Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Jerry's Chevrolet - Service Center
Baltimore, MD
238 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
238 Reviews of Jerry's Chevrolet - Service Center
Sort by
March 11, 2023
Everything went well. Jake was easy to talk with and explain my situation. He was able to get me a Lyft driver to take me home, and also identified the problem which was r Jake was easy to talk with and explain my situation. He was able to get me a Lyft driver to take me home, and also identified the problem which was resolved. I am very satisfied. More
by alanduj@verizon.net
Employees Worked With
Jake Forwood
March 11, 2023
Friendly and informative staff. I didn’t have to wait long for them to do the work even though they short staffed. They always try to look for deals and special for you. I didn’t have to wait long for them to do the work even though they short staffed. They always try to look for deals and special for you. More
by Nakishanholmes
Employees Worked With
March 04, 2023
I took my vehicle in for a diagnostic test. I waited 5 days to get my vehicle back, and had to go to them several times to pick it up only for them to continue to give me the run away. I neve I waited 5 days to get my vehicle back, and had to go to them several times to pick it up only for them to continue to give me the run away. I never received a call from anyone in reference to the status of my vehicle. Note in this time I was given a quote that was upcharged. On the 4th day I went back to get my vehicle and waited a hour only to still get no clear communication and the vehicle was still not ready. On day 5 I spoke with David Reidt who didn’t provide any apologies, explanations, or professional courtesies. It took almost an hour for me to get my vehicle. I would not recommend this location for anything. The service and customer service is aweful. More
by Niylah0924
February 27, 2023
Brandon and all staff that I encountered were pleasant, knowledgeable, and showed an interest in my comfort during my visit to have my car serviced. knowledgeable, and showed an interest in my comfort during my visit to have my car serviced. More
by Rmevans35
February 16, 2023
Theses guys do an awesome job, price and time of work is really amazing every ones nice, Ms.Heather is so loving, i recommend this to everyone. ❤️👍🏾 really amazing every ones nice, Ms.Heather is so loving, i recommend this to everyone. ❤️👍🏾 More
by ml.redd
Employees Worked With
Ms. Heather is so awesome , Heather Wingerd
February 15, 2023
Friendly and finished in a timely manner. I would definitely recommend the dealer to friends and family. I would definitely recommend the dealer to friends and family. More
by hillbillywarmonger
February 14, 2023
My experience at. Jerry’s Chevrolet was a very positive one, the service was on point with great care and attention. Jerry’s Chevrolet was a very positive one, the service was on point with great care and attention. More
by soca323
Employees Worked With
February 03, 2023
Fast, friendly service. Service agent listened and answered all my questions and got it done quicker than expected. Service agent listened and answered all my questions and got it done quicker than expected. More
by X2000
Employees Worked With
February 02, 2023
I waited about two hours for a headlight bulb change. I was not pleased with it. I was not pleased with it. More
by MSHOLLYDENNIS60
Employees Worked With
