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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
234 Reviews

234 Reviews of Jerry's Chevrolet - Service Center

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October 31, 2024

Was impressed with Brennan and him keeping his word my truck would be done that day. He was concerned about me and did not want me sitting around for a few hours. So he called a ride to take me home. Plu More

by bluevette18
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.

October 23, 2024

They are very professional and friendly there. I would get my next car from them More

by dartisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Jerry's Chevrolet responded

Thank you for your kind review, Dartisha! We're delighted to hear that you had a positive experience with our team. Our goal is to provide a professional and friendly atmosphere for all of our customers. We appreciate you considering us for your next vehicle purchase.

October 21, 2024

Brennan Stewart and Ryan Blevins were absolutely phenomenal. Brennan was full of energy and enthusiasm to educate his customers. Ryan was very knowledgeable and quickly fixed my wife’s car to perfec More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Jerry's Chevrolet responded

Thank you for your kind words about Brennan and Ryan! We're so glad to hear that they provided you with an exceptional experience. Their dedication to customer satisfaction is a cornerstone of our team. We'll be sure to pass along your compliments to them. Thank you again for choosing Jerry's Chevrolet.

October 19, 2024

It was pleasure visit. And also The staff was friendly and respectful. Overall it was okay. Thank you. More

by chantakue0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Oct 21, 2024 -

Jerry's Chevrolet responded

Thank you for the 5 star review!

October 16, 2024

Great service for me got a oil change. Brandon was a great help thank you. More

by endyperze717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jerry's Chevrolet responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2024

Lauren listen with intent on my concerns and provide me with detailed feed back and was very polite. She is great to have on the team. More

by marian_mines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Oct 15, 2024 -

Jerry's Chevrolet responded

Thank you for your kind words about Lauren! We're delighted to hear that she listened attentively to your concerns and provided you with detailed feedback. Her commitment to providing excellent customer service is a valuable asset to our team. We appreciate your recognition of her hard work.

October 06, 2024

Had a very great first experience at Jerry’s getting some work done on our truck. Definitely going back! Lauren was great to deal with, very knowledgeable and communicated very well with us. More

by Matt&Sherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
Oct 07, 2024 -

Jerry's Chevrolet responded

Thank you for your kind words and positive review! We're thrilled to hear about your exceptional experience with our team. We're committed to providing top-notch service and ensuring customer satisfaction. We hope to see you again soon!

October 05, 2024

The dealer ship is always great, but this time there was no air put in my tires and I had to take my car to get air put in they we're very low. More

by Marjorie Price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Oct 07, 2024 -

Jerry's Chevrolet responded

Thank you for bringing this to our attention. We apologize for the oversight. We'll investigate this matter further to ensure it doesn't happen again. We appreciate your understanding and feedback.

September 05, 2024

Had service done today. It was quick and painless. Brandon was my advisor. He is always smiling and very informative!!!!! More

by gammchas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Jerry's Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. We hope you have a great day!

September 01, 2024

My service rep was excellent the service I received was excellent car was wash the coffees More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis K.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Jerry's Chevrolet responded

Thank you for the great review!