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Jerry's Chevrolet

Baltimore, MD

4.6
431 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 431 reviews

September 29, 2023

I have been happy with the Chevrolet service department at Jerry’s. They take care of my 2013 Malibu which is still running fine. More

by ann.turnbull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry’s so positively!

September 07, 2023

Excellent service. Appreciate all the help with any questions I have. Like the quick service. More

by sandydrasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

sandydrasal responded

Great job as always. Love the extended service you provide.

September 02, 2023

Lauren was awesome and answered all of my questions. She is an asset to your company More

by Kg7070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
September 02, 2023

My Sales Rep, AC was very professional and patient with me. He allowed me time to do comparative shopping with other dealerships and I really appreciated it. Never felt pressured! More

by Janmarc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

I had an appointment for oil change and tire rotation at 1, I arrived at 12:40 and didn’t leave until 3:30! That being said, apparently there was a paperwork mixup and my vehicle wasn’t addressed until 2:30 More

by captmjm260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

I checked in at around 10:10 I had appointment at 10:30 I walked out almost 1:30 in the afternoon I got there only for an oil change I don't know what happened. They say that somebody was injured. That's why More

by brunosmom2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake Forwood
Aug 30, 2023 -

Jerry's Chevrolet responded

Thank you for providing feedback on your experience. We will provide your review to our management team for their attention.

August 30, 2023

The service advisors are very helpful and conscientious. They are very good about explaining what is needed and why. Steven is very reliable. More

by PMosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Reidt, Heather Wingerd
August 28, 2023

Bradon apologized for taking so long, I was glad they took the time to remove the nail from my tire and patch it. And I was on my way Thank you all at Jerry's Chevrolet More

by ggschuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Spratley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Jerry's Chevrolet responded

It's our pleasure to serve you! Thank you for providing such a wonderful review on your experience with us!

August 28, 2023

Great customer service. Excellent service overall. Employees caring and understanding. Always greeted with a smile. More

by katwalk1159
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Aug 29, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with us!

August 26, 2023

Larry Webb is the best salesman ever. Before you get out of your car Mr Webb is at the door to know what can he do to help and then he get the job done.. More

by Tbarnett517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Webb Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2023 -

Jerry's Chevrolet responded

Thank you for providing such a wonderful review on your experience with Larry! We appreciate your kind words on Larry and we look forward to your next visit with us! Congratulations on your new vehicle!

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