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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
222 Reviews

222 Reviews of Jerry's Chevrolet - Service Center

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July 11, 2022

Brandon was incredibly helpful and informative throughout my service visit. He told me how long things would take and was actually accurate which never seems to happen at other dealers I’ve been to. More

by Jschoeffield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your service experience at our dealership, we appreciate your business!

July 10, 2022

The experience was timely and efficient. I was greeted promptly upon arrival, the service was performed and my vehicle was returned in a very timely manner. The service advisor was very prof More

by sj21239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
Jul 11, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your service experience at our dealership, we appreciate your business!

July 06, 2022

He was very professional and very helpful he did a very excellent good job. Five stars. More

by Andra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley five stars.
Jul 09, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your positive experience at our dealership.

Jul 09, 2022 -

Andra responded

Brendan was excellent well customer service he’s great know his job and did it well.

June 28, 2022

They are kind and courteous as I thought, the vehicle was done as promised and they are very helpful More

by Rlwhetzler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
June 21, 2022

What I liked about the dealership was when I Arrived the dealership was clean they had the TV running It was people friendly More

by Baltimore kid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
June 20, 2022

I have always received very good assistance,explanations,and recommendations toward solving problems with my car. Heather,makes time to listen to what I think could be the problem w More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
June 16, 2022

Got a Chance to work with Wendy and her team! ! She set the appointment and took great care of me and my Suburban. I will be back!!! Thanks Wendy GREAT JOB!!!! More

by Michaelmcguire13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
June 05, 2022

Brennan is the best service department rep hands down. I was very happy to see he has come too Jerry's from another GM dealer. More

by BL-133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Jones
June 04, 2022

Thanks you for your service and the courtesy pick up service, good service each time. See next time More

by Captain Wick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
June 01, 2022

I was taken on time. I was greeted very well and professionally. The wait time was okay. The facility was nice and cool despite the heat. More

by deblajohns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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