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Jerry's Toyota
Baltimore, MD
903 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 903 reviews
February 18, 2017
Great I set up an appointment with Khalid and Kris, and it turned out to be an excellent thing. I am going to go for all the technology and comfort that th I set up an appointment with Khalid and Kris, and it turned out to be an excellent thing. I am going to go for all the technology and comfort that the Toyota Camry has within my budget I told Khalid. So I found a car white, leather, dual zone climate for the front seats and all you could ask for a car. My purchasing experience was great, and I left my car overnight for the aftermarkets to be applied. Undercoating, paint, fabric protection along with mudflaps. If you are in the market for a Toyota, I would recommend this dealer highly. More
by Bill's2017
February 17, 2017
Jerry's Toyota My family has purchased all of their cars from Jerry's Toyota. I bought my Corolla from Jerry's in 2005. My wife bought her Corolla from Jerry's in 20 My family has purchased all of their cars from Jerry's Toyota. I bought my Corolla from Jerry's in 2005. My wife bought her Corolla from Jerry's in 2009. My son bought his Prius from Jerry's in 2016. My wife and I had 2 previous Corollas that we had bought from Jerry's Toyota. We always get our vehicles serviced at Jerry's Toyota. I wouldn't think of trying to work on my car by myself. I am satisfied with Jerry's service department. I expect to continue going to Jerry's in the future. Mike Emig, Baltimore More
by mike789
Employees Worked With
Shahram Javan
February 16, 2017
length of service time 4 1/2 hours is too long for an appt. change for 4 new tires and 3 month check up. Too long to sit at dealership. 4 1/2 hours is too long for an appt. change for 4 new tires and 3 month check up. Too long to sit at dealership. More
by cafrolyn manning
Employees Worked With
do not know names
February 16, 2017
Not purrrfect, but who is? No pressure, introduction and free to answer questions when you are ready. Also free to engage your choice of salespeople. I would recommend the sales No pressure, introduction and free to answer questions when you are ready. Also free to engage your choice of salespeople. I would recommend the salesperson who left such an excellent impression in his sales technique. I was so relaxed and felt I could ask anything. Verlyn Barnes was very attentive and informative. If he did not have an answer he was not afraid to tell you he was going to get the correct answer for you. My family and I were very impressed by this man. More
by Toyota#4
Employees Worked With
February 15, 2017
Highlander service John Good is excellent in keeping me informed on what work is needed ,why it is needed and when we can expect th he car to be ready for pickup. John Good is excellent in keeping me informed on what work is needed ,why it is needed and when we can expect th he car to be ready for pickup. More
by Herd
Employees Worked With
John Good
February 15, 2017
My experience with Jerry's Toyota has been very good This is my third purchase with them and my experience has been a very good experience, my salesman Johnathan sander and financial guy Eric hammer wo This is my third purchase with them and my experience has been a very good experience, my salesman Johnathan sander and financial guy Eric hammer work with me in getting the best options that they could have given me , I would recommend anyone , my friends, family to do business with Jerry's Toyota dealer , I promise they will be fear , and find the best option for you, everyone is very knowledgeable and easy to work with, but ask for my guys , Johnathan sander and Eric hammer . More
by Calec42
February 14, 2017
DONE WITH JERRYS I bought my tundra in 2009 love the truck, will never go back to Jerry's. They have been servicing my truck sense I bought it. Twice in the past I c I bought my tundra in 2009 love the truck, will never go back to Jerry's. They have been servicing my truck sense I bought it. Twice in the past I caught them trying to screw me on unnecessary repairs. Once I was told I needed a new seat cover that cost over $700, I took it home and fixed it my self for $0. Some clips needed to be reattached and screws were missing. Then I was told I needed brake pads and rotors, they said the rotors were worn/rusted beyond repair. Again I took it home, and after bending a breaker bar and twisting a 4 way lug wrench trying to remove the lug nuts I ended up using a 3/4 inch impact that struggled to remove them because there "technician's severely over torqued them. The pads did need replaced but they lied about the rotors, the only rust on them was where every other rotor in the world is rusted, were the pads don't touch. And the latest incident cost me $221, again there "technician" over tightened the drain plug on the oil pan and stripped it. Their reasoning was because the truck had over 100 thousand miles on it (BS). The bill started at $805, I ended up paying $221 for their screw up. As I said, I love the truck but it will never pass through their doors again. More
by woolybooger
Employees Worked With
February 11, 2017
Return for same issue Mary was a great. She was very helpful during my unexpected service visit. I would love to have Mary as my service advisor every visit !!! Thank yo Mary was a great. She was very helpful during my unexpected service visit. I would love to have Mary as my service advisor every visit !!! Thank you for your help and understanding, Mary !!! More
by gwensitar
Employees Worked With
Mary
February 09, 2017
I thought everything went very well Pleasant nice and clean service was good Price was good representative was courteous kind I like the way they met you at the door with a smile they Pleasant nice and clean service was good Price was good representative was courteous kind I like the way they met you at the door with a smile they explained everything in detail the building was very clean the condiments we're great and the bathrooms were nice and clean More
by Special K
Employees Worked With
Christa Kurek
February 07, 2017
Great experience! This was by far the best car buying experience that I have had. Khalid was very knowledgable and helpful throughout the whole process. I would recom This was by far the best car buying experience that I have had. Khalid was very knowledgable and helpful throughout the whole process. I would recommend him to anyone looking for a new vehicle. Eric in the finance department was very helpful and easy to work with. More
by happyon4wheels
