Jerry's Chevrolet - Service Center
Baltimore, MD
222 Reviews of Jerry's Chevrolet - Service Center
I have been experiencing a grinding sound with my car. They knew exactly what it was from me describing it, before they even looked at the car. I would definitely recommend Jerry's. Kurt Anderson and Jill They knew exactly what it was from me describing it, before they even looked at the car. I would definitely recommend Jerry's. Kurt Anderson and Jill Billings were both a pleasure and got me in and out in record time! More
I stopped at Jerry's just to look. My salesman was great;friendly, courteous, @ helpful; not pushy . Next day I bought the car; first chevrolet I have had in years. Love it. Went back for oil change. great;friendly, courteous, @ helpful; not pushy . Next day I bought the car; first chevrolet I have had in years. Love it. Went back for oil change. I forgot to mention the one door lock that did not work. The service rep came out and told me it would be a little longer;they were replacing the door lock - no charge. He told me where the Body shop was because I had some small scratches from the ice sliding off my car. The Body Shop Mgr.(Bobby) was very helpfull. Because of all the snow, they were really busy. He said call him in 3 weeks & they could buff out the marks - no charge. I worked in retail and customer service is where you keep your customers or loose them forever. I have never experienced such excellent customer service as I did at Jerry's. They did everything possible to make sure I left there happy and satisfied. I will definitely be back More