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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
238 Reviews

238 Reviews of Jerry's Chevrolet - Service Center

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February 01, 2023

Great service however wait time to get car serviced could improve. Overall very satisfied with how I was treated. More

by Springhill3665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Report | Print
Feb 01, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to leave feedback on your experience. We are happy to hear everything went well but we will forward your concerns of the wait time to our management team to strive harder to work on! We look forward to seeing you on your next visit!

January 26, 2023

Friendly and knowledgeable staff. Exquisite in and out service. 10/10. Thank you Jerry's! More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd, Hope Turner
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Jan 27, 2023 -

Jerry's Chevrolet responded

Thank you for leaving such a wonderful review!

January 19, 2023

Quiet waiting area and Steve went the extra mile to offer me extra services. All employees were helpful, knowledgeable and friendly! Thank you! More

by Wmiller1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Jerry's Chevrolet responded

We appreciate the positive words about our staff! Thank you for choosing Jerry's!

January 17, 2023

Very excellent adviser and service work was done in a timely manner and I was satisfied and pleased More

by c1johnson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively! We look forward to having you back.

January 16, 2023

Wonderful experience. I will come again for auto service. Brandon my service agent gave great service. More

by Ettafloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 17, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s and Brandon so positively! We look forward to having you back.

January 14, 2023

Service lane at Jerry's always awesome service. Quick, easy and friendly staff! Brandon the service advisor is always honest, friendly, and gets the job done.. Thank you Jerry's service departmen More

by jdickson1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Report | Print
Jan 16, 2023 -

Jerry's Chevrolet responded

We appreciate the positive words about our staff! Thank you for choosing Jerry's and we look forward to seeing you on your vehicles next visit!

January 12, 2023

Dealer opened on time. Heather was nice. Truck was finished the same day. All recalls taken care of More

by Keplingerindustrial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Report | Print
Jan 12, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively! We look forward to having you back.

January 12, 2023

very knowledgeable, works with you, explains what needs to be done in detail, and any issues, More

by rtassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Jerry's Chevrolet responded

Thank you for choosing Jerry’s when it came time to service your vehicle!

January 11, 2023

Arrived at 9am and Brennan and I went over what was needed and it was completed in a normal time for the service More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2023 -

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it.

January 09, 2023

Very easy to set service appointment. I was given an appointment the same day I called. Once there, I was finished well before the projected time. Very pleased. More

by leesg3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon , Heather Wingerd
Report | Print
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