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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
234 Reviews

234 Reviews of Jerry's Chevrolet - Service Center

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September 10, 2022

Great service as usual. Polite and courteous is the norm there. They really go above and beyond for their customers. More

by sfbarnes2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd, Hope Turner
Sep 12, 2022 -

Jerry's Chevrolet responded

Thank you for leaving a positive review of our staff!

August 27, 2022

Heather was great, although they were not able to solve my issue immediately, she was very informative and accommodating, squeezing me in without an appointment really went a long way. Hats off to Jerry’s! More

by ratch333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Aug 29, 2022 -

Jerry's Chevrolet responded

It's our pleasure to serve you. Thank you for choosing Jerry's and leaving a wonderful review!

August 27, 2022

Brandon my service advisor is always upbeat when I bring my car in. No issues at all!!!!! More

by Gammchas@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 29, 2022 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us such a wonderful review!

August 27, 2022

Brandon was very knowledgeable and respectful. On time for my appointment and car is running fine. More

by sssttff@verizon.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant
Aug 29, 2022 -

Jerry's Chevrolet responded

Thank you for leaving kind words about our staff! We appreciate you for choosing Jerry's for servicing your vehicle!

August 15, 2022

Placed in the service queue for an oil change and then overlooked. After 40 minutes returned to service desk. I asked the service rep to check the tire pressure since the TPM was reading slightly low pres More

by Nothappycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacob
Aug 16, 2022 -

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com if you would like to discuss your experience further. We will also bring this to the attention of the management team.

July 30, 2022

Excellent services always. I have been a customer for 14 years and have been impressed with the services and the way Jerry's treat their customers. More

by Davida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis K.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Fulton, Dave Reidt, Mike Knight, April Jones
Jul 30, 2022 -

Jerry's Chevrolet responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s and continuing your loyalty with us!

July 25, 2022

Wonderful customer service. . Thanks Heather Lynn you made my visit run smoothly.. Your customer service was awesome 🤩 More

by Shakia35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Lynn
Jul 25, 2022 -

Jerry's Chevrolet responded

Thank you for this great review and a 5-star rating for Heather and our Jerry's Chevrolet Service Team!

July 20, 2022

VERY RARE TO COME ACROSS SUCH AN OUTSTANDING EMPLOYEE WHO CAME TO MY IMMEDIATE CAR PROBLEM More

by Mary DIANE KUEGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 21, 2022 -

Jerry's Chevrolet responded

We are so happy to have assisted you with your vehicle! Thank you so much for this review and 5-star rating!

July 20, 2022

I have bought several cars from Jerry’s Chevrolet. Everyone is friendly and the customer service is great. I have always taken my cars to Jerry’s for anything from a standard oil change to body work/p More

by Eva Kline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Armstrong
Jul 21, 2022 -

Jerry's Chevrolet responded

We love to hear such a great review of Brennan and our Jerry's Chevrolet Sales Team! Thank you so much for a positive review and 5-star rating!

July 15, 2022

They work very hard to make sure very thing is done right! It is a pleasure doing business with them! More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

Jerry's Chevrolet responded

Thank you for the wonderful feedback and 5 star rating John! We appreciate your business and look forward to working with you on future services!

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