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Jerry's Toyota

Baltimore, MD

4.1
890 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 890 reviews

September 27, 2016

Love Toyotas I wanted to upgrade from my trustworthy little 2007 Corolla. With wonderful assistance from Fletcher, I drove out of Jerrys the same day with a 2017 More

by Kathy12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ruhling
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for the 5-star rating. Congratulations on your new Camry. Sincerely, Matt Bukowski General Manager

September 26, 2016

I thought there was no hope. I had filed bankruptcy and my credit score was terrible. I was afraid I was going to be stuck with my current car which I owed double what its worth. More

by aanna937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas, Chad Votta
Oct 07, 2016 -

Jerry's Toyota responded

Congratulations on your new vehicle! We appreciate your business. Sincerely, Matt Bukowski General Manager

September 26, 2016

First car purchase ever! and I'm HAPPY!!! So this is a review to describe my recent experience at Jerry's Toyota I recently purchased a 2016 Scion FR-S from Jerry's Toyota, and i have to sa More

by chrisbliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Guerriero, Eric Hammer
Oct 07, 2016 -

Jerry's Toyota responded

Thank you for sharing your experience at our dealership. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 24, 2016

Horrific This has been the most horrific experience I have ever been through. Chad and Tom seemed like great people. Then, in order to make a sale they forged More

by tnt2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy Thomas, Chad Votta
September 22, 2016

Good experience Preferred service writer john good listens to customer needs. He is consistent and timely in his estimates and delivery. He communicates well and ke More

by Jfm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Good
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service experience with John Good and Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 22, 2016

Oil change with little wait. Nothing ruins your day like a long wait at the dealership. Jerrys Toyota serves you as soon as you enter the garage area. They take great care of my v More

by Bluebell Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheena Colbert
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your service review, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 22, 2016

Third vehicle leased from Jerry no problems This is the 3rd vehicle leased from Jerrys Toyota covering about 6 plus years never had any problem i would recommed friend to deal there More

by pudge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
no, Antwan Burston
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for the recommendation, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 19, 2016

New Tacoma Having read several reviews that were not too flattering, I was skeptical about this dealership, but due to its proximity I gave them a try. I can onl More

by Robert Heede
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, John Guerriero, Polly Mason
Sep 23, 2016 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business! Sincerely, Matt Bukowski General Manager

September 16, 2016

Satisfied Uber driver Dawn and Eric explain everything, so I was comfortable enough to get things done to drive with Uber. Had one problem I misunderstanding about the insp More

by sugarloaf 66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hammer
Sep 19, 2016 -

Jerry's Toyota responded

Thank you for sharing your Uber experience at Jerrys. We appreciate your business. Sincerely, Matt Bukowski General Manager

September 15, 2016

Second visit I had my 24000 mile service done. I had my 20000 service done here as well. Both were done quickly and everyone was courteous. Only issue is when c More

by yofeeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2016 -

Jerry's Toyota responded

I would love to clear up any confusion with your inspection, please call me at 4106615700 ext 2224. Sincerely, George Castaneda Service Manager

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