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Jerry's Toyota

Baltimore, MD

4.1
890 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 890 reviews

July 03, 2017

Best Dealership Experience I just filed bankruptcy but was in need of a new reliable car as I also just had a baby. I worked with Tom and he was great. The approval process was More

by mdeitzler3262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas
Jul 03, 2017 -

Jerry's Toyota responded

Thank you for the favorable review! We're happy we were able to help you find the vehicle that's right for you!

June 29, 2017

Toyota-CHR Walking into Jerrys you dont feel pressured when your still in your thought process. Our experience was super long but if thats the only negative thin More

by Johnlouis1310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verlyn Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2017 -

Jerry's Toyota responded

Thank you for sharing your purchase experience with Verlyn. We appreciate your business. Sincerely, Matt Bukowski General Manager

Jun 30, 2017 -

Jerry's Toyota responded

We're glad to hear you had such a positive car buying experience. We hope you enjoy your new Toyota C-HR!

June 12, 2017

New Brakes rotors and oil change. Made the appointment a week in advance she took care of getting high quality parts and having them at the shop when I arrived. Car was done in less th More

by Greg T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary W.
Jun 30, 2017 -

Jerry's Toyota responded

We are pleased to hear about your service experience. Thank you for sharing your review. Sincerely, Matt Bukowski General Manager

May 09, 2017

Amazing Experience, Great Deal. I had a FANTASTIC experience at Jerry's Toyota. Khalid got me an amazing deal on a brand new RAV4 and I couldn't be any happier! It is a pleasure to c More

by hayyitzkt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017 -

Jerry's Toyota responded

Thank you for your excellent review! We're glad you had such a positive experience, and got to see some cute doggies!

May 02, 2017

Awesome Experience!! Buying a car can be rough, but the team at Jerry's made it great!! Thanks to Nima, Eric and Christa!! Free carwashes... I'll be back!!! More

by abc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave A., Eric Hammer, Christa Kurek, Nima Karkan
May 11, 2017 -

Jerry's Toyota responded

Thank you for sharing your review. We are pleased to hear you had a great experience! Sincerely, Matt Bukowski General Manager

April 29, 2017

Great Experience! I felt like I was in & out. Tommy was so accommodating & gave me options, even with a pretty bad credit score. I drove off in 2hrs. in a reliable vehi More

by M.E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Tommy Thomas
May 01, 2017 -

Jerry's Toyota responded

We're happy to hear that you had such a positive experience! We look forward to seeing you back soon to take advantage of your Jerry's It's About You! benefits!

April 19, 2017

Easy to work with, great service perks! Nima & sales leadership kept the negotiations as efficient as possible. Everyone was so kind to our kids that we had to have in tow that day. We are s More

by carlak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hammer, Polly Mason, Nima Karkan
May 02, 2017 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business. Sincerely, Matt Bukowski General Manager

April 16, 2017

The was Easy Excellent and Friendly service, Met all expectations, will recommend to friends and family, Service Perks include Shuttle service, free Oil Changes & More

by DealRate1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling, Nima Karkan
Apr 17, 2017 -

Jerry's Toyota responded

We're glad to hear you had such a positive experience! We look forward to seeing you again when you bring back your Toyota for service!

April 02, 2017

Average Nothing stellar or terrible to report about my experiences at this dealership. The customer service is mediocre especially when it comes to scheduling More

by Clear and direct
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shahram Javan
Apr 03, 2017 -

Jerry's Toyota responded

Hello! On behalf of Jerry's Toyota we'd like to thank you for taking the time to review us. We appreciate the favorable rating, but are concerned with how you found our service scheduling to be mediocre. If you would like to further explain your disappointment, you can email our Service Fixed Operations Director Mike Diskin at mdiskin@jerrystoyota.com. We look forward to seeing you again!

April 01, 2017

New car purchase Kudos to Fletcher Dixon for his excellent customer service! He was knowledgeable about the 2017 Toyota Highlander and its features. Thank you for your More

by Havana57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2017 -

Jerry's Toyota responded

Thank you for your positive review Havana57. We're glad to hear Fletcher was able to help you find the vehicle that fit your needs!

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