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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
221 Reviews

221 Reviews of Jerry's Chevrolet - Service Center

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November 16, 2024

The work performed was completed to my satisfaction and in a timely manner I would recommend the dealership for service More

by stingereee2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Jerry's Chevrolet responded

Thank you for your positive feedback! We're glad to hear that your service experience was positive and timely. Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again in the future.

November 15, 2024

They were prompt, identified the issue and took care of it immediately w/o issue More

by Rodney Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Jerry's Chevrolet responded

Thank you for your positive feedback! We're glad to hear that the issue with your vehicle was resolved quickly and efficiently. Your satisfaction is our top priority, and we appreciate your business. We look forward to serving you again in the future.

November 13, 2024

Close to home, easy to make a service appointment, easy pick up when done. You are greeted as soon as you arrive, very friendly staff. More

by ram
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Jerry's Chevrolet responded

We're thrilled to hear that you had a positive experience at our dealership. Your satisfaction is our top priority, and we're delighted to know that our team exceeded your expectations. We appreciate you choosing Jerry's for your service needs. We look forward to serving you again in the future.

November 12, 2024

Brennan was very courteous, informative, and explained everything to me. It was my first visit with Jerry Chevrolet service, and I was very pleased. Thank you. More

by Patricia Harrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura and Hope. Excellent!
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Nov 12, 2024 -

Jerry's Chevrolet responded

We're glad you had a great first experience at Jerry's Chevrolet! Thank you for trusting Jerry's Chevrolet with your service needs. We can't wait to serve you again because at Jerry's It's about you!

November 11, 2024

I dropped off my Malibu at Jerry’s Chevrolet in Parkville for its first oil change. The employees were friendly and even washed my car on top of the oil change — all in a reasonable amount of time. More

by A_oversier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Jerry's Chevrolet responded

We're thrilled to hear that your first oil change experience at Jerry's Chevrolet was so positive! Our team is committed to providing top-notch service and going the extra mile for our customers. We appreciate you taking the time to share your feedback. We look forward to serving you again soon!

November 04, 2024

Jerry’s Chevrolet customer service is Great! ! Always a pleasure working with Brandon. He’s a great asset to the company and so is Larry Webb Sr. Keep up the great work guys More

by cherylmills4781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Webb Sr.
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Nov 05, 2024 -

Jerry's Chevrolet responded

We’re thrilled to hear you’re a happy customer! Brandon and Larry are rock stars, and we’re lucky to have them on our team. Thanks for the kind words! We can’t wait to see you again.

November 01, 2024

Excellent service and staff. Jacob was excellent to work with and was very helpful. Many thanks. More

by monica61.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Jerry's Chevrolet responded

Thank you for your kind words and for highlighting Jacob's excellent service. We're thrilled to hear that you had a positive experience at Jerry's Chevrolet. We strive to provide exceptional customer service, and we're glad Jacob was able to assist you. We appreciate your business and look forward to serving you again in the future.

Nov 06, 2024 -

Jerry's Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jerry's Chevrolet INC. We hope you have a great day! Jerry's Chevrolet

October 31, 2024

Was impressed with Brennan and him keeping his word my truck would be done that day. He was concerned about me and did not want me sitting around for a few hours. So he called a ride to take me home. Plu More

by bluevette18
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2024 -

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.

October 23, 2024

They are very professional and friendly there. I would get my next car from them More

by dartisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Jerry's Chevrolet responded

Thank you for your kind review, Dartisha! We're delighted to hear that you had a positive experience with our team. Our goal is to provide a professional and friendly atmosphere for all of our customers. We appreciate you considering us for your next vehicle purchase.

October 21, 2024

Brennan Stewart and Ryan Blevins were absolutely phenomenal. Brennan was full of energy and enthusiasm to educate his customers. Ryan was very knowledgeable and quickly fixed my wife’s car to perfec More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Jerry's Chevrolet responded

Thank you for your kind words about Brennan and Ryan! We're so glad to hear that they provided you with an exceptional experience. Their dedication to customer satisfaction is a cornerstone of our team. We'll be sure to pass along your compliments to them. Thank you again for choosing Jerry's Chevrolet.

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