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Jerry's Toyota
Baltimore, MD
967 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 967 reviews
October 24, 2025
Paul was excellent to deal with. He was patient and extremely knowledgeable. Worth the drive from Pennsylvania AND we got exactly what we were looking for!! He was patient and extremely knowledgeable. Worth the drive from Pennsylvania AND we got exactly what we were looking for!! More
by Ron.stitzel
October 22, 2025
Customer service has been getting very bad in the pass 2 years! Waited 1hour to see a service advisor! years! Waited 1hour to see a service advisor! More
by jrwill929
Employees Worked With
Other Employees :
Jamie Christopher is vey unprofessional,needs communication skills training with customers!
October 12, 2025
Responsible in their job , and politely with the costumers , I feel safe when i brig it my car here! costumers , I feel safe when i brig it my car here! More
by vfrancisca33
Employees Worked With
October 09, 2025
I just picked up my 2025 4Runner SR5 from Jerry’s Toyota, and the experience was great from start to finish. The staff were friendly, transparent, and kept me updated during the dealer transfer process. My s and the experience was great from start to finish. The staff were friendly, transparent, and kept me updated during the dealer transfer process. My salesperson Khalid, made everything smooth — even the tag and paperwork were ready right on time. Love my new 4Runner! More
by P.C
Employees Worked With
October 01, 2025
They lie a lot about the price and inflate the final cost. Went in for a 22k car and the final price was almost 42k. Lots of hidden charges. Salesmen and fibane are very dishonest cost. Went in for a 22k car and the final price was almost 42k. Lots of hidden charges. Salesmen and fibane are very dishonest More
by DavidA
Employees Worked With
September 29, 2025
so far so good , car is running again getting around and about happy to ride again! about happy to ride again! More
by Chelsea
September 26, 2025
Amanda and other service personnel and the tech very professional and respectful I was completely satisfied and everything for service at that time have been addressed. professional and respectful I was completely satisfied and everything for service at that time have been addressed. More
by jeffreyseymour11
Employees Worked With
September 26, 2025
SERVICE: We had an airbag sensor recall. We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/ We dropped off our vehicle the day prior. They arranged a lyft driver pickup to get us back home. Everything was done from drop off to home within 1/2 hour! Amazing. We received very good communication from start to finish. Another lyft ride was arranged to pickup our vehicle. Super fast. The service by Eric was swift and pleasant. Never had any issues at this dealership. Wait times can vary but within reason and service being provided. We will continue to use them for our vehicle maintenance and purchase in the future. More
by sremeikis
Employees Worked With
ERIC
September 24, 2025
Efficient service. Easy use of Lyft to get me home and back while working. Ryan was very pleasant and curteous. Easy use of Lyft to get me home and back while working. Ryan was very pleasant and curteous. More
by BJ
Employees Worked With
September 21, 2025
Excellent service and customer care I was verified immediately and welcome by my service representative Amanda immediately and welcome by my service representative Amanda More
by Gwenjsnowden
Employees Worked With
