Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
929 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 929 reviews
July 25, 2024
They took there sweet xxx time to complete the work that had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer again for any thing outside of warranty!!!!! More
by Bmoresportsfan60
Employees Worked With
Other Employees :
The entire service department , Ellen Boyd, Tammy Farley, Mary Lee
July 25, 2024
Amanda is knowledgeable and takes time in explaining to the customer what is going on with their car. She is very pleasant, patient and understanding with a smile. the customer what is going on with their car. She is very pleasant, patient and understanding with a smile. More
by Maima
June 08, 2024
Experience and knowledge inform me what was going on and time frame for completion of service rendered time frame for completion of service rendered More
by Eversleyclarice
Employees Worked With
June 08, 2024
Was ok but did not feel like Jerry's wanted my business. Sales person was nice. Sales person was nice. More
by edwa
Employees Worked With
May 31, 2024
May 26, 2024
We had the pleasure of working with Fergus Laughland while looking for a car and were impressed with his support. He asked well thought out questions, listened to our responses and helped us make our de while looking for a car and were impressed with his support. He asked well thought out questions, listened to our responses and helped us make our decision. I would strongly recommend Fergus and the folks at Jerry's if you are looking for a used Toyota! More
by bill.carter1
Employees Worked With
Fergus Laughland
May 25, 2024
They do a wonderful job. The advisor Jeffrey L was great. I like it that it does not take a long time to check in. The advisor Jeffrey L was great. I like it that it does not take a long time to check in. More
by pat112000
Employees Worked With
May 16, 2024
They used to be much better before now not that great they even don’t give me my free car wash after the service and I did bought the car from this dealer and I should get free car wash with each service they even don’t give me my free car wash after the service and I did bought the car from this dealer and I should get free car wash with each service . More
by safi95
