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Jerry's Toyota

Baltimore, MD

4.1
890 Reviews
Jerry’s Auto Group is one of the top Chevrolet, Mitsubishi, and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Mitsubishi, Chevrolet, and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 890 reviews

September 27, 2017

The official HAPPY HOUR Paul was my buddy for the day. He was very knowledgeable and friendly. Most importantly he was patient and very accommodating. I will be back More

by Memara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Polly Mason, Paul Southard
Sep 28, 2017 -

Jerry's Toyota responded

Thank you for the kind words! We're glad to hear Paul was able to make your car buying experience as stress-free as possible. We look forward to seeing you back to take advantage of your ToyotaCare!

September 18, 2017

Worst experience of oil change I had my car serviced with regular maintance. Oil light on a few days later, the car also make louder noise. I checked oil level. What surprised me is More

by WS123
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruann Williams
Sep 19, 2017 -

Jerry's Toyota responded

Greetings WS123, Our Service Manager will be reaching out to you shortly to resolve the situation. We'll get your car towed back here ASAP and provide you with a courtesy rental vehicle for the time being. We sincerely apologize for the inconvenience!

September 15, 2017

Just Average I let my emotions get the best of me in my previous review. Buying a car is never fun and I got upset with a couple dealerships about the whole thing. More

by NeverAgainAtJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reiner, Steve Knolle
Sep 20, 2017 -

Jerry's Toyota responded

Hello, Was there anything in particular we did to only warrant a 3-star review? If you would like to further discuss with us how we could improve, feel free to email our Used Vehicles Director, Steve, at sknolle@jerrysautogroup.com.

September 14, 2017

Very professional and accommodating. When I arrived on the lot Paul politely asked if I needed assistance. No pressure. He helped me find the right car for me. I love my new car! So far s More

by Chase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Southard
Sep 20, 2017 -

Jerry's Toyota responded

We're happy to see we were able to make your car-buying experience as smooth as possible. We hope you enjoy your new vehicle!

September 11, 2017

Impressed with everyone at Jerry's I was looking for a great deal for my second TOYOTA 4 RUNNER. Paul Southard answered all my questions and made sure I got exactly what I wanted. Kri More

by CLU17
Recommend Dealer
Yes
Employees Worked With
Eric Hammer, Kris Ruhling, Christa Kurek, Aaron D'Antoni, Paul Southard
Sep 13, 2017 -

Jerry's Toyota responded

We're happy we were able to set you up with the 4Runner of your dreams! Enjoy it!

September 09, 2017

Happy buying experience Paul Southard was courteous and professional through out the buying experience. He offered me the best deal after shopping a few other Toyota dealersh More

by markgroth1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hammer, Paul Southard
Sep 13, 2017 -

Jerry's Toyota responded

Thank you for all of the kind words! Our employees certainly do appreciate it! Enjoy your new Toyota!

September 07, 2017

Appeared to be very friendly and helpful. Worked hard to get me the best deal. He along with Mohammad, new salesman and Hamid. I felt very reassured about my decision to buy the Yaris. More

by daleejohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohammad Elmanyari, Herman Jones, Hamid Dadpay, Hamid Dadpay, Herman Jones, Mohammad Elmanyari
Sep 13, 2017 -

Jerry's Toyota responded

We're glad to see you had an excellent car-buying experience. Enjoy your new Yaris!

September 05, 2017

My first Toyota My Corolla is my first Toyota and it was an awesome experience. Kris Ruhling made it super easy, answered any and all questions, was extremely respec More

by JoshRain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling
Sep 06, 2017 -

Jerry's Toyota responded

We're glad you enjoy your new Corolla! Careful now, once you own a Toyota, it's hard to go back to anything else!

September 05, 2017

Awesome dealership I have bought my last 2 brand new cars from Kris Ruhling. The first was at the dealership he worked prior to this and my 2nd was just recently at Jer More

by Angieb441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Dadpay, Kris Ruhling, Herman Jones
Sep 06, 2017 -

Jerry's Toyota responded

Kris, as well as the rest of us here appreciate your loyalty. We'll try not to let him go anywhere else! Enjoy your new vehicle!

September 05, 2017

Great salesman! My family has bought four new cars from Kris, we can nit say enough nice things about him and his team! Would buy from again! More

by Mrb1724
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Ruhling
Sep 06, 2017 -

Jerry's Toyota responded

We're happy to hear you had such a wonderful experience! Kris appreciates the kind words!

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