Jerry's Toyota

No pressure easy buying experience I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was ext I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was extremely knowledgeable with all of the features of the Rav 4 and answered my questions with relative ease. He even stood outside in the pouring rain as he explained everything to me. I didn't feel any pressure with Fletcher and he genuinely wanted me to be happy with my purchase. Even though it was a very busy sales day, Matt the general manager took the time to talk with me during the entire process and provided clarification for my questions. He also stopped by the finance office to ensure all was proceeding as it should. The next day I had to drop off a paper to Jerry's and Matt made a point to come over and ask me how the car was and if I had any other questions. I will use Jerry's Toyota for all of my car purchases and maintenance needs because of this quality service. More

Customer Service at it's Best From the minute my wife And I got there we had excellent service hat's off to Tim Gruzs our salesman of the year. Frank Pappas From the minute my wife And I got there we had excellent service hat's off to Tim Gruzs our salesman of the year. Frank Pappas More

Best Customer Service! I fell in love with the new 4Runner as soon as I saw it and then even more when I drove it. Making such a large purchase and having a car payment is I fell in love with the new 4Runner as soon as I saw it and then even more when I drove it. Making such a large purchase and having a car payment is always stressful but it was Mr. V's amazing customer service that sealed the deal for me. I never felt like he was pushing me or playing the "salesman game" just to sell a vehicle. He made me feel like he had my best interest in mind and was willing to help and work with me any way he could. I could not have asked for a better experience. As a new customer to the Toyota brand, I am very impressed with the service and experience I received. Even the finance representative, Hamid Dadpay was amazing! Great job Jerry's! I'd recommend anyone to go see Mr. V! More

Great Customer Service from the time you walk through the door! UBER Eric and his assistant UBER Dana are a great team! Exceptional teamwork and customer service! I hig from the time you walk through the door! UBER Eric and his assistant UBER Dana are a great team! Exceptional teamwork and customer service! I highly recommend this dealership for your UBER experience. Kia H. More

Great Salesman Jason did a great job at getting me in the car I wanted for the right price! He was very knowledgeable and helpful throughout the entire process. The Jason did a great job at getting me in the car I wanted for the right price! He was very knowledgeable and helpful throughout the entire process. The service department however needs work especially on accurately informing customers of what is included with the vehicle. They should not inform customers that car wash service is included because the service that they provide is not considered a car wash. More

Leased new Highlander I told my salesman and the sales manager that I would prefer not to share my experience but apparently they cannot override this survey program to sto I told my salesman and the sales manager that I would prefer not to share my experience but apparently they cannot override this survey program to stop asking me to rate them. So here goes. I went to Toyota not sure if I would lease or buy a new Highlander. I was asked my maximum monthly payment which I vowed I would not give to the salesman but I did anyway. However, this was the max I wanted to pay to purchase a new car, not lease. I could have leased a car for well under my budget and paid over 36 months about 1/3 of the sticker price but it didn't have the bells and whistles that I wanted/needed. So, I went up to the next level. I wound up paying for 100% of the added options! I asked the salesman why the lease price was so high in comparison to the lease price on the Internet and he never did answer me. And, he played the game of disappearing and coming back telling me that this was the very best he could do (several times). Well, I know I should have walked out at that point but when I want something I want it. I love my Highlander but I do not believe that this dealership is very reputable. And now, before my review is posted the dealer responds that he aims to please but it's up to me to call him? More

Great Customer Service Everyone was great at the dealership, love my new RAV4. Jason was juggling delivering two cars at once and did a great job of it. Everyone was great at the dealership, love my new RAV4. Jason was juggling delivering two cars at once and did a great job of it. More

AWESOME! This was the best car buying experience in my life!!! I have told friends and family about how pleased I am with my new car and with great treatment This was the best car buying experience in my life!!! I have told friends and family about how pleased I am with my new car and with great treatment I received at Jerry's. More

40,000 mile service had my 40,000 mile service, new tire and ready for winter, my service advisor was awesome thank you jennifer standish. see you again. really nice dea had my 40,000 mile service, new tire and ready for winter, my service advisor was awesome thank you jennifer standish. see you again. really nice dealership More

very easy experience From the moment I walked up I felt welcomed. everything was handled very easily and fairly quickly. I look forward to working with this dealership t From the moment I walked up I felt welcomed. everything was handled very easily and fairly quickly. I look forward to working with this dealership to maintain the car and keep it in the best shape I can. More