Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
926 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 926 reviews
September 13, 2016
Fast & Friendly I had incredibly friendly service last night at Jerry's Toyota. Tom & Chad made what I had anticipated to be a P-I-T-A meeting, fun, relaxed & enjoyab I had incredibly friendly service last night at Jerry's Toyota. Tom & Chad made what I had anticipated to be a P-I-T-A meeting, fun, relaxed & enjoyable. I initiated contact via email and Tom was not only timely in the initial response but every response going forward. From beginning to end, Tom and Chad were both professional and added humor throughout as well. While I was there I learned my daughter had been injured while at practice & they moved as quick as possible to get out me out of there to tend to her but still ensured all my questions were answered about the vehicle, financing, maintenance, etc. I will definitely recommend Jerry's Toyota and specifically Tom and Chad for anyone looking to purchase a new or used vehicle. More
by mdmestisa
Employees Worked With
Tommy Thomas, Chad Votta
September 08, 2016
My Car's Problem, Jerry's Toyota is the answer. Eversince I choiced Jerry's Toyota as my Car Maintenance years ago, I did not attempt to shop for another Car Service Center. Everytime I go there to Eversince I choiced Jerry's Toyota as my Car Maintenance years ago, I did not attempt to shop for another Car Service Center. Everytime I go there to see Mr. John Good, my car service adviser, I am very confident that my car will be taken cared of. More
by Tony
Employees Worked With
Ortiz, John Good
September 08, 2016
Service was greatly satisfied and my advisor Ms. Yolanda, was very professional and knows her job. The waited time was reasonable and the charge was reasonabl was greatly satisfied and my advisor Ms. Yolanda, was very professional and knows her job. The waited time was reasonable and the charge was reasonable More
by udogod77
September 04, 2016
Prompt service Had a minor problem (check engine light) that was quickly identified and corrected. I was able to get an appointment the day I called, and were done i Had a minor problem (check engine light) that was quickly identified and corrected. I was able to get an appointment the day I called, and were done in less than an hour, including getting some temporary tags renewed. More
by Brad P
Employees Worked With
Hamid Dadpay, John Guerriero, Christa Kurek
September 04, 2016
excellent and outstanding my experience at Toyota was outstanding the people their was extremely excellent and knowledgeable about the automobile they sold me thank you for you my experience at Toyota was outstanding the people their was extremely excellent and knowledgeable about the automobile they sold me thank you for your kindness More
by gregory simmons
Employees Worked With
Antwan Burston, Eric Hammer, Christa Kurek
September 02, 2016
Always excellent The work done on my car is timely, experienced and professional personnel I trust. The service mgr gives me updates on my vehicle and listens while I The work done on my car is timely, experienced and professional personnel I trust. The service mgr gives me updates on my vehicle and listens while I explain what i think is wrong. More
by Mary Young
Employees Worked With
Joe Newell, John Good
September 02, 2016
Quick, convenient and wonderful. Thanks to the efforts of Ms. Priscilla and Mr. Hamid, I got the car I wanted with a manageable monthly payment. Give them both a big raise! Thanks to the efforts of Ms. Priscilla and Mr. Hamid, I got the car I wanted with a manageable monthly payment. Give them both a big raise! More
by Happy Valentine
Employees Worked With
Priscilla Njoku, Hamid Dadpay, Christa Kurek
September 01, 2016
2017 Sienna Lease Gave a 5 star since every step,of the way through the lease and with Toyota was totally top drawer and professional. Everything went very smoothly. Gave a 5 star since every step,of the way through the lease and with Toyota was totally top drawer and professional. Everything went very smoothly. More
by GR
September 01, 2016
Very Pleasant Car-Buying Experience! Buying a car is not my favorite [urchase to contemplate. I must say my recent experience at Jerry's was amazing. Friendly professional people who kn Buying a car is not my favorite [urchase to contemplate. I must say my recent experience at Jerry's was amazing. Friendly professional people who know their product and sold the product and the dealership. Good Job. More
by New Avalon Owner
August 31, 2016
Exccelent service, dedication and costumer care! Great job 150% satisfied! would feinitely go there again. Would purtchase a new car from Jerry's Toyota also a certifed pre-owned one. Rudy Koffler Great job 150% satisfied! would feinitely go there again. Would purtchase a new car from Jerry's Toyota also a certifed pre-owned one. Rudy Koffler 410-336-9892 More
by rudy
Employees Worked With
Ruann Williams, Polly Mason
