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Jerry's Chevrolet - Service Center
Baltimore, MD
230 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
230 Reviews of Jerry's Chevrolet - Service Center
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April 11, 2022
So I left a review yesterday about the poor quality I had dealing with Jerry Chevrolet service department now this morning I called and asked to speak with the service manager and she was nothing but disresp dealing with Jerry Chevrolet service department now this morning I called and asked to speak with the service manager and she was nothing but disrespectful and rude I drop my truck off specifically when I was going to be out of town so they had time to work on the vehicle and now she’s giving me an attitude saying I need to give her a guarantee time when I’m going to be up there so she can make sure there’s a trans tech there to take a ride with me in the truck I work 12 hour days I don’t know when or what time exactly I would be able to bring it to them and I told her that and she gave me an attitude and started yelling at me I am very displeased with this company they absolutely have zero customer service my opinion they need to go through a training seminar on how to deal with customers More
by Gerald
Employees Worked With
Name of employee is not shown but the service rep was a gentleman name Steve
April 09, 2022
It was clean and fast service. In and out.The dealer was most helpful with all my questions. In and out.The dealer was most helpful with all my questions. More
by boonesrc
Employees Worked With
Other Employees :
Matt Robertshaw, Susan Fulton, Tina Groncki, Susan Landsman, Edward Foster, Troy Smith, Dave Reidt, Greg Rowland
April 06, 2022
Jen, my service adviser was awesome. Her communication was top notch. She continued to keep me filled in on every step. She basically called every day to let me know what was going on. W Her communication was top notch. She continued to keep me filled in on every step. She basically called every day to let me know what was going on. When I got my car back, it felt as good as new. What ever mechanic worked on my car took care of it. More
by Eric
Employees Worked With
Jen, the service advisor.
February 16, 2022
Jerry's you rock. Thank you for all you do for my Chevy 2018. You're simply the best. Thank you for all you do for my Chevy 2018. You're simply the best. More
by chamloy
