Jerry's Toyota
Baltimore, MD
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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They treated us like family. They were very courteous, patient, and went beyond duty to help to get us the new car. They even acted as an advocate with the bank after I purchased They were very courteous, patient, and went beyond duty to help to get us the new car. They even acted as an advocate with the bank after I purchased the car. He called 2 days after I had the car and he was able to get the bank to drop the interest by 5%. More
Amazing Service I enjoyed working with Eric Moskos at Jerry's. He has a wonderful personality and he was very helpful in making sure that I got the vehicle that I lov I enjoyed working with Eric Moskos at Jerry's. He has a wonderful personality and he was very helpful in making sure that I got the vehicle that I loved so that I could get on the road. I would definitely recommend others to shop with him. More
Nice service I brought my new car from the dealership with good deal and service. Even though the process took longer than I expected, Antwan and Ray are very pati I brought my new car from the dealership with good deal and service. Even though the process took longer than I expected, Antwan and Ray are very patient and helpful in getting the deal done. One thing I have problem with is the auto warranty program, I was given options to purchase different level of protections and was told I can drop the option anytime without knowing the implication. The next day, I came back to drop one of the warranty option and was surprised to know my monthly premium still be same. The difference will be applied to the overall charge. In my opinion, the warranty/finance program is not very flexible enough to meet customer's need. More
Great service department! Employee was pleasant to deal with and helpful in getting the service needed. I came back for services that were recommended from my previous visit. Employee was pleasant to deal with and helpful in getting the service needed. I came back for services that were recommended from my previous visit. I did not have to wait too long to get the work done. More
Awesome service I am a new driver for the Uber program and got a new car with them. The Salesman was helpful and really made the process of getting the car a breeze. I am a new driver for the Uber program and got a new car with them. The Salesman was helpful and really made the process of getting the car a breeze. I love not only the service I got but the car is amazing. Thanks Erick Moskos. More
I was taken care of in good faith. My salesman eric was always up front with me, on what vehicle I can get. Very professional, he let me in 6 months come back get what u want. My salesman eric was always up front with me, on what vehicle I can get. Very professional, he let me in 6 months come back get what u want. More
Great customer service at the dealership. Loved it. Got into the dealership not hoping to get any deal done due to my in ability to get a loan. However Barnes helped me through successfully to get a gre Got into the dealership not hoping to get any deal done due to my in ability to get a loan. However Barnes helped me through successfully to get a great loan at a great interest rate. More
no problems in and out no problems. I usually have to wait a little longer than I would like but this time it was in and out. in and out no problems. I usually have to wait a little longer than I would like but this time it was in and out. More
Just a scamartist Came to buy a car for the first time. Negotiated to a reasonable price. Headed over to yhe finance department to sign all the paper work. Ray told us, Came to buy a car for the first time. Negotiated to a reasonable price. Headed over to yhe finance department to sign all the paper work. Ray told us, that our customer copies will have to be reviewed by the bank and that we will receive it in the mail. We learned our lesson. Never got it in the mail. We came back to get a reprint to find out that, car insurance was add on. There was nothing we could do at that point. Way to take advantage of us. Never again. More
Excellent service second time around!! This is my second car purchase from Jerry's I came back because of the excellent service I received my first time. I was not disappointed this time This is my second car purchase from Jerry's I came back because of the excellent service I received my first time. I was not disappointed this time around either. Thanks Jerry Toyota and thanks to Antawn who was my sales professional. More