Jerry's Chevrolet - Service Center
Baltimore, MD
230 Reviews of Jerry's Chevrolet - Service Center
I trust the Jerrys service dept .The work done by Jerrys service is pretty good and mostly timely.Ive been a customer for 10 years now. service is pretty good and mostly timely.Ive been a customer for 10 years now. More
George William was very excellent when it comes to Sales and information I could not ask for a better sales person. A sales person like George will take your Company to the next level Best sales person and information I could not ask for a better sales person. A sales person like George will take your Company to the next level Best sales person I come across so far More
This dealership recieved my car from Jerry's Toyota to repaint the roof due to it peeling out of nowhere. Upon receiving my vehicle after two weeks my car was philthy dirty. They had black fingerprints al repaint the roof due to it peeling out of nowhere. Upon receiving my vehicle after two weeks my car was philthy dirty. They had black fingerprints all over the interior like they don't put anything down to protect your vehicle. If I had know that they were taking it to this horrible dealership I would have opted to go elsewhere. More
Another positive experience Survey Jerry's Chevrolet was reviewed by Paul Hannan Grauer Survey - Oct 14, 2019 5.0/5 Came in for a oil change, which usually means a hour Survey Jerry's Chevrolet was reviewed by Paul Hannan Grauer Survey - Oct 14, 2019 5.0/5 Came in for a oil change, which usually means a hour and a half or so spent waiting to ensure everything is done properly. This visit was a very pleasant surprise when I was done and out in 45 minutes. Awesome experience and hope that is a trend. More
Collision Center's is a joke This will be third time that I have taken my 2017 Chevy Trax into the Body Shop to have repairs done to the car that I personally paid for. They will This will be third time that I have taken my 2017 Chevy Trax into the Body Shop to have repairs done to the car that I personally paid for. They will take your car, make you believe that will be fixing it soon, and then hold onto it for two or more weeks while you call, leave messages and have no one call you back. It is complete crap that Jerry's has the biggest parts inventory on the East Coast. They will tell you that - DO NOT BELIEVE THEM. My car requires a small piece of molding that Jerry's does not seem to be able to get from GM. More
Outstanding customer service!!!! Sales Professional Michael Dupree was excellent! He worked with me and put me in the car my family needed! The store GM helped negotiate with me, and Sales Professional Michael Dupree was excellent! He worked with me and put me in the car my family needed! The store GM helped negotiate with me, and got my monthly payment at a reasonable rate! What are you waiting for go see these guys! More
Best Service I Ever Received I hate going to dealerships or mechanics, because I don't trust them. So when I kept having small issues with my 2016 Chevy Cruze, I ignored them. But I hate going to dealerships or mechanics, because I don't trust them. So when I kept having small issues with my 2016 Chevy Cruze, I ignored them. But then the check engine light came on, and my gas started going 2 to 3 times faster than normal. So I reluctantly called the dealership I got my car from, to use the VIP Club service I paid for when I got it. But then they told me they do Chevys. So even more reluctantly, I found the closest Chevy dealership, which was Jerry's. Even though I didn't get my car from them, they were happy to accommodate me. Then when I got my car back from them, it was LIKE NEW! BETTER than when I first got it! They took care of every little thing from overdue minor maintenance to major recall issues. And I didn't have to figure out how my warranty works, because they took care of everything for me. Plus, my car even looked as good as the brand new cars on the lot! People who see my car ask me who detailed it, and people who ride in my car now ask me who serviced it (because it runs so smooth). Then I get to tell them about how well Jerry's treated me and my car. I thought it was possibly a one-time thing. But then I came back when my engine auto-stop feature wasn't working, and although no diagnostics codes came up and nothing else seemed to be wrong, they let me use a loaner car (similar but new) at no cost to me, and they kept my car for a couple of days until they were able to resolve the issue. And again, I didn't have to figure out how to use my warranty. They took care of it all for me, again. Then they even checked back with me in a week to make sure everything was still working well. Jerry's gave me the best service I've ever had, not just with my car, but with anything. More
Friendly and Serving Jerry’s service department is awesome. I am always greeted with a smile whether my car is being washed or if something is wrong. Everyone has a pleasa Jerry’s service department is awesome. I am always greeted with a smile whether my car is being washed or if something is wrong. Everyone has a pleasant attitude. The waiting area is clean, inviting and spacious! I wouldn’t take my vehicle anywhere else to be serviced. More
Definitely Recommend!! Had an excellent experience having my car serviced at Jerry’s Chevrolet. Short turn-around time on the job, reasonable prices, and service with a smil Had an excellent experience having my car serviced at Jerry’s Chevrolet. Short turn-around time on the job, reasonable prices, and service with a smile… Angele Liley, Charles, and Garrett took great care of me. Can’t thank you enough. Kudos! More