Jerry's Toyota

Beyond helpful! <3 I was referred to Jerry’s by a friend who had previously dealt with Kris Rhuling. I called him and even though he had no idea who I was, he treated m I was referred to Jerry’s by a friend who had previously dealt with Kris Rhuling. I called him and even though he had no idea who I was, he treated me like family. My salesmen, Jonathan Sanders, was very detailed about my choices and options and was overly patient with my many questions and concerns. Eric in the finance department was straightforward, honest and very knowledgeable . I was in and out of the dealership with my new car in less than 3 hours (pretty quick for a start to finish search and purchase). I cannot be happier with my final choice. I feel as if I found the perfect car for me for the right price. I know that the team at Jerry’s helped guide me in the right direction with nothing but benevolence. More

Very good service in a timely manner. Close, convenient, and good service. Ruann Williams always keep me informed of what is needed to be done to my vehicle to make sure it is very good ru Close, convenient, and good service. Ruann Williams always keep me informed of what is needed to be done to my vehicle to make sure it is very good running order. More

Professional Very professional and courteous. Very clean and customer friendly facility. Toyota seems to have an excellent training program. Keep up the good work Very professional and courteous. Very clean and customer friendly facility. Toyota seems to have an excellent training program. Keep up the good work. Will definitely suggest this dealership to friends. More

Great Service !! Yolanda is a top notch professional, caring and exceptional service advisor! when I come in to meet with her, I know I'm in good hands. Not only does Yolanda is a top notch professional, caring and exceptional service advisor! when I come in to meet with her, I know I'm in good hands. Not only does Yolanda take the time to make my visit hassle free, she also ALWAYS make me feel as if I'm the only customer she will be seeing that day. No one looks foreward to a car repair or service expense but after meeting with Yolanda at Jerry's Toyota on Belair Road service department, I feel I've been well advised and properly taken care of. She does her job with sincerity and has always had an answer for any question I have. In addition to her professionalism, Yolanda assures me that whatever has to be done will be done right and I've grown to trust and feel very comfortable with her being the overseer of my car service. I remember sharing during my first meeting with her, how I dread going to service shops. It's still not my favorite place to visit but Yolanda's personal touch, along with her knowledge and professionalism has made it so much easier. Thank you Yolanda for making my visits much more tolerable. Keep up the exceptional work! C. Goldring More

Good Experience Helpful, knowledgeable and personable salesperson-Good attention and customer service. Eager to help. Quality maintenance package. Quite satisfied wi Helpful, knowledgeable and personable salesperson-Good attention and customer service. Eager to help. Quality maintenance package. Quite satisfied with experience and have shared such with friends. More

Smooth easy transaction Tim my salesman was very thorough and worked with me on getting the right vehicle. Made the transaction very smooth. A nice experience. The Rav 4 is Tim my salesman was very thorough and worked with me on getting the right vehicle. Made the transaction very smooth. A nice experience. The Rav 4 is an excellent vehicle. I had options put on the vehicle and everything was ready in only 3 days. I am very happy with my new 2017 rav 4. More

Normal maintenance. The people I first see are the people who put stickers on the mirror and place paper covers on the car seat. They are pleasant and take you to the off The people I first see are the people who put stickers on the mirror and place paper covers on the car seat. They are pleasant and take you to the office for the service tech who writes up what you want done. They know their jobs very well and guide me to what should be done to my car. I don't see my car until it has been correctly taken car of with the repairs needed. Every one whom I see are extremely polite and know their job as well as the person who takes care of the coffee station. More

So far so good...Christina Hahner was great! Went very smoothly...always good when Toyota keeps their word when it comes to tire wear! Christina Hanner was polite, respectful, helpful and well-in Went very smoothly...always good when Toyota keeps their word when it comes to tire wear! Christina Hanner was polite, respectful, helpful and well-informed.Thanks... More

Love my Car The staff from this location are knowledgeable and friendly, and were able to accommodate me. The sales rep Tim Gruzs was amazing, and I love the car The staff from this location are knowledgeable and friendly, and were able to accommodate me. The sales rep Tim Gruzs was amazing, and I love the car that I got. More

Customer Service My Husband & I likes the customer service from this location. Employees are helpful, friendly & take their time to meet your needs. We are highly sati My Husband & I likes the customer service from this location. Employees are helpful, friendly & take their time to meet your needs. We are highly satisfied by far. Thank you. More