Back

Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
234 Reviews

234 Reviews of Jerry's Chevrolet - Service Center

Sort by
October 25, 2023

Jake at Jerry’s was excellent He worked with my warranty company to get my car repaired and scheduled a rental car, on my behalf, for the duration of my repair. More

by Matthewdstraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Oct 26, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

October 24, 2023

Great service and very prompt too I will be coming back again for service again More

by Diamondstoo42dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your service experience, we appreciate your business!

October 16, 2023

I appreciate all the hard work Jerrys have put into my malibu. Brennan was wonderful to work with , he give me updates every step of the way and I appreciate his hospitality. More

by L. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for providing such an excellent review of your experience with us!

October 11, 2023

My experience today was great. The service qnd representative was exceptional. I would recommend this dealer. More

by marleymarv50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jerry's Chevrolet responded

Thank you for choosing Jerry's and providing a positive review of your experience with us!

October 10, 2023

Haven’t had any problems with the dealership or staff. Jason the manager and Brandon the service writer have been very helpful. More

by Bobdoherty5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for providing such a positive review of our staff and the services provided for you and your vehicle. We look forward to seeing you on your next visit.

October 03, 2023

Very helpful service rep. Lauren. Drop off efficient. Overall time for service was very good. Will return for future service. More

by Bfore322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
Oct 04, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Lauren and the service provided for you and your vehicle! See you on your next visit!

October 01, 2023

Complained I arrived early. Told him I didn't want the person driving me to pick up my vehicle sitting in traffic on 695. I really should not have to explain why I was early. More

by par4race
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Forwood
Oct 02, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to provide feedback on your experience with us. Please reach out to our Service Manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your concerns further.

September 29, 2023

I have been happy with the Chevrolet service department at Jerry’s. They take care of my 2013 Malibu which is still running fine. More

by ann.turnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively!

September 07, 2023

Excellent service. Appreciate all the help with any questions I have. Like the quick service. More

by sandydrasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

sandydrasal responded

Great job as always. Love the extended service you provide.

September 02, 2023

Lauren was awesome and answered all of my questions. She is an asset to your company More

by Kg7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
...
8
...