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Jerry's Toyota

Baltimore, MD

4.1
930 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 930 reviews

April 28, 2023

Dealership was clean and comfortable. The staff were professional and provide the information required to make repair decisions. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Jerry's Toyota responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

April 27, 2023

Awesome experience Made car buying easy! ! Knowledgeable helpful salesperson Easy financing. Comfortable atmosphere. Great Team! More

by cindyc7111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Harrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Southard
Apr 28, 2023 -

Jerry's Toyota responded

Thank you for providing such a wonderful review on your buying experience with our staff! Congratulations on your new vehicle! We look forward seeing you on your next visit!

April 27, 2023

Found a vehicle on line and bought it the same day! ! Salesperson Paul Southard was amazing! Every aspect of the transaction was easy and flawless!!! I would so recommend Paul and Jerry’s Toyota!!! More

by cindyc7111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Harrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Southard
Apr 28, 2023 -

Jerry's Toyota responded

We appreciate your kind words on Paul and Adam! Thank you for choosing Jerry's for the purchasing of your vehicle and congratulations!

April 21, 2023

Excellent with quality service. My sales person Mr Fletcher Dixon was extraordinary. Helpful and kind very patient and gave me exactly what I wanted More

by darlenej6292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Votta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yong He
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
Apr 22, 2023 -

Jerry's Toyota responded

Thank you for providing such a wonderful review on Fletcher and for choosing Jerry’s! Congratulations on your new vehicle!

April 18, 2023

Efficient, very good service. Done when expected. Very pleased with the overall auto service experience for this 5,000 mile service More

by Zoomie1811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon Lambert
Apr 18, 2023 -

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with us and for choosing Jerry's!

April 09, 2023

Very experienced sales professional with a no nonsense attitude. Polite and respectful sales person. I recommend asking for him if you’re interested in a new vehicle. More

by Ben
Recommend Dealer
Yes
Employees Worked With
Terry Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jerry's Toyota responded

Congratulations on your new vehicle! Thank you for providing a wonderful review on Ben and your purchasing experience! We look forward to seeing you on your next visit!

April 08, 2023

After talking to the sales manager I arrived to purchase a Toyota Tacoma. The price jumped suddenly by $8,000 “due to high demand!”. This isn’t the first time this unscrupulous dealership tried this but I More

by Khashyv
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Yong He
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

Jerry's Toyota responded

We apologize your experience warranted this review. Please email our General Manager if you would like to discuss your experience further at mattb@jerrysautogroup.com. Thank you.

April 05, 2023

From the moment I drove into the queue, I found everyone the service dept. to be extremely positive. Keon, my rep. was very friendly and helpful. He answered my questions and offered suggestions for me More

by Eileen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keon Lambert
Apr 06, 2023 -

Jerry's Toyota responded

Thank you for your kind words on our staff and the experience provided for you and your vehicle! We look forward to seeing you on your vehicle’s next visit!

April 03, 2023

Went into the dealership, and was greeted by a sales professional, Keith Scruggs. He was very polite and reviewed the existing inventory I was interested in, in addition to what was expected. Keith was More

by Raven
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith Scruggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Polly Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Jerry's Toyota responded

Congratulations on your new vehicle! Thank you for choosing Jerry's and for providing such a kind review on Keith!

April 01, 2023

I went into the dealership for general inspection. My service advisor was Yolanda. She was very nice and considerate. More

by pat112000
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Jerry's Toyota responded

It’s our pleasure to serve you! Thank you for your kind words on Yolanda and we look forward to seeing you on your next visit!

Apr 03, 2023 -

pat112000 responded

Thank you for letting me know that you liked my response.

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