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Jerry's Chevrolet - Service Center

Baltimore, MD

4.6
243 Reviews

243 Reviews of Jerry's Chevrolet - Service Center

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March 29, 2025

They were excellent. I had an emergency situation. Wasn't sure what was wrong with the car but they were able to take care of it quickly and Wes was fantastic And did a t More

by avaimarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Steg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it!

March 23, 2025

Thank you for Excellent service! ! Always friendly pleasant employees. I would recommend this dealership to friends. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jerry's Chevrolet responded

You had a lot of options when it came to servicing your vehicle, thank you for choosing Jerry’s!

March 22, 2025

Excellent service. Everyone was very professional . Will recommend Jerry's to friends.Thanks. For carwash More

by dunstonodessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it.

February 27, 2025

I like bringing my vehicle to jars. They do a excellent job and makes me happy.And my vehicle always is repaired More

by kamiya08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department, it’s our pleasure to serve you. Thank you for choosing Jerry’s!

February 26, 2025

The service advisor was very knowledgeable and very pleasant to talk with I will ask for him when I go back for service More

by coccyx_glyphs_2w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Jerry's Chevrolet responded

I’m glad to read that you enjoyed your visit to our service department! We look forward to having you back.

February 15, 2025

Had an oil change appointment yesterday. Was greeted warmly, updated often and in and out quickly. Had issue with one of my key fobs and had replacement battery installed for free. Thanks More

by lorabjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it.

February 12, 2025

I bought my car 22+ years ago from Jerry’s, and thanks to their service, it is still running well. Today was a possible tire leak, but it turned out to be the cold weather. Got the air added at no cost to More

by MaryDeK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jerry's Chevrolet responded

We appreciate your detailed account of your visit to our service department, and we are happy to hear your problem was resolved!

Feb 14, 2025 -

Jerry's Chevrolet responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! - Jerry's Chevrolet.

February 12, 2025

Took my 2022 Chevrotet Colorado in for routing service. It was my first service experience since purchasing the vehicle. (OIL & filter change and tire rotation). Had an appointment for 0745, work was comp More

by Rbritt112352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department. Thank you for leaving it!

Feb 14, 2025 -

Jerry's Chevrolet responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! - Jerry's Chevrolet.

January 27, 2025

everything went smooth with my oil change. i dropped off my truck it was ready the next morning More

by tjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Jerry's Chevrolet responded

Your insight is important to us, and we appreciate your feedback.

January 16, 2025

Late in the day Lauren got me in to Fix an emergency situation with my tire after I had my car towed in . She was so incredibly helpful!!! More

by howard_melnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jerry's Chevrolet responded

What a wonderful review of our service department and staff. Thank you for leaving it.

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