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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
238 Reviews

238 Reviews of Jerry's Chevrolet - Service Center

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July 03, 2023

Very good, Lauren was very friendly, asked questions and informed me on things that needed to be done for my vehicle with the mileage that I have. Service time was in and out, not a long wait at all. More

by ccoley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceiara Webb
Jul 03, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of your experience with Lauren! We appreciate you for choosing Jerry's and look forward to seeing you on your next visit!

July 01, 2023

Brandon was polite, courteous, answered all of my questions. My car was serviced in a prompt and timely manner. All of the employees in the area greeted me in a cheerful manner. I felt valued as a More

by deblajohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2023 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of Brandon and the service provided for you and your vehicle! We look forward to seeing you on your next visit!

June 28, 2023

Always a great experience with Jerry’s Chevrolet. From the day I bought the car, through all the service visits since. More

by Dana G
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Jun 30, 2023 -

Jerry's Chevrolet responded

Thank you for choosing Jerry's and providing such a wonderful review of your experience with us!

June 26, 2023

Heather was very professional kept me informed of repairs and how long it was going to take to complete More

by s.pyle
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Jun 28, 2023 -

Jerry's Chevrolet responded

Thank you for providing such kind words on Heather and the service provided for you and your vehicle!

June 24, 2023

Heather was amazing and went the extra mile for me. In addition to handling my maintenance flawlessly, she even came out to my vehicle and demonstrated in-vehicle the full functions of my hatch to alle More

by Gregschevy20
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Jun 28, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on Heather and the service provided for you and your vehicle. We look forward to seeing you on your vehicle's next visit!

June 23, 2023

They were responsive to my service needs, provided the service, after explaining whatsoever needed and got me out with only waiting a decent amount of time. More

by MaryDeK
Workmanship
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

June 14, 2023

Service lane at Jerry's delivered satisfaction again! Thank you Service Advisor Heather for getting me in and out quickly as promised. Staff is friendly and always willing to find a solution to any probl More

by jdickson1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Wingerd
Jun 14, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing our staff so positively! We look forward to seeing you on your next visit!

June 11, 2023

Immediate attention shown to customers upon entry to business. Friendly and knowledgeable employees. Clean environment More

by e.cliftontaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Jun 12, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

June 08, 2023

The service was wonderful. Oil change and tire rotation done well. Staff very friendly but the wait time was excessive. If I have an appointment and the estimate was 1 1/2 hour More

by lorabjones
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to provide feedback on your experience. We apologize for the extended wait time of your service and will provide this concern to our management team for their attention. We appreciate your kind words on our staff and look forward to seeing you on your next visit!

June 01, 2023

Every body is always very friendly no matter when you call or get there and politely More

by Waljokan@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively!

Jun 02, 2023 -

Waljokan@aol.com responded

I just like to thank Brennan Stewarrt he is the best i want to make sure he gets the best service he should get a 10 I may pushed the wrong button and i am sorry

Jun 02, 2023 -

Waljokan@aol.com responded

Brennan Stewart is the best

Jun 02, 2023 -

Waljokan@aol.com responded

B

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