Jerry's Toyota
Baltimore, MD
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Satisfying, relaxed, and enjoyable. My salesperson (Khalid) was the best. Helpful in so many ways. I knew he would be great because my son and daughter both bought cars from him , and n My salesperson (Khalid) was the best. Helpful in so many ways. I knew he would be great because my son and daughter both bought cars from him , and now me. When my wife is ready for a new Toyota we will come straight back to Khalid. He is a great person. So nice, friendly, and easy to talk to. More
DON'T TRUST THIS STEALERSHIP; WORST IN THE AREA!!!! My father bought his Camry here brand new and currently has about 90k on his odometer. This dealership can't even do oil changes right they stripped t My father bought his Camry here brand new and currently has about 90k on his odometer. This dealership can't even do oil changes right they stripped the oil pan and now they are trying to charge my father the costs $1000+ dollars. Extremely corrupt business practices; this isn't even the first time they messed the car up; the first time was the transmission when it was still under warranty and I had to go and fight for him to be able to get a loaner because this terrible dealership weren't even going to give him a loaner. Currently filed a BBB report against this stealership and I'm willing to go through litigation against such corrupt practices. My father is 64 years old; a senior citizen that cannot speak english all that well, for people to take advantage of such people.... This is all on their heads; I wish nothing but terrible things to these scam artists. STAY AWAY; this is the worst place I've ever seen. More
Jerry's Toyota Review I have bought 5 cars from Jerry's over the years and I keep coming back because of the quality of their cars, the can do attitude of their sales peopl I have bought 5 cars from Jerry's over the years and I keep coming back because of the quality of their cars, the can do attitude of their sales people and the excellent work from their service department. More
Fantastic Drove by the dealership a few times before we decided that today was the day. Was not hassled, greated and was showed exactly what I wanted test dro Drove by the dealership a few times before we decided that today was the day. Was not hassled, greated and was showed exactly what I wanted test drove my truck loved it worked the deal. Walt was awesome got me the 2.9 finance and payments around what I wanted and would highly recommend jerrys to everyone More
Pleasant people to deal with Chad was great in the financial part. He did so much to make my payments to what I could afford. And Kris was a great manager as well Chad was great in the financial part. He did so much to make my payments to what I could afford. And Kris was a great manager as well More
Very good experience - that's why we're repeat customers We've bought cars previously from Jerry's. Another dealer had the car we were looking for in stock and was very close to where we live so we went in t We've bought cars previously from Jerry's. Another dealer had the car we were looking for in stock and was very close to where we live so we went in to test drive it and get a price. What a mistake. It took forever to get them to give us a price and then it was basically the sticker price. We told them what we were willing to pay and they said no. A couple of days later we went to Jerry's. What a difference. We first saw Kris Ruhling who answered our questions and then had Tim Gruzs work with us. They didn't have the Rav4 Hybrid equipped as we wanted or the color we wanted in stock. Tim check the area inventory and found a vehicle that was acceptable. He said he would work with that dealer to get the vehicle. A couple of days later he called and said the vehicle was on it's way. We went down and saw the Rav4 once they had it and loved it. It was easy working with Tim to finalize the bottom line price. Of course there was some back and forth in getting to the final price but in the end we got a fair price. Working with Tim was a true pleasure. He went out of his way to assist us and get us in the vehicle we wanted. I would definitely recommend Jerry's Toyota and Tim Gruzs. We also had a good experience working with Hamid Dadpay in closing out the final paperwork. He had assisted us with the purchase of our previous vehicle and again helped make the final process smooth. More
great service Car washed as well as changed tire and Bluetooth connect properly to my apple app. Great costumer service as well as team work. Needed to go to the ba Car washed as well as changed tire and Bluetooth connect properly to my apple app. Great costumer service as well as team work. Needed to go to the bank the manager had a shuttle take me. Just a great day and it didn't take long. Had a 1 pm appointment out before 3 excellent job team More
Unforgettable Service My experience at Jerry's Toyota was unforgettable from the very beginning to end. Previously, I had been assisted with buying a Scion IQ by both the g My experience at Jerry's Toyota was unforgettable from the very beginning to end. Previously, I had been assisted with buying a Scion IQ by both the general manager Matt Bukowski and assistant manager Walt in 2014. Both Matt and Walt are incredible, knowledgeable, professional and absolutely inspirational men. From every step of the way they insured that I would have a stressless and unforgettable experience. Two years later I have reconnected with this phenomenal duo with interest in purchasing a Rav4. Initially, I made the mistake of visiting another Toyota dealership only to receive offers that were extremely above market price and no intention to compromise. Recently, visiting Jerry's Toyota I was immediately greeted by a very friendly and helpful older gentleman at the help desk who escorted me over to my assigned sales associate Jason Wood. Jason Wood is the creme de la creme of all sales associates. Jason displayed the knowledge, patience, drive, passion and a timeless personality that insured I would have a great experience. Matt and Walt went beyond the call of duty continuously following up to guarantee the process was moving smoothly. Finally, after allowing me to test drive the vehicle and go over paperwork I knew it was meant to be. My paperwork was processed quickly, accurately and efficiently by excellent gentleman in the finance department. He was very personable and I truly thank him for working with my time constraint. On July 12, 2016 I purchased my Rav4 from the remarkable team at Jerry's Toyota. Matt, Walt, Jason and the entire Toyota team insures that everyone is treated as family and will always receive excellent quality at reasonable cost. The team at Jerry's Toyota exudes what priceless customer service truly represents and I will always be a loyal lifetime member to this home. More
Great experience Great truck they got me the truck I wanted in one day very prompt. Very satisfied all the way around. Would recommend to anyone interested in a Toyota Great truck they got me the truck I wanted in one day very prompt. Very satisfied all the way around. Would recommend to anyone interested in a Toyota. THANKS More
Airbag Recall No Problem Big thanks to #SheenaColbert and her team at #JerrysToyota. I had the standard airbag recall, made an appointment, dropped off my truck Early Bird an Big thanks to #SheenaColbert and her team at #JerrysToyota. I had the standard airbag recall, made an appointment, dropped off my truck Early Bird and picked it up when I was notified. It couldn't have been any simpler. My advice to you is to drop it off Early Bird or Late Night and go about your business. I hate waiting in line so I'm proactive when it comes to service. I also try to remember that I'm not the only one in line. Sheena was extremely courteous and straightforward. Thanks Sheena and # JerrysItsAboutYou! #ronmadmax More