Jerry's Chevrolet - Service Center

GREAT! ! Always reliable and informative. I believe they really care about the customers satisfaction and pleasing the customer. ! Always reliable and informative. I believe they really care about the customers satisfaction and pleasing the customer. More

My first service day. Friendly staffers, efficient services and most importantly, in and out in no time. Friendly staffers, efficient services and most importantly, in and out in no time. More

It was by far the WORST dealer experience ever! I brought in a family member’s vehicle to get an oil change. I pulled up in the service area and was directed to have a seat in the waiting room. I h I brought in a family member’s vehicle to get an oil change. I pulled up in the service area and was directed to have a seat in the waiting room. I had a seat and proceeded to work on my laptop. A team member came to me and took down my info at which time I informed them of the service warranty that was on the vehicle. The team member said an advisor would come speak with me. I waited in the same area, working on my laptop. Someone came to me and said my vehicle was ready. I stated I have the service warranty and Stephen began to be condescending and rude. He asked why I didn’t tell someone about this earlier!!! As I was explaining I told the person that took my info, I was chastised! An advisor DID NOT come to speak to me and someone dropped the ball. After about an hour, the warranty company was reached and the service was approved. I was given an explanation of they were busy. And did not even receive an apology! I myself am an owner of a BMW and Mercedes and glad I do not have to go back there again!!!!! More

They are so welcoming, detailed with each work detail and completely amazing People to work with 🙌 completely amazing People to work with 🙌 More

I’m very impressed by the efficiency and honesty of this dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was dealership. I have heard horror stories about how other Volt owners with my issue had been treated by their dealership service departments, so I was nervous about my experience. But it couldn’t have gone more smoothly. Jake took very good care of me, from quickly diagnosing the problem, to efficiently repairing the issue in only a couple of days, to getting me into a GM-paid rental car while mine was in the shop. I cannot recommend Jerry’s highly enough. More

They do my vehicle good every time thanks Brandon and the company for the service of my vehicle company for the service of my vehicle More

Brandon was outstanding. Service was outstanding. Atmosphere very nice in the waiting room. Car came in for routine service oil change tire rotation. Took stand time which Service was outstanding. Atmosphere very nice in the waiting room. Car came in for routine service oil change tire rotation. Took stand time which was not bad. More

Jacob Forwood was my service advisor for an issue I had with my 2018 Suburban. I took the vehicle to another Chevrolet dealership in the area and they recommended over $5000 in repairs. I then took the veh with my 2018 Suburban. I took the vehicle to another Chevrolet dealership in the area and they recommended over $5000 in repairs. I then took the vehicle to Brooks Huff Auto for a second opinion. The Brooks Huff team told me it was a known injector issue with that year Suburban and recommended I go back to a Chevy dealership for the warranty work. I took the car to Jerry's, Jacob evaluated the situation, had the team do the diagnostic and confirmed what Brooks Huff indicated. Jerry's service took care of the injectors and completed the repair under warranty at no cost to me. Jacob and team at Jerry's was great and very professional. When I go to trade in my Suburban on an EV version a few years from now I will head to Jerry's Chevrolet. Thanks all. More

Fast, courteous service. Did not have long to wait for oil change and informed me car needed new battery. Was able to buy battery at almost $200 cheaper elsewhere. I like the Did not have long to wait for oil change and informed me car needed new battery. Was able to buy battery at almost $200 cheaper elsewhere. I like the service at Jerry's, but not the inflated price quoted for a battery. More

I cannot say anything negative about my experience with my service advisor Brennan. I ended up spending more than I was prepared to but at the same time I was “advised” not forced. I got everything the veh my service advisor Brennan. I ended up spending more than I was prepared to but at the same time I was “advised” not forced. I got everything the vehicle service and maintenance needed and so I am set. Thanks Brennan and Jerry’s. More