Jerry's Toyota

I thought there was no hope. I had filed bankruptcy and my credit score was terrible. I was afraid I was going to be stuck with my current car which I owed double what its worth. I had filed bankruptcy and my credit score was terrible. I was afraid I was going to be stuck with my current car which I owed double what its worth. I received a flyer for Jerrys that let me know they had options for me. Tom was great! I texted back and forth that morning and by the end of the day he got me a great deal on a 2015 Toyota Corolla! He got me a decent rate and more importantly a way to establish my credit history. I absolutely love my car and will be referring them to all my friends. More

First car purchase ever! and I'm HAPPY!!! So this is a review to describe my recent experience at Jerry's Toyota I recently purchased a 2016 Scion FR-S from Jerry's Toyota, and i have to sa So this is a review to describe my recent experience at Jerry's Toyota I recently purchased a 2016 Scion FR-S from Jerry's Toyota, and i have to say that my car purchase experience was very good. Before coming in, i called the dealership to make sure they were open since it was a holiday, and luckily for me they were actually open all day. I also made sure that the vehicle i was interested in was available and they actually did have one in stock. I had talked to John Guerrero (known as John G.) and he scheduled a time for me to come in. I told him what i was interested in and a little bit about my situation (credit history, financial budget, etc) and he told me he would try to work something out for me, so John took down my number and texted me the address and his contact information so that i could just ask for him directly when i get there. Once i got there, i asked for John and once he was done with his other customer, we quickly got things rolling. After 15 mins of filling out the preliminary paper work, that's when the real "work" started. Keep in mind that this was my first time buying a car without my parents as a co-signer, and this was my very first brand NEW car purchase as well. I told John my budget and what i was looking for and that i didn't want to go over a certain price range as well as keeping my monthly car payment low since i was going to finance the car...He went in and spoke to the manager (Matt Bukowski) and they were able to come up with a number for me. At first i was not happy with the numbers they came up, so we discussed my financial situation again and John went back to see what the people in the office could come up with..Then he came back and i was super excited, but again the new numbers were not great. they were better but not quite what i wanted. So we talked again and again and kept going back and forth with Matt who was in contact with the bank etc etc and after about 1.5 h to 2 h of this back and forth scenario, John came back and showed me the final offer and the new magic numbers and those were very good. they had to switch a few things around to make it happen, but in the end they got me what i wanted and being someone who had a low credit score i was more than thrilled!! I got a great APR, and a good deal on the vehicle. However i kept my cool, didn't want to sound too excited :) Everything else from that point on was a breeze, each of the next steps after the Sales were over (Sales -> Service -> Finance) took less than 10 mins. Eric Hammer from Finance is also a great guy, we chat it up while he was processing the financial stuff and everything went smoothly. The lady i talked to from the 'Service' department was also great. She even let me used her phone charger while i was in the office because my phone was on low battery. i really i wish i remembered her name so i could give her a shot out, but if you remember me (the kid who purchased the 2016 scion FR-S) , i just want to let you know you that you were great and super helpful. Thank you!! But i have to end with the man of the hour, John G. John was great, and i'm happy i got to make my purchase with him. John is a very friendly guy, and he will definitely do his best to get things work out for you the the best way possible. John wanted to help me get this car but did not put any pressure on me whatsoever. After i purchased the car, before i left i asked John to take some photos for me standing next to the car on his phone because the camera on my phone wasn't working and he was very nice and took some nice pics for me and sent them right away. I was still at the dealership about 30min after they closed and they did not rush me out or anything, they treated me as if it was still open, and because it was such a busy day, many customers were still in the dealership after closing hours. The one thing i wish was different is that i wanted to meet the manager since he got me this deal but i was told he would come out to meet me but it never happened, i never got to meet him. I also which they had some sort of snacks or drinks available for the customers while we're in there for more than 2h, but the only thing available is a vending machine. But overall it was a very good experience! I would definitely recommend Jerry's Toyota if you are on the market for a car. Thanks, Chris E. More

Good experience Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and ke Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and keeps customers informed. More

Oil change with little wait. Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my v Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my vehicle. Wash my vehicle after the service and explain every thing to me thoroughly. When appointed I am always out within the hour. Start to finish this is the best service department for my needs. More

Third vehicle leased from Jerry no problems This is the 3rd vehicle leased from Jerrys Toyota covering about 6 plus years never had any problem i would recommed friend to deal there This is the 3rd vehicle leased from Jerrys Toyota covering about 6 plus years never had any problem i would recommed friend to deal there More

New Tacoma Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can onl Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can only speak for myself, and MY experience was everything I had hoped for. The salesman was professional and courteous, not pushy. The vehicle I wanted in the color I wanted was available and after a few comparisons of other vehicles I purchased my new Tacoma and cannot say enough good things about it. More

Satisfied Uber driver Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the insp Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the inspection that I need it which was a state inspection I was told I needed a safety inspection More

Second visit I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when c I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when completed I reviewed my checklist and everything was green. That's good but last visit it showed 2 areas in yellow. Makes me wonder if my car got a thorough inspection this time. More

45,000 mi check up. 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service wa 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service was on time - as scheduled. 3. Gracious hospitality. 4. Excellent workmanship. More