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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
222 Reviews

222 Reviews of Jerry's Chevrolet - Service Center

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December 01, 2022

I choose Jerry's Chevrolet because I feel comfortable with the work and level of service I receive when I bring my 2017 Malibu there for maintenance. My service advisor Brennan is the best. More

by Morgan410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Jerry's Chevrolet responded

Having wonderful customers like yourself is what drives us to always do our best for you! Thank you for your kind words on Brennan and the service provided on your Malibu. We look forward to seeing you on your next visit!

November 27, 2022

Do they not check your tire pressure while completing a 30 K mi. Maintenance? My PSI reading was at 17 when I hit the expressway to go to work this evening. AFTER having my tires checked and being quotes a More

by tinadubose1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Nov 27, 2022 -

Jerry's Chevrolet responded

Thank you for providing the feedback on your experience with us. We have brought this concern to the attention of the management team. If you have any time through this week that you are passing by, we would be more than happy to take your vehicle back to adjust the tire pressure in all 4 tires. If you would like to set this up please feel to email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or give us a call at 410-661-9100. Thank you for still providing us with a 5-star rating and we will always be here to serve you!

November 16, 2022

I just needed basic things; Oil change, filters, lube, tire pressure, fluid top off. Jerry's did a very good job. Very timely and washed the card. I particularly appreciate the complimentary rid More

by basilduke
Recommend Dealer
Yes
Employees Worked With
Jacob was my contact and he was very helpful.
Nov 16, 2022 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's and we look forward to your next visit with us!

November 15, 2022

Very happy with the staff and the completion of the job. Would like to had my truck washed but I understand. More

by Ejohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Jerry's Chevrolet responded

We love to hear how wonderful your experience was with our Jerry's Team! Thank you for choosing Jerry's!

November 15, 2022

Greeted very friendly! Clean waiting room. My car was serviced in a very timely manner! More

by deblajohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon?
Nov 16, 2022 -

Jerry's Chevrolet responded

Thank you for taking the time to leave us such a stellar review on your experience!

November 13, 2022

Heather was very informative about her work. She knows her work. She did a wonderful job and kept me informed. More

by Debbie Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department , Heather Wingerd
Nov 13, 2022 -

Jerry's Chevrolet responded

Thank you for leaving such kind words on Heather and the services provided for your vehicle! We look forward to seeing you next time!

November 12, 2022

Wendy and Brandon are the best. Had me in and out with no problems. Very good service experience. More

by Courtney Gué
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Nov 12, 2022 -

Courtney Gué responded

Thanks for the genuine courteous treatment you gave me when I brought my car in for service.

November 08, 2022

Heather was and is very professional when dealing customers. Also has great sense of humor under pressure. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Nov 09, 2022 -

Jerry's Chevrolet responded

We appreciate your kind words on Heather! Thank you for leaving your feedback and for choosing Jerry's!

November 06, 2022

The dealership is clean ,and the people was courteous and helpful I was impressed with the service day gave More

by boldmike60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Nov 06, 2022 -

Jerry's Chevrolet responded

Thank you for leaving us a stellar review!

November 04, 2022

Jerrys chevy and wendy and brenan and stephen are the best seevice i ever received at the best prices and work , recommend use jerrys for all service work for the best pricing and service work More

by mnrb9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Atwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Robertshaw, Robyn Miller
Nov 06, 2022 -

Jerry's Chevrolet responded

Thank you so much for taking the time to leave us such a stellar review!

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