Jerry's Toyota

Nice Folk to do business with Jerry's Toyota crew worked hard to provide all the info and test driving I needed to compare the differences between various models of 2016 and 2017's Jerry's Toyota crew worked hard to provide all the info and test driving I needed to compare the differences between various models of 2016 and 2017's I was considering. More

Overall a very positive experience. A little more back and forth with pricing than we were hoping for, but ultimately we were able to agree on a price. The dealership was very busy, but A little more back and forth with pricing than we were hoping for, but ultimately we were able to agree on a price. The dealership was very busy, but everyone tried to make us comfortable and to make the wait as short as possible. More

Awesome dealership in Baltimore Process was smooth, I was not at the dealership all day. That was great allowed me to do other things. Like show off my new car around the city. Sale Process was smooth, I was not at the dealership all day. That was great allowed me to do other things. Like show off my new car around the city. Salesmen was great at his job and always kept in the loop during every step of the car buying process. More

Second vehicle They worked to ensure my complete satisfaction when I traded in my 2015 Tacoma for a new 2017 Tacoma. I passed another dealer to go to Jerry's. They worked to ensure my complete satisfaction when I traded in my 2015 Tacoma for a new 2017 Tacoma. I passed another dealer to go to Jerry's. More

The Landcruiser experience This is not the first vehicle I or my family have purchased from Jerry's Toyota and it won't be the last. From the sales person Erik Moskos, the GM Ma This is not the first vehicle I or my family have purchased from Jerry's Toyota and it won't be the last. From the sales person Erik Moskos, the GM Matt, and GSM Walt, great bunch of individuals to work with. Let's not forget the service, John Good, which is another reason we purchase and service our vehicles at Jerrys. I have to say, the finance person Ray, was just as friendly and helpful. Wish I could buy a car every month, great deal, great people, great customer service. Mike Bouloubassis More

Easy! Easy! Very warm and welcoming staff with NO pressure....I had a friend, (sales person Fletcher), as helpfull as could be answering any question, dumb or not Very warm and welcoming staff with NO pressure....I had a friend, (sales person Fletcher), as helpfull as could be answering any question, dumb or not, to make the experience to be the way a dealer should be....My thanks to the whole staff Jackie, Charles, and Fletcher, and many others to make it worth while to drive 350 miles to get the best price possible for my new toyota..... More

top notch Well run dealership. Paper work is done quickly and efficiently. Very accommodating to my needs and concerns. Good follow up -often by personal phone Well run dealership. Paper work is done quickly and efficiently. Very accommodating to my needs and concerns. Good follow up -often by personal phone call . Shows thatJerry's DOES care about keeping their customers happy. More

No pressure easy buying experience I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was ext I decided to come back to Jerry's Toyota for another Rav 4 because of the good quality service I received 4 years ago. My salesman, Fletcher, was extremely knowledgeable with all of the features of the Rav 4 and answered my questions with relative ease. He even stood outside in the pouring rain as he explained everything to me. I didn't feel any pressure with Fletcher and he genuinely wanted me to be happy with my purchase. Even though it was a very busy sales day, Matt the general manager took the time to talk with me during the entire process and provided clarification for my questions. He also stopped by the finance office to ensure all was proceeding as it should. The next day I had to drop off a paper to Jerry's and Matt made a point to come over and ask me how the car was and if I had any other questions. I will use Jerry's Toyota for all of my car purchases and maintenance needs because of this quality service. More

Customer Service at it's Best From the minute my wife And I got there we had excellent service hat's off to Tim Gruzs our salesman of the year. Frank Pappas From the minute my wife And I got there we had excellent service hat's off to Tim Gruzs our salesman of the year. Frank Pappas More

Best Customer Service! I fell in love with the new 4Runner as soon as I saw it and then even more when I drove it. Making such a large purchase and having a car payment is I fell in love with the new 4Runner as soon as I saw it and then even more when I drove it. Making such a large purchase and having a car payment is always stressful but it was Mr. V's amazing customer service that sealed the deal for me. I never felt like he was pushing me or playing the "salesman game" just to sell a vehicle. He made me feel like he had my best interest in mind and was willing to help and work with me any way he could. I could not have asked for a better experience. As a new customer to the Toyota brand, I am very impressed with the service and experience I received. Even the finance representative, Hamid Dadpay was amazing! Great job Jerry's! I'd recommend anyone to go see Mr. V! More