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Jerry Ward Autoplex

Union City, TN

Overview
Employees
Reviews
Vehicles
4.9
1,626 Reviews
Jerry Ward Autoplex is located right in Union City, TN which puts us in the perfect place to serve all of Obion County and Northwest Tennessee. From our friendly staff, to our laid-back atmosphere, we can assure you that you will have a great time browsing, test driving, and even buying. We want you to feel comfortable with your purchase, not just today, but months and even years from now! Come buy your next vehicle from the #1 highest rated used car dealership in Tennessee for 6 years in a row 2019, 2020, 2021, 2022, 2023 and now for 2024!
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524 E Reelfoot Ave

Union City, TN

38261

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Showing 1,626 reviews

October 24, 2025

Great selection of cars. Great service by the salesman showing all your options. Great feeling of a great deal from the owner. Great service department. More

by marty_corum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Dobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Huff
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Oct 25, 2025 -

Jerry Ward Autoplex responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jerry Ward Autoplex. We look forward to having you as one of our valued customers for many more years to come!

October 22, 2025

Did everything to make sure I was pleased with my vehicle, very professional and classy More

by mitchdawg804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2025 -

Jerry Ward Autoplex responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jerry Ward Autoplex.

October 17, 2025

Took care of my problem very quick They were very kind and easy to deal with. More

by mlrevell
Recommend Dealer
Yes
Employees Worked With
Amy
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Oct 17, 2025 -

Jerry Ward Autoplex responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2025

Good guys who keep good vehicles and try to do what it takes to help the customers. More

by Racerman03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2025 -

Jerry Ward Autoplex responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 11, 2025

I recently purchased a 2024 Tahoe from Jerry Ward. Jerry goes beyond and treats you like family! This is my 3rd purchase from him. More

by Momride1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Jerry Ward Autoplex responded

Thanks for sharing about your experience with Jerry Ward Autoplex. We appreciate your business and hope to see you again soon!

October 11, 2025

This is my third purchase from here and I highly recommend them to anyone looking for a vehicle. They are very great and professional people employed here. As a pastor it is very encouraging to go i More

by shopfun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Breeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2025 -

Jerry Ward Autoplex responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jerry Ward Autoplex are glad to have you as a customer.

October 10, 2025

Devin was amazing and very helpful. He always kept a positive vibe and it's refreshing to see someone in a job like this praising the Lord. I was very happy with my vehicle and got a ve More

by jdstiner37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Akers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Jerry Ward Autoplex responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your kind feedback for Devin.

October 10, 2025

Friendly service and ready to negotiate. Filled the tank up with gas. Gave me an out the door price. More

by Kfranklin1957
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gorton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Jerry Ward Autoplex responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jerry Ward Autoplex. We look forward to having you as one of our valued customers for many more years to come!

October 05, 2025

Service Department is Top Notch Quality and Customer Service Dependable Competitive Pricing Delivery on Time More

by Ut38261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Akers
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2025 -

Jerry Ward Autoplex responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2025

Routine oil change! !2 1/2 hrs. Waiting for help from a family member!!Failed to get the o ring on properly and didn’t check to make sure it wasn’t leaking. Oil was comin More

by tammycherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2025 -

Jerry Ward Autoplex responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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