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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
238 Reviews

238 Reviews of Jerry's Chevrolet - Service Center

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August 10, 2023

My ex]I with them the times I have been there has been good they have taken care of my needs More

by woernerbarbara56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jerry's Chevrolet responded

Thank you for taking the time to provide feedback on your experience with us!

August 10, 2023

Appointment for 430 arrived at 415. Long wait for service. Advisor left with no update to customer or remaining staff. Car was not finished till 6 for a430 appointment. Poor custoner se More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Spratley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com or call 410-661-9100 if you would like to discuss your experience further. Thank you.

August 07, 2023

Everyone is awesome and the work was done quickly and professionally. I would like to thank Jake,Heather,managers, and technicians. More

by Jerome james
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Reidt, Heather Wingerd, Jake Forwood
Aug 09, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of your experience with our Chevy Staff! We look forward to seeing you on your vehicle's next visit!

August 06, 2023

You did a very good job. The service was excellent. Thank you very much for being so professional. More

by Paul.Tchounwou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively!

August 05, 2023

My experience was great as always. Heather Lynn is a great access to your company, as well as Dave. I hope that they are recognized for the great work they do. More

by katwalk1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Aug 07, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of our staff! We appreciate your business and look forward to seeing you on your vehicle's next visit!

July 26, 2023

They charge $130 for a simple diagnosis when AutoZone can do it for free. They lied to me about indicator lights coming on on my dashboard. They claimed three lights came on as soon as the valet took the More

by Jrhines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heather Wingerd
Jul 28, 2023 -

Jerry's Chevrolet responded

We are sorry to hear about your experience, please contact us at 4106619100 or jhenry@jerryschevrolet if you would like to discuss further.

July 21, 2023

They got the job done and they were pretty good They were professional about their job. More

by CalvinDessesaure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
Jul 22, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience!

July 19, 2023

Brennan was very professional,always take care of my service with good care, I thank very much. Great service! More

by bbbattle125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Brennan! We look forward to seeing you on your vehicle's next visit with us!

July 18, 2023

Jake is God sent. He made me feel like everything would be okay & it was. More

by Nichole96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany. All stars. She has personality plus, Jake Forwood
Jul 19, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review of your experience with Jake!

July 08, 2023

After a bad experience yrs ago, everyone is nice & helpful.I feel good coming there. More

by dancingkatbaltimore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2023 -

Jerry's Chevrolet responded

It’s our pleasure to serve you! Thank you for choosing Jerry’s!

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