Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
May 16, 2025
I was told everywhere I went I couldn’t get a car or needed 5k$ down then I spoke with Brii who was extremely helpful, kind and understanding and she got me approved and on the car! I had the best exper needed 5k$ down then I spoke with Brii who was extremely helpful, kind and understanding and she got me approved and on the car! I had the best experience here! More
by Mkearns
May 09, 2025
The wait time was over 10min they need to work in that. The guy that helped me did a good job and he keep me up-to-date. The guy that helped me did a good job and he keep me up-to-date. More
by Samuel Wallace
Employees Worked With
May 08, 2025
PLEASE don’t give this place your business. They say they’re all about you but it is total xx. Other than the initial sales person and the customer relationship lead (who were great), I was dis They say they’re all about you but it is total xx. Other than the initial sales person and the customer relationship lead (who were great), I was disrespected and treated very poorly by everyone else from this organization that I came into contact within. This is on top of the fact that they sold me a car that has a had a system malfunction alert since I drove it home and that they couldn’t fix…but of course they want me to keep driving the 100+ miles round trip to let them keep trying and without any compensation or accommodation. This place sucks and they don’t care about you and they’re all about themselves. Do yourself a favor and go anywhere else. More
by patrick.overton
May 07, 2025
He was so great, he explained everything to me as a first time car buy. He explain all that I need to know and how to save back some money in me pocket. The best at the location. ASK FOR EJ if it is no possi time car buy. He explain all that I need to know and how to save back some money in me pocket. The best at the location. ASK FOR EJ if it is no possible he will be straight with you. More
by Simonehenry78
April 28, 2025
Friendly staff, decent selection, fair prices—very accommodating, and a solid choice for car shopping. accommodating, and a solid choice for car shopping. More
by PatrickH
Employees Worked With
April 22, 2025
EJ’s energy and personality is everything . I really appreciate him for making sure I was set and happy with everything . I really appreciate him for making sure I was set and happy with everything . More
by uniquecurry93
Employees Worked With
April 20, 2025
Waited over 3 hrs. Granted, they were busy, due to spring break, but I was never told I’d have that long of a wait. I told them NOT to take my car thru the car wash. Th Granted, they were busy, due to spring break, but I was never told I’d have that long of a wait. I told them NOT to take my car thru the car wash. They didn’t listen…they took it thru the wash. It was WRITTEN on my slip, not to wash it. When it was finally finished, I drove all the way back home, to Harford county and notice they didn’t put a new sticker on the windshield, telling next maintenance. I drove all the way back to the dealership to get a new sticker and all I got was a simple, “sorry”….no “Can I give you an accesory, of your choice, for free?” Absolutely NOTHING was offered. I dread when it comes time for an oil change or tire rotation, knowing I have to go to Jerry’s and hope I don’t deal with more nonsense and poor customer service. More
by y2kjeny2k
April 19, 2025
Had an amazing experience at Jerry’s Toyota! My salesman, Ej was professional, courtesy and had us in a deal in no time. Make sure you ask for him when you stop by Jerry’s! My salesman, Ej was professional, courtesy and had us in a deal in no time. Make sure you ask for him when you stop by Jerry’s! More
by nstewfran3
April 04, 2025
I was met with a pleasant experience from the staff the moment I arrived byHenry Jones and others. moment I arrived byHenry Jones and others. More
by Star
April 04, 2025
We purchased our 2010 Camry new at Jerry’s. We have had good care and regular service since our purchase. We have had good care and regular service since our purchase. More
by Baltokra
Employees Worked With
