Jerry's Chevrolet

We went in looking for a used Suburban. We called ahead and were told the vehicle was still in stock. We arrived 25 minutes later, and a couple appeared to be doing the paper work to buy the vehicle. We we and were told the vehicle was still in stock. We arrived 25 minutes later, and a couple appeared to be doing the paper work to buy the vehicle. We were encouraged to take a test drive anyway, which looks to me like they were trying to either waste our time or sell the vehicle out from under someone else who was already in the process. We walked out to the vehicle, handed the key, and the dealer got in the backseat -- no effort made to let us walk around, check it out, etc. We took a very short drive around including about half a mile on the beltway. He was agreeable to me taking it to an empty lot, and when I started checking out the 4x4 drive systems, low was not working (as far as I could tell, and I asked him if he knew about it, and he said yes); when it continued not to seem to work properly, he offered nothing, like, yeah, it's not working, or anything. When we got back to the lot, we wanted to look in the back seats and see how roomy the 2004 was, but we were having trouble getting the seats down, not knowing how they were designed to work, and he offered nothing; finally, my wife yanked on the thing and it folded forward suddenly knocking her in the head. I guess maybe he just really did not want to sell us the car, since some other people appeared to be in the process. Bottom line: it was a completely unfulfilling experience and I would never go back there. More

DO NOT GO THERE!!! I went to the dealership after confirming the price & availability of the vehicle. When I arrived I was informed that $1200 is added to the web price. When I asked why? I was info confirming the price & availability of the vehicle. When I arrived I was informed that $1200 is added to the web price. When I asked why? I was informed that otherwise no one would come. They would not honor the web pricing. More

Great sales staff, Paul was great, informative, knowledgeable of products and services, willing to go the extra mile to make the expierience pleasurable even though it's a pretty lenghthy process. knowledgeable of products and services, willing to go the extra mile to make the expierience pleasurable even though it's a pretty lenghthy process. Thanks everyone at Jerry's. More

On 5/25/11, we arrived at your dealership to purchase a 2011 Silverado. I could not let this opportunity escape without letting you know of Mr. Larry Bert's specialized professionalism, superb knowledge, a 2011 Silverado. I could not let this opportunity escape without letting you know of Mr. Larry Bert's specialized professionalism, superb knowledge, and kind consideration. He listened carefully to our request and completely fulfilled what we had asked for. Our transaction was done painlessly and pleasantly. Often times, when dealing with salesmen, customers feel pressured or are unhappy with the outcome. This is not the case with Mr. Bert. He is friendly and honest. Not once were we uncomfortable. Mr. Bert's peformance is OUTSTANDING. He stands alone as a salesman. He put us, as the customer, first. Thank you for such an enjoyable and satisying experience! I strongly recommend Jerry's Chevrolet, in particular - Mr. Larry Bert, when purchasing a vehicle! Sincerely, John and Sue Feehley More

We bought a car here and it wasn't too bad until the finance guy started talking down to me like I was some little child. Oh, if you need to get a hold of anyone on the phone GOOD LUCK, they NEVER call finance guy started talking down to me like I was some little child. Oh, if you need to get a hold of anyone on the phone GOOD LUCK, they NEVER call back and they NEVER pick up the phone. If you use them to payoff a previous loan, good luck, it's been almost 3 weeks and no payoff and no word. I will NEVER come back to Jerry's. More

My experience at Jerry's was the best. I may not have won the $30T, but i was still a winner. I rode in 08 Chevy colbalt, rode out in 2011 Malibu, happy as can be! Thank you Corey, Tim and a very special won the $30T, but i was still a winner. I rode in 08 Chevy colbalt, rode out in 2011 Malibu, happy as can be! Thank you Corey, Tim and a very special thanks to Clerance Smith and the financial manger. You guys are the BEST! More

After weeks of pulling my hair out trying to find a new car- I went to Jerry's Chevrolet today and left in a new Chevy Cruze. I couldnt be happier!!! The staff there was amazing. Chris Thomas spent the car- I went to Jerry's Chevrolet today and left in a new Chevy Cruze. I couldnt be happier!!! The staff there was amazing. Chris Thomas spent the afternoon with me making sure I was set and ready to go. No pressure and just wanted to see me happy and in my new car! Best car buying experience ever.. I will definitely be going there for my next one.. I highly recommend that you go to Jerry's and see Chris before you waste your time anywhere else!! More

I have to give Jerry's Chevrolet a thumbs done. Their customer service is very, vey poor. I started my process with them in Janurary. My check engine light has been coming on since January. I was told customer service is very, vey poor. I started my process with them in Janurary. My check engine light has been coming on since January. I was told by Jerry's back in January, in order for this to be corrected, the dual exhaust system has to be replaced completely. Jerry's has beat around the bush, putting a bandaid on the situation and, the check engine light continues to come on. I have failed my emissions test because of this check engine light. The truck is in their possession for the 6th time and, I am the one calling them to check the status of the car. I have endured nothing but terrible customer service dealing with Jerrys. It's now April and i am still having to deal with this issue. I would not reccomend this dealership to my closest enemy. More

Brent White was personable and knowledgeable. He met me at the door and followed my direction and needs to the letter. I would recommend his services anytime. I purchased an Aveo - nice little car with goo at the door and followed my direction and needs to the letter. I would recommend his services anytime. I purchased an Aveo - nice little car with good gas milage. The wait was a little long for my liking - on a seemingly slow day - but all in all I had no problem. More

I had bee shopping for a new car for about two weeks visiting Honda,Nissan,Toyota and another Chevrolet Dealer, but my best experience was at Jerry's Chevrolet. Joe,s knowledge of the Malibu and electro visiting Honda,Nissan,Toyota and another Chevrolet Dealer, but my best experience was at Jerry's Chevrolet. Joe,s knowledge of the Malibu and electronics (On Star, XM radio)was great.He showed me things on this car that another Chevrolet dealer didn't even mention.What a good experience! Thanks Bruce P. Pirotte More