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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
238 Reviews

238 Reviews of Jerry's Chevrolet - Service Center

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February 15, 2025

Had an oil change appointment yesterday. Was greeted warmly, updated often and in and out quickly. Had issue with one of my key fobs and had replacement battery installed for free. Thanks More

by lorabjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it.

February 12, 2025

I bought my car 22+ years ago from Jerry’s, and thanks to their service, it is still running well. Today was a possible tire leak, but it turned out to be the cold weather. Got the air added at no cost to More

by MaryDeK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jerry's Chevrolet responded

We appreciate your detailed account of your visit to our service department, and we are happy to hear your problem was resolved!

Feb 14, 2025 -

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! - Jerry's Chevrolet.

February 12, 2025

Took my 2022 Chevrotet Colorado in for routing service. It was my first service experience since purchasing the vehicle. (OIL & filter change and tire rotation). Had an appointment for 0745, work was comp More

by Rbritt112352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it!

Feb 14, 2025 -

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.

January 27, 2025

everything went smooth with my oil change. i dropped off my truck it was ready the next morning More

by tjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Jerry's Chevrolet responded

Your insight is important to us, and we appreciate your feedback.

January 16, 2025

Late in the day Lauren got me in to Fix an emergency situation with my tire after I had my car towed in . She was so incredibly helpful!!! More

by howard_melnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department and staff. Thank you for leaving it.

December 31, 2024

They are good people excellent people. Making sure all your car is good. I really appreciate it. Thanks Ferdinand More

by ferdomeni24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Jerry's Chevrolet responded

Thank you for the 5 star review, we appreciate your business!

December 31, 2024

I have been dealing with them for 4 years through Brandon and he always makes sure I have the greatest experience More

by trupalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Jerry's Chevrolet responded

Thank you for sharing your review about our dealership and your experience with Brandon. We appreciate your business!

December 31, 2024

I was extremely pleased with the service at Jerry's Chevrolet. Wes was very helpful with my service and explained everything thoroughly. The technician Tim who worked on my truck was very professional More

by Ravens17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Jerry's Chevrolet responded

Thank you for the recommendation, we appreciate your review!

December 16, 2024

Very prompt and service friendly! Brandon also helped me with another issue regarding the vehicle! More

by Janmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AC is the reason I purchased at Jerry’s Chevrolet!
Dec 17, 2024 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

Dec 20, 2024 -

Jerry's Chevrolet responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Jerry's Chevrolet

December 12, 2024

The staff was very courteous and efficient in handling my vehicle concerning a recall of the passenger side air bag. More

by venetamagwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Jerry's Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. If you have any further questions, please give us a call. We're always happy to help! -Jerry's Chevrolet

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