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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
222 Reviews

222 Reviews of Jerry's Chevrolet - Service Center

Sort by
February 15, 2023

Friendly and finished in a timely manner. I would definitely recommend the dealer to friends and family. More

by hillbillywarmonger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Report | Print
February 14, 2023

My experience at. Jerry’s Chevrolet was a very positive one, the service was on point with great care and attention. More

by soca323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2023 -

Jerry's Chevrolet responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s and we look forward to seeing you next time!

February 03, 2023

Fast, friendly service. Service agent listened and answered all my questions and got it done quicker than expected. More

by X2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Jerry's Chevrolet responded

We love to hear how wonderful your experience with us was! Thank you for reviewing Jerry's so positively!

February 02, 2023

I waited about two hours for a headlight bulb change. I was not pleased with it. More

by MSHOLLYDENNIS60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to provide your feedback on your experience. We apologize for the wait time on your service and will strive harder to provide a better experience. We have brought this to our management team's attention.

February 01, 2023

Great service however wait time to get car serviced could improve. Overall very satisfied with how I was treated. More

by Springhill3665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Report | Print
Feb 01, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to leave feedback on your experience. We are happy to hear everything went well but we will forward your concerns of the wait time to our management team to strive harder to work on! We look forward to seeing you on your next visit!

January 26, 2023

Friendly and knowledgeable staff. Exquisite in and out service. 10/10. Thank you Jerry's! More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd, Hope Turner
Report | Print
Jan 27, 2023 -

Jerry's Chevrolet responded

Thank you for leaving such a wonderful review!

January 19, 2023

Quiet waiting area and Steve went the extra mile to offer me extra services. All employees were helpful, knowledgeable and friendly! Thank you! More

by Wmiller1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Jerry's Chevrolet responded

We appreciate the positive words about our staff! Thank you for choosing Jerry's!

January 17, 2023

Very excellent adviser and service work was done in a timely manner and I was satisfied and pleased More

by c1johnson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively! We look forward to having you back.

January 16, 2023

Wonderful experience. I will come again for auto service. Brandon my service agent gave great service. More

by Ettafloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jan 17, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s and Brandon so positively! We look forward to having you back.

January 14, 2023

Service lane at Jerry's always awesome service. Quick, easy and friendly staff! Brandon the service advisor is always honest, friendly, and gets the job done.. Thank you Jerry's service departmen More

by jdickson1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Report | Print
Jan 16, 2023 -

Jerry's Chevrolet responded

We appreciate the positive words about our staff! Thank you for choosing Jerry's and we look forward to seeing you on your vehicles next visit!

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