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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
234 Reviews

234 Reviews of Jerry's Chevrolet - Service Center

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August 07, 2024

Very friendly people and when they told me what was wrong with my truck it took no time and when I said go head and do the work that to no time to do no more then 2 days they had my truck and I like that I r More

by Darlene Rowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Forwood, Jake Forwood
Aug 08, 2024 -

Jerry's Chevrolet responded

Thank you for sharing your service experience, we appreciate your business!

July 27, 2024

Very good experience with Jerry’s service department! After purchasing my pick up truck from Bob Bell Chevrolet in Belair, I took it back to have rear differential work done under warranty and they refus More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Jerry's Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2024

Complete and thorough job. Thank you to my advisor Jacob. He kept me informed throughout the process. More

by kittykattj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Jun 19, 2024 -

Jerry's Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

June 03, 2024

Told me the cost of total service was over $4000. 00. When I paid for Dio gnostic test paper work showed total cost of service if done would be $$2336.13 More

by robert.coleman7475
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your experience further.

June 01, 2024

My visit was very pleasant. Brandon listened to my questions and replied adequately. Everything was done More

by 20 BLazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Brandon!

Jun 05, 2024 -

Jerry's Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2024

Hello, I’m always satisfied with the level of satisfaction when I come to Jerry’s. Jerry’s is always courteous and do a very well job fir the customers. More

by wstewart508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with us! We do appreciate your kind words and look forward to working with you on future visits!

May 23, 2024

Had a great experience. My advisor help me tremendously. Overall I will be going back when I need work done on my vehicle. More

by meekiebaby4252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

May 22, 2024

The process was quick and easy. Jake was easy and friendly to work with. Will come back. More

by mosadowyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
May 23, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with us! We do appreciate your kind words and look forward to working with you on future visits!

May 20, 2024

The staff was wonderful and the service was great 👍 they washed my truck I am satisfied. More

by lblackm4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Jerry's Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jerry's Chevrolet INC and we hope to see you again soon! We sincerely value your business and look forward to your next visit!

May 15, 2024

Absolutely great Brenden was so helpful! Thank you! The Uber experience was great. Thanks very much More

by Plainfieldmarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jerry's Chevrolet responded

Your wonderful feedback and rating mean a lot to us. We hope to see you soon!

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