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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
234 Reviews

234 Reviews of Jerry's Chevrolet - Service Center

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November 30, 2024

Reliable, helpful, attentive, accommodating, knowledgeable. Staff is very professional & pleasant. Clean & pleasant environment/waiting room. More

by er_hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Jerry's Chevrolet responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jerry's Chevrolet

November 29, 2024

If you don’t pay attention some try to get over on you , not helpful More

by Staceys444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry Webb Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Hightower
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan in sales I give her extra zero, Jake Forwood
Dec 02, 2024 -

Jerry's Chevrolet responded

We would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (410) 661-9100 when you have a chance. Thank you, and we look forward to hearing from you. Jerry's Chevrolet

November 21, 2024

Fast service great prices and friendly environment. I will always have my car service here. More

by meekiebaby4252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2024 -

Jerry's Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! -Jerry's Chevrolet

November 16, 2024

The work performed was completed to my satisfaction and in a timely manner I would recommend the dealership for service More

by stingereee2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Jerry's Chevrolet responded

Thank you for your positive feedback! We're glad to hear that your service experience was positive and timely. Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again in the future.

November 15, 2024

They were prompt, identified the issue and took care of it immediately w/o issue More

by Rodney Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Nov 18, 2024 -

Jerry's Chevrolet responded

Thank you for your positive feedback! We're glad to hear that the issue with your vehicle was resolved quickly and efficiently. Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again in the future.

November 13, 2024

Close to home, easy to make a service appointment, easy pick up when done. You are greeted as soon as you arrive, very friendly staff. More

by ram
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Jerry's Chevrolet responded

We're thrilled to hear that you had a positive experience at our dealership. Your satisfaction is our top priority, and we're delighted to know that our team exceeded your expectations. We appreciate you choosing Jerry's for your service needs. We look forward to serving you again in the future.

November 12, 2024

Brennan was very courteous, informative, and explained everything to me. It was my first visit with Jerry Chevrolet service, and I was very pleased. Thank you. More

by Patricia Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura and Hope. Excellent!
Nov 12, 2024 -

Jerry's Chevrolet responded

We're glad you had a great first experience at Jerry's Chevrolet! Thank you for trusting Jerry's Chevrolet with your service needs. We can't wait to serve you again because at Jerry's It's about you!

November 11, 2024

I dropped off my Malibu at Jerry’s Chevrolet in Parkville for its first oil change. The employees were friendly and even washed my car on top of the oil change — all in a reasonable amount of time. More

by A_oversier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Jerry's Chevrolet responded

We're thrilled to hear that your first oil change experience at Jerry's Chevrolet was so positive! Our team is committed to providing top-notch service and going the extra mile for our customers. We appreciate you taking the time to share your feedback. We look forward to serving you again soon!

November 04, 2024

Jerry’s Chevrolet customer service is Great! ! Always a pleasure working with Brandon. He’s a great asset to the company and so is Larry Webb Sr. Keep up the great work guys More

by cherylmills4781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Webb Sr.
Nov 05, 2024 -

Jerry's Chevrolet responded

We’re thrilled to hear you’re a happy customer! Brandon and Larry are rock stars, and we’re lucky to have them on our team. Thanks for the kind words! We can’t wait to see you again.

November 01, 2024

Excellent service and staff. Jacob was excellent to work with and was very helpful. Many thanks. More

by monica61.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Nov 04, 2024 -

Jerry's Chevrolet responded

Thank you for your kind words and for highlighting Jacob's excellent service. We're thrilled to hear that you had a positive experience at Jerry's Chevrolet. We strive to provide exceptional customer service, and we're glad Jacob was able to assist you. We appreciate your business and look forward to serving you again in the future.

Nov 06, 2024 -

Jerry's Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. We hope you have a great day! Jerry's Chevrolet

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