Jerry's Chevrolet
Baltimore, MD
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Paul Nicholson was an excellent sales man. He made the process simple and streamlined. He provided us with a great price on vehicle and trade in that we were comfortable with and didn't have to haggle ab process simple and streamlined. He provided us with a great price on vehicle and trade in that we were comfortable with and didn't have to haggle about. He provided a lot of information and answered all of our questions. He paid extreme detail to getting the vehicle cleaned and having all the paperwork prepared in advance of us picking up the new truck. Best new car experience to date. Would definitely come back and recommend dealer and salesman. Thanks! More
I don't enjoy the new car buying process, I don't like the "how much do you want your payment to be" type questions and I don't like high pressure sales! I have walked out of other dealerships in the mid the "how much do you want your payment to be" type questions and I don't like high pressure sales! I have walked out of other dealerships in the middle of deals before over people going back on their word. That all said, I had an excellent overall experience at Jerry's Chevrolet with Brent White. He helped me to find the right vehicle over several visits and never pushed me "to get the deal done today". The vehicle that I ended up with was not what I had in mind when I originally went in, but they were honest and up-front and helped me to find the right vehicle. When I was ready, they gave it to me. I found that not only Brent but everyone at the dealership from Sales Management team to Service have been great. I purchased the vehicle (2010 Silverado) a little over a month ago and I had a minor issue that the Management team helped me to resolve quickly. I really got the feeling that they wanted me to be happy with the vehicle and the dealership in the long term to buy more vehicles there, rather than just getting this sale. I would definitely go back there to buy another vehicle, I would definitely work with Brent again. If all other things are equal or even close, I would choose a Chevrolet so that I could work with this dealership and Brent again. More
paul is a wonderful sales person. his personality, friendlyness,true concern for the customer is a breath of fresh air today. his knowledge of the business is very impressive. paul helped us buy a n friendlyness,true concern for the customer is a breath of fresh air today. his knowledge of the business is very impressive. paul helped us buy a new malibu, he was very informative of the vehicles. he made buying a new vehicle a joy and not a task. I would reccomend anyone looking for a new car to go to jerrys dealership in picking out a car. thanks jerrys for having such a great sales person. I know that from now on all my future cars will be from jerrys. More
We were very surprised about the prompt attention and enthusiasm we experienced when we arrived at Jerry's. We met Greg at the entrance who was more then eager to assist us in the best possible deal that enthusiasm we experienced when we arrived at Jerry's. We met Greg at the entrance who was more then eager to assist us in the best possible deal that suited our needs. Greg was very personable and helpful. I will definitly refer people to Jerry's especially to Greg. Thank you Greg for making our purchase of the 2007 Dodge Caliber a pleasurable experience. Earl and Angel. More
Working with Brent White and others was a great experience. They made things clear and they are so friendly. They went out of their way (all the way to New Jersey) to pick up the car we wanted. W experience. They made things clear and they are so friendly. They went out of their way (all the way to New Jersey) to pick up the car we wanted. While we were waiting we were able to test drive the car and then after the purchase Brent explained things about the car and how things work. We met with Tim in finance and he was great. More
Purchasing a vehicle from Jerry's Chevrolet was a very pleasant experience. In beginning my search for my vehicle I first made a phone call. From the moment Michael answered the phone it was pleasant. I w pleasant experience. In beginning my search for my vehicle I first made a phone call. From the moment Michael answered the phone it was pleasant. I was beginning to think customer satisfaction no longer exsisted. Most of my questions were answered over the phone. When arriving to the dealership, we were greeted at the door and began working on the purchase of my new car. I couldn't ask for a better experience. Every outlet was utilized to bring my payments down as low as possible. No haggling, no stress, no fine print. I couldn't be happier with the group of people working at Jerry's!!!!!! My next purchase will definetely be with this dealership! I will recommend Jerry's Chevrolet to anyone and everyone!!! More
I stopped at Jerry's just to look. My salesman was great;friendly, courteous, @ helpful; not pushy . Next day I bought the car; first chevrolet I have had in years. Love it. Went back for oil change. great;friendly, courteous, @ helpful; not pushy . Next day I bought the car; first chevrolet I have had in years. Love it. Went back for oil change. I forgot to mention the one door lock that did not work. The service rep came out and told me it would be a little longer;they were replacing the door lock - no charge. He told me where the Body shop was because I had some small scratches from the ice sliding off my car. The Body Shop Mgr.(Bobby) was very helpfull. Because of all the snow, they were really busy. He said call him in 3 weeks & they could buff out the marks - no charge. I worked in retail and customer service is where you keep your customers or loose them forever. I have never experienced such excellent customer service as I did at Jerry's. They did everything possible to make sure I left there happy and satisfied. I will definitely be back More
I came to Jerry's after my car broke down, and cost too much to fix for the value of the vehicle. I was immediately treated very well, and everyone at the dealership was incredibly friendly. The salesman I much to fix for the value of the vehicle. I was immediately treated very well, and everyone at the dealership was incredibly friendly. The salesman I worked with, Brent, was honest and understood exactly where I was coming from and helped me find the best car I could get for the very tight budget I was on. He gave me the best price I could have gotten on an incredible car! I am definitely going to continue to take my business there, and would very strongly recommend Brent as the salesperson you should ask for when you go. I was impressed by the knowledge and care that everyone at Jerry's had, and was very pleased! More
My experience at Jerry's was pleasant. I called before I went and told them what I wanted and asked if they could make it happen and they told me to come in and speak with Brent. When I got there Brent did went and told them what I wanted and asked if they could make it happen and they told me to come in and speak with Brent. When I got there Brent did everything he could to make me happy and put me in the car I wanted at a price I could afford and it was done very timely. He made me feel welcome there and he made me feel like my business was important. I would go see Brett again if I needed car assistance. More
I was extreamly pleased with my service at the dealership. Was new to the whole buying a car thing and they were really helpful and went out of there way to help me. I would recommend if your look dealership. Was new to the whole buying a car thing and they were really helpful and went out of there way to help me. I would recommend if your looking for a new car go there. Ask for Brent White, he is terrific and extremely helpful. More