. I had the standard airbag recall, made an appointment, dropped off my truck Early Bird and picked it up when I was notified. It couldn't have been any simpler. My advice to you is to drop it off Early Bird or Late Night and go about your business. I hate waiting in line so I'm proactive when it comes to service. I also try to remember that I'm not the only one in line. Sheena was extremely courteous and straightforward. Thanks Sheena and # JerrysItsAboutYou! #ronmadmax More
Great experience Did a great job through the whole process would recommend to friends and family.friendly atmosphere and speedy customer service would keep them as my Did a great job through the whole process would recommend to friends and family.friendly atmosphere and speedy customer service would keep them as my car dealership of choice for my next car parchase More
New car sale I was able to work with the dealership with no problem, the process was smooth into the point. The Toyota 4 cylinder Meyer need services before the fi I was able to work with the dealership with no problem, the process was smooth into the point. The Toyota 4 cylinder Meyer need services before the five thousand miles. More
My experience at jerrys t was the best. Eric was awesome! Day one when I stepped in Eric (the uber guy's) 😃office, I was a bit nervous but a few minutes afterwards I was relaxed. He made it the best car purc Day one when I stepped in Eric (the uber guy's) 😃office, I was a bit nervous but a few minutes afterwards I was relaxed. He made it the best car purchasing experience I've ever had. It was a quick and easy process. The car I picked out wasn't quite the one he brought back. IT WAS WAY BETTER!! The interior as well as the exterior was a beauty, like two colors blended perfectly. Thanks Eric and Jerry's Toyota!! More
Exceptional experience with John G. I've given the exceptional ratings, because all of my needs were met, very pleasant atmosphere, and an exceptional helpful salesman, John G. I love t I've given the exceptional ratings, because all of my needs were met, very pleasant atmosphere, and an exceptional helpful salesman, John G. I love the very positive feedback that offered continuous help with any needs that I may experience. In addition, I was very pleased with the time frame that my requested vehicle was delivered. Finally, positive attitudes, behavior and a willingness to put customers first, will always be a plus for me when dealing with any business of any nature. More
Purchase of a new RAV4. This latest purchase is the third vehicle for which Fletcher has been my salesman. He was very professional and knowledgeable on the vehicle I bought This latest purchase is the third vehicle for which Fletcher has been my salesman. He was very professional and knowledgeable on the vehicle I bought. He didn't seem to be concerned that I cancelled my first choice and he called me personally to set up an appointment time to chose another. I will continue to use Fletcher for future purchases and recommend him to anyone interested in buying a Toyota. More
Awesome Visit I enjoy my visit everytime the staff is friendly and make you feel at home, I usually just sit and enjot watching TV , which is nice that they have th I enjoy my visit everytime the staff is friendly and make you feel at home, I usually just sit and enjot watching TV , which is nice that they have that, More