Jerry's Toyota

Uber Eric is AWESOME! So, my mom and I just purchased a car. Uber Eric is AWESOME! His customer service is OUT OF THIS WORLD! He is very knowledgeable, friendly, wonderful, So, my mom and I just purchased a car. Uber Eric is AWESOME! His customer service is OUT OF THIS WORLD! He is very knowledgeable, friendly, wonderful, and excellent! I would recommend Uber Eric everyone I know! Love you, Eric! More

Great experience I took my new car in for its first service and couldn't have been happier. They did the regular service and also checked on a couple of items of conc I took my new car in for its first service and couldn't have been happier. They did the regular service and also checked on a couple of items of concern not covered by the routine work. They fixed what was wrong. Everyone was pleasant, and even though I areived earlier than my appointment, they took me right away. I believe they were very thorough, and I will definitely go back for future maintenance. More

Community Outreach Jerry's Toyota made an invaluable donation to the students at Kenwood High School by providing CPR mannequins to them! Our students are learning to s Jerry's Toyota made an invaluable donation to the students at Kenwood High School by providing CPR mannequins to them! Our students are learning to save lives! We are very grateful for their generosity and look forward to working with them again in the near future! More

Service of corrolla We arrived a little before our scheduled appointment. We were helped immediately by Yolanda Stanley who greeted us with a smile and was very professi We arrived a little before our scheduled appointment. We were helped immediately by Yolanda Stanley who greeted us with a smile and was very professional. We were off to breakfast and Yolanda told me she would call us when the car was ready. Within 45 minutes our service was completed. We went back to see Yolanda who informed us that she ordered the recall part and informed us of additional work needed. She's going to call when the part is in and we will go back to take care of that as well as additional service needed. Thanks to Yolanda and the team who serviced the car for outstanding service. P More

Marlene 2/2016 I Love the dealership and my second Camry and I would like to thank Ruann Williams for always taking care of me and my vehicles - she gives top notch I Love the dealership and my second Camry and I would like to thank Ruann Williams for always taking care of me and my vehicles - she gives top notch service and Jerry's should let her know it! More

Jerry Toyota This is the third time I have work with Khalid at Jerrys Toyota, all three time he has made the experience easy, like car buying should be. He helps This is the third time I have work with Khalid at Jerrys Toyota, all three time he has made the experience easy, like car buying should be. He helps you get the deal your happy with in the end. We will definitely come back for are next truck/car. Thank again Khalid E DeLagarde for your help with getting me my tundra. Tom. More

Lying Scammers. 1. We told them we had to come back tomorrow, but they pushed and lied to us, and seperated me and my wife, taking her into a business office by herse 1. We told them we had to come back tomorrow, but they pushed and lied to us, and seperated me and my wife, taking her into a business office by herself! 2. Told we would like the Scion advertised price listed online, they tried to sell us the car at full price. 3. We were trying to buy two cars, and the second car came at full price at well, like we are stupid to Scion Pure Pricing. They ended up only giving us 500 more, still 500 more than the online price, trying to rob us of a quick 500. 4. They took advantage of me, a student in a bad financial situation, and put me into a lease with a $600 monthly payment. 5. Avoid like the plague. More

Awful Experience...unfortunately I cannot recommend So...to begin, I usually never do an online review but for this awful experience I will make an exception. Here are all of the facts and I hope it wil So...to begin, I usually never do an online review but for this awful experience I will make an exception. Here are all of the facts and I hope it will help someone before they decide to go to this place. I went to this location to purchase a new 2016 prius on January 6th. Everything started fine. I picked two cars online and got a call immediately (at night by the way) from a customer service rep who forwarded my inquiry to a sales rep. Kudos to those that handle the online section. Unfortunately, as I was driving to the dealership another salesman named Huntley, called about my inquiry. My mother had worked with him before so we decided to give him the sale. By the way, I already had a pre-finance offer before arriving at the dealership. Awful experience with Huntley: Huntley took me on a test drive in the prius but never offered to show me the scion even though I asked about this car while I was there (probably because the prius was more money). However, I was basically sold on the prius anyway so I decided not to push the issue. He then proceeded on about some Toyota financing option for students and gave me a bunch of reasons why I should use this plan and not the one I came in with. All of his claims ended up being false (which I did not find out until I got to finance) and he decided to blame his lack of information on someone else that I never even spoke to (I believe he blamed it on Matt). Then, we never even got an actual deal on the car. I still came out owing the full price of the car (not even the online offer), and this man had the nerve to say "you act like I didn't do anything for you." After two hours and nothing to show, I did feel he did absolutely nothing for me. However, the price was still better than another dealer by 5,000 so yet again I did not complain. I then went to the add-ons area (the woman here was so friendly, she is the only salvation for this company). This added more money, but I was fine with this. I then went to finance, who told me that the monthly cost would be 100 dollars more than what Huntley told me. When called into the office, Huntley then tried to lie, but I was sitting right there so he blamed his manager for everything that he said (mind you everything he quoted and sold me with was wrong). For example, he said I only would get free car washes and service if I got the financing plan. This is not true, you get it anytime you get a car from Jerry's with or without the finance option through Toyota. At this point I realized I had wasted 2 hours with Huntley only to be given a bunch of wrong information before I got to the other departments and actually got the real costs. I needed a car so I took the "deal" and walked out of there asap. One week later: I got two calls from Huntley saying that I needed to send in more items for financing A WEEK AFTER I GOT THE CAR. Then, by the time I called back, apparently things were "fixed" but no one bothered to call me to let me know. So I got a bunch of unnecessary papers emailed to them for no reason. No communication skills at all. I spoke to the manager at this time about everything to which he replied "it is good sometimes just to vent, and we were able to do that today." I didn't want to vent, I wanted him to talk to his employees and figure out a better option to communicate with customers. I got nothing. Today: Got a call from Raymond saying I never completed my survey. I called back to let him know I never received an email and I pulled up everything else from Toyota to prove this. He said "don't worry about it, nothing you can do now." I told him I really wanted to leave a survey and he said that I couldn't. I even asked if there was someone I could call and he said no. Never again. More

Toyota Camry An amazing experience buying Toyota Camry from Jerry Toyota, staff amazing and helpful specially Jay and Hamid. Good Job Jerry i will definitely recom An amazing experience buying Toyota Camry from Jerry Toyota, staff amazing and helpful specially Jay and Hamid. Good Job Jerry i will definitely recommend friends to buy new or used cars from Jerry's Toyota. More

Great Service The low tire pressure light was on. Holly greeted me and explained what it meant along with how it would be fixed. She also assured me that there wa The low tire pressure light was on. Holly greeted me and explained what it meant along with how it would be fixed. She also assured me that there was nothing to worry about. It's probably the cold weather and that's what it was. Thank you More