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Jerry's Toyota
Baltimore, MD
903 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 903 reviews
September 19, 2016
New Tacoma Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can onl Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can only speak for myself, and MY experience was everything I had hoped for. The salesman was professional and courteous, not pushy. The vehicle I wanted in the color I wanted was available and after a few comparisons of other vehicles I purchased my new Tacoma and cannot say enough good things about it. More
by Robert Heede
Employees Worked With
Hamid Dadpay, John Guerriero, Polly Mason
September 16, 2016
Satisfied Uber driver Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the insp Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the inspection that I need it which was a state inspection I was told I needed a safety inspection More
by sugarloaf 66
Employees Worked With
Eric Hammer
September 15, 2016
Excellent customer service Eric was extremely professional, he sat me down spoke to me in detail and even gave me some pointers regarding uber and exchange leasing. I'm very sat Eric was extremely professional, he sat me down spoke to me in detail and even gave me some pointers regarding uber and exchange leasing. I'm very satisfied with how he dealt me. More
by Andrew Crocker
Employees Worked With
Uber Dana, Erick Moskos
September 15, 2016
Second visit I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when c I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when completed I reviewed my checklist and everything was green. That's good but last visit it showed 2 areas in yellow. Makes me wonder if my car got a thorough inspection this time. More
by yofeeel
Employees Worked With
Not sure
September 15, 2016
45,000 mi check up. 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service wa 1. Service Center was available in the evening which made it possible with my difficult work schedule to take my car for service. 2. Their service was on time - as scheduled. 3. Gracious hospitality. 4. Excellent workmanship. More
by Froggy
Employees Worked With
do not remember names
September 14, 2016
Awesome Great service great people i would recommend this dealership to anyone looking for no hassle friendly reliable service. It was a breeze very accommoda Great service great people i would recommend this dealership to anyone looking for no hassle friendly reliable service. It was a breeze very accommodating provided refreshments and clarity above all that comes with buying a new car. More
by sal khdeir
Employees Worked With
Erick Moskos, Skyler D.
September 14, 2016
Superb service from start to finish!!! A++++ Eric Moskos, was phenomenal!!! Eric was very friendly, funny and made my experience, (first time I have to say at a dealership a welcome and pleasant Eric Moskos, was phenomenal!!! Eric was very friendly, funny and made my experience, (first time I have to say at a dealership a welcome and pleasant experience). Mr Moskos was very thorough and informative, taking his time to walk me through the entire process going above and beyond the norm of customer service. Thank you Eric!!!! More
by Matt_GEO
Employees Worked With
Dana, Erick Moskos
September 13, 2016
Fast & Friendly I had incredibly friendly service last night at Jerry's Toyota. Tom & Chad made what I had anticipated to be a P-I-T-A meeting, fun, relaxed & enjoyab I had incredibly friendly service last night at Jerry's Toyota. Tom & Chad made what I had anticipated to be a P-I-T-A meeting, fun, relaxed & enjoyable. I initiated contact via email and Tom was not only timely in the initial response but every response going forward. From beginning to end, Tom and Chad were both professional and added humor throughout as well. While I was there I learned my daughter had been injured while at practice & they moved as quick as possible to get out me out of there to tend to her but still ensured all my questions were answered about the vehicle, financing, maintenance, etc. I will definitely recommend Jerry's Toyota and specifically Tom and Chad for anyone looking to purchase a new or used vehicle. More
by mdmestisa
Employees Worked With
Tommy Thomas, Chad Votta
September 08, 2016
My Car's Problem, Jerry's Toyota is the answer. Eversince I choiced Jerry's Toyota as my Car Maintenance years ago, I did not attempt to shop for another Car Service Center. Everytime I go there to Eversince I choiced Jerry's Toyota as my Car Maintenance years ago, I did not attempt to shop for another Car Service Center. Everytime I go there to see Mr. John Good, my car service adviser, I am very confident that my car will be taken cared of. More
by Tony
Employees Worked With
Ortiz, John Good
September 08, 2016
Service was greatly satisfied and my advisor Ms. Yolanda, was very professional and knows her job. The waited time was reasonable and the charge was reasonabl was greatly satisfied and my advisor Ms. Yolanda, was very professional and knows her job. The waited time was reasonable and the charge was reasonable More
by udogod77
