Jerry's Chevrolet

I found Jerry's Chevrolet to be a awesome dealership to get my car. I purchase my 2002 Venture at Jerry's Used Cars, My Venture drives awesome and had low mileage. Nate Edwards was a awesome person to work get my car. I purchase my 2002 Venture at Jerry's Used Cars, My Venture drives awesome and had low mileage. Nate Edwards was a awesome person to work and Jalen was a awesome salesman. Thanks guys I hope to work with you again. More

Charley Gammon was a very knowledgeable salesman! He made the experience at the dealership so easy and enjoyable! Will never buy a car from anyone else! the experience at the dealership so easy and enjoyable! Will never buy a car from anyone else! More

Dewey Daily in the services department was a GREAT associate and very accommodating!! If i lived in Maryland this would be my servicing business of choice! associate and very accommodating!! If i lived in Maryland this would be my servicing business of choice! More

Matt was very helpful and knowledgable about the vehicle I purchased! Tim was also very helpful with the financing!! Very friendly and nice!! Overall it was a great experience I would definitely purchase fr I purchased! Tim was also very helpful with the financing!! Very friendly and nice!! Overall it was a great experience I would definitely purchase from them again!! More

Easy to work with nice guy that doesn't try to push you towards making a decision there and then. Will go back when looking for another used car. towards making a decision there and then. Will go back when looking for another used car. More

I have now had the great experience of dealing with Bob and Jerry's Chevrolet twice. And I can truthfully say that he, as well as the dealership, epitomize the term "customer service". In my own profession and Jerry's Chevrolet twice. And I can truthfully say that he, as well as the dealership, epitomize the term "customer service". In my own professional life, I believe in treating each and every one of my customers as if they were the only customer I have. I deal with them honestly and openly. And, after having a really bad experience with another local dealer and salesman, I pulled into Jerry's with my goal to waste the time of any salesman that I came into contact with. And there was Bob. The first thing that impressed me was his handshake. Firm and simple. No extra elaboration. No fanfare. All the while looking me in the eye. Then, he listened to me. He didn't try to overtalk me, or point me in any direction. He actually LISTENED to my situation and needs. I actually felt like a person, not just another number on someone's sales quota. 48 hours later, I was out of my "clunker", and into a decent used car that fit my needs and budget. 3 1/2 years later, when I was ready to move to a newer vehicle, I went back to Bob. And once again, Bob got me into a pickup that met my needs and budget. I seriously recommend Bob and Jerry's to anyone that needs or wants a new or good used vehicle. Like their slogan says, "You just got to come to Jerry's" More

I had the opportunity to purchase a used car from Jerry's Chevrolet/Mitsuibishi during the last week. From the moment I entered the dealership, I was treated with the utmost respect. Dan Cahill, my salesman, Chevrolet/Mitsuibishi during the last week. From the moment I entered the dealership, I was treated with the utmost respect. Dan Cahill, my salesman, was extremely professional, personable and made me feel as if I was his only customer. The staff at Jerry's made my experience a pleasurable one. I have purchased numerous vehicles in my lifetime from various other dealers in my area. Dan Cahill made this purchase the easiest and least complicated experience so far in my car buying career. His knowledge was immeasurable. Dan took the time to listen to my needs with a vehicle and what I was looking for. He was patient with me and did everything possible to accomodate my requests. He followed through with every aspect of my car buying experience from the moment I walked in the building until the moment I drove off the lot. Jerry's truly has a wonderful employee/salesman in Dan. I would not only recommend Jerry's to anyone I know who is looking to purchase a vehicle, but I would insist they contact Dan Cahill. He was fantastic. I will continue to recommend and work with Dan from here on out. This was the BEST experience I have ever had. Dan Cahill and Jerry's Chevrolet are top notch in my book. More

I unexpectedly needed a car and sooner rather than later. Mike and Charley turned a dreaded experience into a pleasurable one. Their knowledge, patience and customer service were unsupassed. I have already r Mike and Charley turned a dreaded experience into a pleasurable one. Their knowledge, patience and customer service were unsupassed. I have already recomended Jerry's Chevrolet and Mike and Charley to all my friends in the market for a car. Thank you. More

I purchased a used 08 Acura MDX in Sept, and the experience was awful. First, I called and asked about the car before I went over. The salesman said the car was great. However, when I arrived, th experience was awful. First, I called and asked about the car before I went over. The salesman said the car was great. However, when I arrived, they said the internet price wasn’t the exact price. In fine print at the bottom of the listing was a statement in plain text of a “twelve hundred dollar reconditioning fee”. Because I had already driven from Virginia and liked the car, I decided to pay the fee and made the purchase anyway. Second, about a month after I bought the car, I noticed there was oil dripping on my driveway. I took the car to an Acura dealer and was told an incorrect fluid (non-Acura brand fluid) was put in the power steering reservoir. I had to pay and get the system flushed and fluids replaced. However, the incorrect fluid was not the only issue. Oil was still dripping, so I took the car back to Acura. This time, they took apart the bumper and discovered the vehicle was in a front end COLLISION. I was not told that at the time of purchase. For my safety, I paid to have everything replace. I felt that Jerry’s knew about the issue especially since they boasted about their extremely detailed 160 point vehicle assurance inspection for used cars. In addition, Jerry had the car for a while before I bought it. Let alone, one of the managers was driving it, so if the hose and the oil were put by the previous owner, Jerry would have notice the oil dripping. However, no leak occurred until about a month after we got it. I am not accusing Jerry for having done anything to the car, but I just want to state that the time line makes sense that Jerry should be aware of the issue before selling the vehicle to me. Like a normal customer, I called Jerry’s Chevrolet and spoke with the used car sales manager in hopes to get compensation for the issues. I explained what was wrong with the vehicle, but the response I got was not much of a response at all. He claims that Jerry did not know anything of the issues, they did nothing to the car, and there was nothing he could do for me at this point. The same guy who was so nice when I first got there could now care less for my questions or concerns. I was extremely disappointed. After giving Jerry $30,000.00, Jerry was no longer willing to work with me or even listen to what I had to say. Overall, my experience with Jerry’s Chevrolet was terrible. What happened made me feel that Jerry only care about my money and making the sale. Jerry’s does not care about customer’s safety or living up to a good dealer reputation. More

A truly great experience ordering a new camaro. The email response was handled professionaly and without being pushy. The test drive was comprehensive and gave me a good feel for the car rather than just a response was handled professionaly and without being pushy. The test drive was comprehensive and gave me a good feel for the car rather than just a short drive around the block. The salesman, Rich, listened to my concerns and what exactly I wanted on the car. I had an request about waiting to order due to color selection, and he was very diligent in keeping me updated on the status. The ordering process was handled with competence and ease. Once I had placed the order, Rich was great about keeping me in the loop as to the status, without being bothersome. Chris, Tim and John are friendly, informed and very professional. The team took care of the requests that I had, and followed up to make sure that those tasks were completed properly. Rich is a stickler for detail, had a list of everything he and I had talked about, and made sure that it was done. The delivery was exceptional, the car was perfect. Even after the sale, Rich helped me with ordering some parts for the car. I would say that I feel like all of these people are my friends, and I look forward to dealing with them in the future. I have recommended Jerry's on Facebook and the Camaro5.com website. My wife has a Saturn Outlook, and I have persuaded her to have her service done there in the future. Her first experience with them was outstanding. The service department even fixed some problems that her previous dealer had missed. You can tell that I can't say enough good things about Jerry's. Rich and the rest of the team there really are committed to making the customer number 1. Thanks again, to Rich, John, Chris, Tim, Mike and Tom. More