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Jerry's Chevrolet - Service Center
Baltimore, MD
234 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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234 Reviews of Jerry's Chevrolet - Service Center
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August 31, 2023
I had an appointment for oil change and tire rotation at 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30. Brennan was very apologetic for the wait and did what he could to rectify the situation. I would give Jerry’s another chance. I came here from JBA based on Jerry’s reviews. More
by captmjm260
Employees Worked With
August 30, 2023
The service advisors are very helpful and conscientious. They are very good about explaining what is needed and why. Steven is very reliable. They are very good about explaining what is needed and why. Steven is very reliable. More
by PMosk
Employees Worked With
Other Employees :
Dave Reidt, Heather Wingerd
August 30, 2023
I checked in at around 10:10 I had appointment at 10:30 I walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why it took them so long. I'm sorry for that person, but they needed to get me out faster. More
by brunosmom2010
Employees Worked With
Jake Forwood
August 28, 2023
Bradon apologized for taking so long, I was glad they took the time to remove the nail from my tire and patch it. And I was on my way Thank you all at Jerry's Chevrolet took the time to remove the nail from my tire and patch it. And I was on my way Thank you all at Jerry's Chevrolet More
by ggschuller
Employees Worked With
August 16, 2023
Jerry's Chevrolet is the best. .Heather the advisor is the best, professional , great personality, very knowledgeable about the service needed on my car. .Heather the advisor is the best, professional , great personality, very knowledgeable about the service needed on my car. More
by J D
Employees Worked With
Heather Wingerd
August 10, 2023
My ex]I with them the times I have been there has been good they have taken care of my needs good they have taken care of my needs More
by woernerbarbara56
Employees Worked With
August 10, 2023
Appointment for 430 arrived at 415. Long wait for service. Advisor left with no update to customer or remaining staff. Car was not finished till 6 for a430 appointment. Poor custoner se Long wait for service. Advisor left with no update to customer or remaining staff. Car was not finished till 6 for a430 appointment. Poor custoner service. Simple oil change and tire rotation. More
by jeff
Employees Worked With
August 07, 2023
Everyone is awesome and the work was done quickly and professionally. I would like to thank Jake,Heather,managers, and technicians. professionally. I would like to thank Jake,Heather,managers, and technicians. More
by Jerome james
Employees Worked With
Other Employees :
Dave Reidt, Heather Wingerd, Jake Forwood
August 06, 2023
You did a very good job. The service was excellent. Thank you very much for being so professional. The service was excellent. Thank you very much for being so professional. More
by Paul.Tchounwou
Employees Worked With
