Jerry’s Leesburg Chevrolet
Leesburg, VA
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240 Reviews of Jerry’s Leesburg Chevrolet
I made an appointment for routine service, but arrived a few minutes late due to weather. However, that was not a problem for these people. They took my car right in, and steered me over to the customer lou few minutes late due to weather. However, that was not a problem for these people. They took my car right in, and steered me over to the customer lounge. I had a nice cup of coffee, watched a little tv, did a few sudoku puzzles, and before I knew it, they were calling my name to tell me my car was ready. Brian appears to be in charge of online service appointments, and he had me all set up for when I arrived. Annette took care of me at "checkout," making sure I had my receipt and my keys. Everyone is so nice, relaxed, friendly and accommodating at Jerry's--some places love you when you're buying, but treat you like a bad smell when you come in for service. But I have been coming in for maintenance for a little more than a year, and the people here are very professional, and good at what they do. More
We had some challenges getting credit and Gregg was able to get us the car we wanted at a price we could afford. He made the process very easy and streamlined. A few months later when our credit improved, to get us the car we wanted at a price we could afford. He made the process very easy and streamlined. A few months later when our credit improved, he helped us refinance our loan. Through out the entire process he was friendly and helpful. More
One of the reasons I recommend this dealership to others is their courtesy. It's not only the telephone, but the interaction between the people I come in contact with and myself. They are genuine, friendly, is their courtesy. It's not only the telephone, but the interaction between the people I come in contact with and myself. They are genuine, friendly, and very knowledgeable. They understand my needs and concerns at all levels from buying our car to keeping it in tip-top condition in the Service department. All in all, this is a very fine dealer and recommend them to folks with similar needs to mine. More
Best experience I've ever had! After going to several dealers Stephen was extremely helpful. During the test drive he pointed out some of the differences in the other vehicle I was looking at. I was thor dealers Stephen was extremely helpful. During the test drive he pointed out some of the differences in the other vehicle I was looking at. I was thoroughly surprised with Timothy's explanation of the entire vehicle. I've never left a dealership feeling like I truly owned it from the start. Phone were connected, navigation and OnStar working for me. All in just over two hours. Maribeth answered all my questions on my payment options. Forget all you've heard about the stress of buying a car and see these guys. They are a well oiled machine, efficient and friendly. I felt as if I was back home at a small town in Georgia. TC More
In my 25 years experience buying cars, I have never seen a more unprofessional business establishment. The people here are rude. They dont even greet you when you arrive. I suspect they are racist. They did a more unprofessional business establishment. The people here are rude. They dont even greet you when you arrive. I suspect they are racist. They did not even offer a seat when we were trying to negotiate a deal on a new car. The guy who sites in the back, presumably the manager, is the worst of the lost. No wonder the remaining employees dont care a hoot about customers. I will never visit them again and I will not recommend them to anyone. I will also discourage people from going there if I come to know about it More
The service that I have received from Jerry's Chevrolet has always been top notch. From the day I arrived at their dealership to purchase a car my experience has been nothing but completely satisfied. Th has always been top notch. From the day I arrived at their dealership to purchase a car my experience has been nothing but completely satisfied. They are professional, timely, friendly and honest with their repairs. They genuinely want to help their customers and believe in good service and in the products that they sell. Chris (service department) has gone beyond what I would consider excellent service...calling to remind me of service appointments and going out of his way to make sure that I completely understand any work done on the car and that the work is done in a timely and accurate manner. I am extremely pleased with this dealership and recommend the dealership and the car to everyone. Thanks again for doing your job and caring about your customers. More
Jerry Chevrolet did exactly what they said they would do when I purchased my 2012 Chevy Cruze from them on 11/11/2011. The experience to purhase the car took about an hour. I was treated fairly and with r when I purchased my 2012 Chevy Cruze from them on 11/11/2011. The experience to purhase the car took about an hour. I was treated fairly and with respect from everyone affiliated with the dealership. It came as no surprise that Jerry's Chevrolet of Leesburg does a lot of business especially with their strong customer service and competitive pricing. I live in Western Pennsylvania and one of my friends that lives in Leesburg, VA noted that her family purchased their last three vehicles from Jerry's which spoke volumes of Jerry's strong reputation. I read the previous rating which in my opinion is not fair. We as consumers need to request a quote in writing or from an email. It may make more sense to order a vehicle to ensure you get the exact vehicle that you want at Jerry's great pricing. It's only fair that we as customers have some skin in the game by making a deposit to hold a vehicle. Try to put yourself in the dealer's shoes for a moment and realize that any dealership will go broke holding vehicles for potential customers that don't show up. More
I searched on the Internet found a good car for $16,997 that I found at Jerry's Chevrolet in Leesburg Virginia. So When i went to go look at the vehicle they said that it was for $18,999 . I finally got th that I found at Jerry's Chevrolet in Leesburg Virginia. So When i went to go look at the vehicle they said that it was for $18,999 . I finally got them to negotiate the price and they said that they would sell it to me for $16,997. So we went and got all the papers together started the process and sighing then the general manager came out and told me that the car had been supposedly sold the night before. Of course I was very upset , I would not recommend anyone to go to Jerry's Chevrolet in Leesburg Virginia. I was very dissatisfied and upset with what happened and it basically was a big waste of my time. Very Dishonest did not have the customers best interest. More