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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
238 Reviews

238 Reviews of Jerry's Chevrolet - Service Center

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May 21, 2023

Greetings, from start to finish. Terrific service. Brandon is great within customer service! Thank All! More

by dexterdaniel1919@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis K.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dora Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Dave Reidt, Hope Turner, Jake Forwood, Katie Renshaw
May 22, 2023 -

Jerry's Chevrolet responded

Thank you for providing such an outstanding review of our staff at Jerry's! We appreciate you for choosing Jerry's and look forward to seeing you on your next visit!

May 14, 2023

Very satisfied with the service, reliable, prompt service, clean dealership. customer service was good, too n More

by Cheryl.Driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
May 16, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with us! We look forward to seeing you on your next visit!

May 10, 2023

Excellent repaired vehicle right the first Time in a timely fashion ! Updated me on the repair! More

by Vaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
May 11, 2023 -

Jerry's Chevrolet responded

It’s our pleasure to serve you! Thank you for choosing Jerry’s!

April 30, 2023

Brandon is my rep and every time I come to Jerry’s Brandon shows excellent customer service and he always make sure his customers are well taken care of and satisfied before we leave. It’s nice to k More

by constancedoug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 30, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Brandon and the service provided for you and your vehicle! We would love to provide Brandon and our management team with this review for their attention to this review! We look forward to seeing you on your vehicle's next visit!

April 27, 2023

My problem with the dealership is using my military discount for whatever service getting done to my vehicle that was purchased from Jerry Chevrolet. Example oil change. If a customer get charged the s More

by putrinarice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd, Jake Forwood
Apr 27, 2023 -

Jerry's Chevrolet responded

Thank you for bringing this matter to our attention and providing feedback on your experience. We have provided your feedback to our management team for their attention. If you would like to discuss this further, please email our Service Manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-5700.

April 26, 2023

Service writers come and go at all dealerships. I am please to report that the current service writers and the service manager have been responsive and accommodating. More

by mccrea_j
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Apr 26, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing our staff at Jerry's so positively! We look forward to seeing you on your next visit!

April 19, 2023

Very good, very long time to wait for parts. Did not expect to be so long wait time More

by eastcoastslim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Apr 21, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's!

April 10, 2023

Awesome customer service. Brandon is an excellent advisor. We would continue taking our vehicles to Jerry's Chevy in Towson. More

by S. Cheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Brandon and the service provided for you and your vehicle!

April 08, 2023

Pleasant and efficient. Went in for routine maintenance and had them check a tire issue which they found a small puncture in the sidewall of the tire which I replaced. Lucki More

by pmurray02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for choosing Jerry's for the repairs needed on your vehicle! We look forward to seeing you on your next service visit!

March 23, 2023

My experience was great, the cosultant was very knowledgeable, she updated during the process. I was very satisfied. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Mar 25, 2023 -

Jerry's Chevrolet responded

Thank you for leaving such a positive review on our staff! We look forward to seeing you on your vehicle's next visit!

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