Jerry's Toyota

Great Place to purchase my new Rav 4 from. Everyone I dealt with was very friendly and help in my purchase. Dealership was very well organized and clean. Everything was explained to me with gre Everyone I dealt with was very friendly and help in my purchase. Dealership was very well organized and clean. Everything was explained to me with great detail. More

Used Car Lemon I purchased a Used Corolla on 8/12 when i test drove the car i stated i felt the car pulsating that i felt it was a rotor issue instead of it being a I purchased a Used Corolla on 8/12 when i test drove the car i stated i felt the car pulsating that i felt it was a rotor issue instead of it being addressed right then and there (since i live almost 2 hours away) I was told to bring the car back if it persist. I took it to a dealership closer to where i live the day after purchase and was told the front rotors were totally warped and need replacement. Two days later I heard the car making a "whining sound" with acceleration took it to a local transmission shop was told transmission is done. I called Jerry's the service manager Michael, was very nice and told me i could NOT drive it to baltimore for service as it is not safe to take it to a local Toyota dealership for inspection and they would contact Jerrys to work out payment. Toyota (turnersville) called me back and said yes infact the transmission is bad and will cost about 4,000.00 to replace. Still waiting to hear back from Jerry's, was told by the GM i may need to pay to have my car towed to them to have them replace the transmission... I have to pay I have only had the car 5 days.... Thats it. Are they going to pay to have it towed back to me??? My service and sales was pathetic i will never go back to this dealership. I would say you are going to use this dealership buy brand new not used. I was told Michael the Service Manager could possibly work out an agreement with Turnersville toyota to have them do they work and Jerry's would pay- Hopefully that is the way things will turn out. I am very disappointed.... I will conduct business with Conicelli or Turnersville going forward. More

Worst dealer ever By far one of the worst experience till date. These guys mailed us a deal on a 2017 Corolla.We rang them up in order to verify the deal... turned out By far one of the worst experience till date. These guys mailed us a deal on a 2017 Corolla.We rang them up in order to verify the deal... turned out to be legit. We drove down 30 miles after a very long day at work only to find out that they messed up. It was a huge mistake from their side. We showed them the mail which they had sent us but of no use. They wasted at least 2 hours trying to pitch their new deal. The manager had an attitude problem.Not only was he absolutely unapologetic but he defended his employee stating the deal was miscommunicated . He outright told us to take his current deal( which was worse from what the other dealers were offering us )or leave. I would not advise this dealer to any of my friends or relatives firstly because they lure you down with fake deals secondly because they have an attitude problem and treat you badly and thirdly because they waste your time and test your patience. An utterly humiliating experience to say the least. More

Best Dealership Experience I just filed bankruptcy but was in need of a new reliable car as I also just had a baby. I worked with Tom and he was great. The approval process was I just filed bankruptcy but was in need of a new reliable car as I also just had a baby. I worked with Tom and he was great. The approval process was quick and I was treated with respect. There were plenty of cars for me to choose from and I wasn't pressured to buy any particular car. More

Toyota-CHR Walking into Jerrys you dont feel pressured when your still in your thought process. Our experience was super long but if thats the only negative thin Walking into Jerrys you dont feel pressured when your still in your thought process. Our experience was super long but if thats the only negative thing then this place is in good shape. Verlyn (our sales guy) was absolutely friendly. He was very respectful and made the brand new car buying process easy. All the staff were great as well. Very pleased. More

New Brakes rotors and oil change. Made the appointment a week in advance she took care of getting high quality parts and having them at the shop when I arrived. Car was done in less th Made the appointment a week in advance she took care of getting high quality parts and having them at the shop when I arrived. Car was done in less then 2 hours and 3000 miles later still extremely pleased. More

Amazing Experience, Great Deal. I had a FANTASTIC experience at Jerry's Toyota. Khalid got me an amazing deal on a brand new RAV4 and I couldn't be any happier! It is a pleasure to c I had a FANTASTIC experience at Jerry's Toyota. Khalid got me an amazing deal on a brand new RAV4 and I couldn't be any happier! It is a pleasure to commute to work now. THANK YOU JERRY'S. Your entire team was friendly and attentive when I was there and I got to meet a handful of dogs during my trip :) More

Awesome Experience!! Buying a car can be rough, but the team at Jerry's made it great!! Thanks to Nima, Eric and Christa!! Free carwashes... I'll be back!!! Buying a car can be rough, but the team at Jerry's made it great!! Thanks to Nima, Eric and Christa!! Free carwashes... I'll be back!!! More

Great Experience! I felt like I was in & out. Tommy was so accommodating & gave me options, even with a pretty bad credit score. I drove off in 2hrs. in a reliable vehi I felt like I was in & out. Tommy was so accommodating & gave me options, even with a pretty bad credit score. I drove off in 2hrs. in a reliable vehicle, with a bumper to bumper warrenty, and free car washes!!! 5 stars More

Easy to work with, great service perks! Nima & sales leadership kept the negotiations as efficient as possible. Everyone was so kind to our kids that we had to have in tow that day. We are s Nima & sales leadership kept the negotiations as efficient as possible. Everyone was so kind to our kids that we had to have in tow that day. We are so excited about the deal we got and looking forward to the years of great service we'll get at Jerry's since they double Toyota's already awesome two years of maintenance! Yeah, four years total and the people are great! More